Please use this form for questions, to request assistance, or to report a problem with the HBS Research Computing Environment. This could include issues with your account, the login process, running programs (jobs), using storage, request for statistics/programming help, and/or data-related issues.

To obtain an HBSGrid compute cluster account, HBS users must fill out the RCS HBSGrid Cluster Account Request form.

To obtain an HBSGrid compute cluster account, guest users must fill out the RCS HBSGrid Cluster Account Request form. More on guest accounts

This form allows you to request research software (note that open-source software is not included). If you have any questions about your request or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100).

This form allows you to request a new project space, a collaboration folder, on our storage associated with the HBSGrid compute cluster. RCS will obtain approval from the sponsoring faculty if a non-faculty member is requesting the project space. If you have any questions about your request or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100).

This form allows you to request changes to an existing project space on our HBSGrid cluster storage, such as adding additional individuals to the space and/or increasing the size of the space. RCS will obtain approval from the sponsoring faculty if a non-faculty member is requesting changes to the project space. If you have any questions about your request or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100).

This form allows you to request a network firewall exception for outbound traffic (i.e., connections outward made from an HBSGrid login node). For example, you may need to connect to an AWS server from the HBSGrid cluster to access data. If you have any questions about your request or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100).

This form allows you to request a new account on our MariaDB relational database server. RCS will obtain approval from the sponsoring faculty if a non-faculty member is requesting the project space. If you have any questions about your request or your needs are not captured by the form, please contact RCS (research@hbs.edu or 5-6100).

Beginning April 15, 2024, access to the GPUs on the HBSGrid is by request and approval only. Please fill out the GPU Access Request form if you need to request access to the cluster GPUs.