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Contact Us

Contact Us

If you happen to be off campus or would prefer to attend virtually for any reason, you can also join us via Zoom:

Web Conference Link: https://hbs.zoom.us/j/479352769

Audio-only Phone Dial In: 888-475-4499 (US Toll-free) or 877-853-5257 (US Toll-free)

Meeting ID: 791 291 186

Web Conference Link: https://hbs.zoom.us/j/479352769?pwd=LzZ4QVZXUDRXenY0bytEaFEvUFdtZz09

General Inquiries

Research Computing Services

Baker Library | Bloomberg Center B90
Boston, MA 02163
+1.617.495.6100
Email: research@hbs.edu

Paul DiBello

Senior Director, Research Computing Services
Baker Library | Bloomberg Center B95B
+1.617.496.6252
Email: pdibello@hbs.edu

The Research Inbox (research@hbs.edu) is the most prevalent method of contacting RCS and is recommended as it facilitates matching the request to the person on the team best suited to address the inquiry. Clients typically receive an email response within a business day. You can also reach us at 5-6100.

To reach individual members of the team, see Our Team (login required). You can also contact RCS members via Microsoft Teams and schedule meetings with us on Zoom.

To request software, HBSGrid accounts, storage, and other resources, see our online forms.

Troubleshooting

Submit this form, email research@hbs.edu, or call 617.495.6100. Please use the 5 W's (who, what, where, when, and why) as a guideline in describing your issue. For example, include error messages, screen shots, indicate whether you are on campus or remote (and using a VPN), include job IDs for your submitted jobs, and any error logs.

* Required field

Live Demos 

Stay tuned for announcements about live demos with the RCS team via Zoom. Drop in to watch an RCS staff member demonstrate a technique, share a tip, or work through a problem, and then stay to ask any and all questions related to research computing! No registration required. Recordings of these demos are made available after the fact on our live demos page.
  • How to Attend the Live Demos (Login Required)
→Web Conference (login required)

Online Request Forms 

  • Research Software

  • New Project Space

  • Project Space Change

  • New MariaDB Account

  • Research Computing Grid Account

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Research Computing Services (RCS) 
Harvard Business School
Baker Library, B90, 25 Harvard Way
Boston, MA 02163
Phone: 617.495.6100
Email: research@hbs.edu
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