Faculty & Research
Research
Research
- March–April 2023
- Harvard Business Review
The New-Collar Workforce
By: Colleen Ammerman, Boris Groysberg and Ginni Rometty
| Many workers today are stuck in low-paying jobs, unable to advance simply because they don’t have a bachelor’s degree. At the same time, many companies are desperate for workers and not meeting the diversity goals that could help them perform better while also reducing...
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- March 2023 (Revised May 2023)
- Case
OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)
By: Linda A. Hill and Lydia Begag
| It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer....
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- March 2023 (Revised April 2023)
- Case
Shelly Sun at BrightStar Care: The Evolution of a Leader
By: Boris Groysberg, Colleen Ammerman and Sarah L. Abbott
| Shelly Sun had founded BrightStar Care, a home health care and medical staffing agency, 20 years earlier and had grown the business to over 300 franchised locations and $654 million in annual system-wide sales. Sun had spent years working to get “the right people in...
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- February 2023 (Revised March 2023)
- Case
The LPGA’s Long Drive Toward Gender Equity
By: Boris Groysberg and Alexis Lefort
| This case provides a history of the Ladies Professional Golf Association (LPGA) and examines the reasons for the gender pay gap in professional sports. The case protagonist, the commissioner of the LPGA, wrestles with the opportunities and challenges the LPGA currently...
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- January 2023
- Case
Inclusion and Diversity at Mars Petcare
By: Katherine Coffman and Tom Quinn
| In 2020, the Mars Petcare Leadership Team found themselves dealing with critically important inclusion and diversity issues. Social unrest, including unprecedented protests for racial justice in the U.S. and across the globe, generated an urgency for substantive...
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- January 2023
- Teaching Material
Mellody Hobson at Ariel Investments
By: Lakshmi Ramarajan and Rachel Tropp
| Teaching Note for HBS Case No. 419-041.
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- December 2022
- Teaching Material
Nicholas Kristof and Sheryl WuDunn: The Power of Writing to Launch and Sustain a Movement
By: Lakshmi Ramarajan, Julie Battilana and Rachel Tropp
| Teaching Note for HBS Case No. 418-004.
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- December 2022
- Administrative Science Quarterly
The Task Bind: Explaining Gender Differences in Managerial Tasks and Performance
| This multi-method study of managers in a grocery chain identifies a novel mechanism by which threats of gender stereotypes undermine women’s ability to be effective managers. I find that women managers face a task bind, a dilemma that managers experience as they try to...
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- November 2022
- Case
Wendy Estrella: Scaling Multiple Businesses
By: Jeffrey J. Bussgang and Sarah Mehta
| Entrepreneur Wendy Estrella, a self-made, Latina millionaire based in Lawrence, Massachusetts, is attempting to simultaneously scale her law practice as well as her property management and development company. What path should she take for each and can she do it all,...
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- October 2022
- Case
Colette Phillips and GetKonnected!: Creating Inclusive Ecosystems
By: Rosabeth Moss Kanter, Amy Chiu and Joyce Kim
| Colette Phillips’ marketing firm had just won the City of Boston’s 2nd largest contract in history to a Black-owned company. During the Covid-19 pandemic, Get Konnected!, the networking organization for people of color that she founded 15 years earlier and led to...
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- 2022
- Working Paper
The Gender Minority Gaps in Confidence and Self-Evaluations
By: Billur Aksoy, Christine L. Exley and Judd B. Kessler
| An increasing share of the population identifies as something other than male or female. Yet, we know very little about the economic preferences and beliefs of gender minorities. In this paper, we document a “gender minority gap” in confidence and in self-evaluations....
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- 2022
- Working Paper
The Gender Gap in Confidence: Expected But Not Accounted For
By: Christine L. Exley and Kirby Nielsen
| We investigate how the gender gap in confidence affects the views that evaluators (e.g., employers) hold about men and women. If evaluators fail to account for the confidence gap, it may cause overly pessimistic views about women. Alternatively, if evaluators expect...
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