05 Oct 2022

New Faculty Profiles: Claire Hughes Johnson


HBS faculty comprises more than 300 scholars and practitioners who bring leading-edge research, extensive experience, and deep insights into the classroom, to organizations, and to leaders across the globe. We asked new faculty at HBS about their background, their new roles, and their interests.

Claire Hughes Johnson, visiting lecturer, Technology and Operations Management

What did you do before coming to HBS?
I still work three days a week for Stripe as a corporate advisor and officer, but my prior full-time role was chief operating officer for seven years.

How have you exercised leadership in business?
I joined Google when it was fewer than 1,800 people and left when it was 57,000. I then joined Stripe when it was 160 people and now it is over 7,000. A growing employee base is not strictly a sign of success, but I like to think being part of building both companies has involved a few leadership skills.

What will you be teaching?
Inclusion to start and who knows what may come next.

What would you be doing if you weren’t a professor?
Building another company.

Where are you from?
I was born in Maine but grew up in Milton, MA, as the child of two educators (one college professor, one English teacher).

What is something you like to do outside of your academic work?
Garden, read, walk my dogs, pretend to wrangle teenage children into adulthood.

What’s your favorite book, movie, or piece of art?
One Hundred Years of Solitude by Gabriel García Márquez.

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