Faculty News | Livemint | 24 Jan 2013
What can foreign retailers bring in which India doesn't already have?
Re: Rajiv Lal
Retailers must explore ways to become profitable or get out of business, says Rajiv Lal , Stanley Roth, senior professor of retailing, chair, General Management Programme at Harvard Business School. In Mumbai as the co-chair of an executive education programme, Leading Growth through Customer Centricity, Lal said in an interview that kirana or neighbourhood stores will continue to provide stiff competition to large organized retailers.

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