Faculty News | Wall Street Journal | 02 May 2012
Language Barriers Blamed for Miscues
Re: Tsedal Neeley
To improve communications, many global companies are trying to adopt English as an official language. A multilingual approach "is inefficient and can prevent important interactions from taking place and get in the way of achieving key goals," Harvard Business School professor Tsedal Neeley wrote in this month's Harvard Business Review.

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