Faculty News | CNNMoney | 19 Jun 2012
4 cardinal sins of work communication
Re: Leslie Perlow
With the variety of communication methods available, it's easy to grow frustrated by annoying associates or clueless clients. But is it possible that your own behavior is bugging someone else? "We're not using these tools as productively as we could," says Leslie Perlow, author of Sleeping with your Smartphone and a professor at Harvard Business School. "There's a huge opportunity here, in small doable steps, to create much better communications."

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