Faculty News | Boston Globe | 11 Jul 2012
Software company wants all workers to know code
Re: Tsedal Neeley
Tsedal Neeley, a professor of organizational behavior at Harvard Business School who has studied Rakuten's Englishnization initiative, interviewed many FreeCause employees before the project started. Learning something new can create bonds between employees and raise morale, she said, but it also raises questions of whether the program adds a burden on engineers charged with mentoring co-workers.

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