The Caring Company - Managing the Future of Work - Harvard Business School

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The Caring Company:

How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs

By: By: Joseph B. Fuller Joseph B. Fuller & & Manjari RamanManjari Raman

By investing in a care culture, American companies can prepare themselves for the looming care crisis.

The economics of care are misaligned in most companies. Employees don’t get the support they need for their caregiving responsibilities and employers pay the hidden costs, including turnover, rehiring, presenteeism, and absenteeism.

Read the report.

Featured Videos

Joseph Fuller

Why Employers Should Care About the Care Economy

Why Employers Should Care About the Care Economy

Joseph Fuller

Joseph Fuller

Why Employers Should Care About the Care Economy

Why Employers Should Care About the Care Economy

Joseph Fuller

Joseph Fuller

Measuring the Hidden Costs of Caregiving

Measuring the Hidden Costs of Caregiving

Joseph Fuller

Joseph Fuller

Measuring the Hidden Costs of Caregiving

Measuring the Hidden Costs of Caregiving

Joseph Fuller

Podcast

The Caring Company

Joseph Fuller & Sheila Marcelo

Joseph Fuller & Sheila Marcelo

16 JAN 2019 | Managing the Future of Work

Almost a third of workers—and more senior executives—say their careers have been adversely affected by caregiving obligations. As Joe explains to this episode’s guest host, HBS alum and Care.com CEO Sheila Marcelo, demographic trends and the changing role of women in the workforce mean that employers must “do the math” when it comes to care. By not accounting for costs like reduced productivity and increased turnover, employers leave money on the table when it comes to care.

Almost a third of workers—and more senior executives—say their careers have been adversely affected by caregiving obligations. As Joe explains to this episode’s guest host, HBS alum and Care.com CEO Sheila Marcelo, demographic trends and the changing role of women in the workforce mean that employers must “do the math” when it comes to care. By not accounting for costs like reduced productivity and increased turnover, employers leave money on the table when it comes to care.

Media Coverage

Employers Need to Address ‘Caregiving Crisis,’ Study Finds

David Harrison

16 JAN 2019
|
The Wall Street Journal

A third of US workers have left a job due to caregiving responsibilities

Corinne Purtill

18 JAN 2019
|
Quartz at Work

The Stealth Productivity Drain on American Workers

Alix Langone

18 JAN 2019
|
Money

'Caregiving crisis' a hidden cost for businesses

Brittany De Lea

19 JAN 2019
|
Fox Business

Harvard study: Workers are facing a caregiving crisis and companies refuse to acknowledge it

Ruth Reader

16 JAN 2019
|
Fast Company

Workplaces Aren't Paying Attention To The Growing Caretaking Crisis, And It's Costing Them Talent

Sarah Kathleen Peck

24 JAN 2019
|
Forbes

The Caring Company

Joseph Fuller and Manjari Raman

16 JAN 2019
|
American Enterprise Institute

Wanted: Elder transportation solutions

Mitchell Hartman

30 JAN 2019
|
Marketplace

Employers Are Clueless When It Comes To Family Caregiving

Howard Gleckman

16 JAN 2019
|
Forbes

1 In 3 Workers With Caregiving Duties At Home Have Quit A Job Because Of It

Monica Torres

16 JAN 2019
|
HuffPost

Caregiving Demands Are Affecting Employee Productivity and Company Profitability

Nancy Kerr

16 JAN 2019
|
AARP

Caregiving Benefits Tend to Miss the Mark

Stephen Miller

22 JAN 2019
|
Society for Human Resource Management

What is the true cost of caregiving on the workforce?

Katie Clarey

16 JAN 2019
|
HR Dive

Upskirt Photos, Citi Pay Gap, Caregiving Crisis: Broadsheet January 17

Kristen Bellstrom and Emma Hinchliffe

17 JAN 2019
|
Fortune

Caregiving duties drive many employees out of the workforce

Jack Craver

22 JAN 2019
|
Benefits Pro

Why Business Should Support Employees Who are Caregivers

Danielle Kost

17 JAN 2019
|
HBS Working Knowledge

Companies lose out when employees’ caregiving burdens increase

Matt Parke

16 JAN 2019
|
Working Nation

New Research Reveals Caregiving for Elders Impacts Employee Performance

16 JAN 2019
|
Senior Safety Reviews

New Hampshire, Vermont Governors Pitch Two-State, Voluntary Paid Family-Leave Plan

Jon Kamp

16 JAN 2019
|
The Wall Street Journal

Many employers unaware of costs of caregiving economy: report

21 JAN 2019
|
Benefits Canada

Growing Caregiving Crisis Hurting Firm Profitability, Employee Productivity

HBS

16 JAN 2019
|
HBS Newsroom

Read the Report