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Research

Research

Featured Reports

The Partnership Imperative: Community Colleges, Employers, & America’s Chronic Skills Gap

By: Joseph B. Fuller & Manjari Raman

Building From the Bottom Up

By: Joseph B. Fuller & Manjari Raman

Hidden Workers: Untapped Talent

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, & Kristen Hines

Building the On-Demand Workforce

By: Joseph B. Fuller, Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, & Sibley Lovett
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Filter Results: (15) Arrow Down Arrow Up
15 Results
  • 2022
  • Book Chapter

Creating 'Smart' Policy to Promote Entrepreneurship and Innovation

By: Karen G. Mills and Annie Dang
Entrepreneurship is a key to unlocking innovation and fostering regional and national economic productivity. Extensive studies demonstrate that small and young firms contribute to innovation and employment growth. But which of the many types of small firms are...
  • 2022
  • Book Chapter

The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

By: Mercedes Delgado, J. Daniel Kim and Karen G. Mills
Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage...
  • 26 Mar 2021
  • News
  • American Express

Are FinTech Solutions the Key to Unlocking Small Business Growth?

By: Karen Mills
“Many of the processes associated with running an SMB have traditionally been very paper-based, difficult and slow. But with the advent of new technological solutions, all of these processes will be transformed,” explains Karen G. Mills, senior fellow at Harvard...
  • 08 Mar 2021
  • News
  • Bloomberg

Working Women Are At A Tipping Point: Former SBA Head (Podcast)

Re: Karen Mills
CELEBRATING INTERNATIONAL WOMEN'S DAY: Karen Mills, Former Small Business Administrator and Senior Fellow at Harvard Business School, on the landscape for women entrepreneurs. Lisa Shalett, Chief Investment Officer at Morgan Stanley Wealth Management, on her current...
  • 04 Mar 2021
  • News
  • Quartz

Sole proprietors, contractors, and freelancers now qualify for bigger PPP loans

Re: Karen Mills
The rule change is a great and long-overdue correction to provide PPP support to sole proprietorships, which represent 24 million of America’s 30 million small businesses,” said Karen Mills, a former administrator of the SBA during the Obama administration and a senior...
  • 18 Feb 2021
  • News
  • Brookings Institution

How family sustaining jobs can power an inclusive recovery in America’s regional economies

Re: Karen Mills
  • 29 Jan 2021
  • News
  • deBanked

The Pain in America’s Food Supply Chain

Re: Karen Mills
  • 20 Jan 2021
  • News
  • Business Insider

In Biden’s first 100 days, businesses can expect more stimulus, easier access to loans, and government contracting opportunities

Re: Karen Mills
  • 26 Oct 2020
  • News
  • Harvard Gazette

Great promise but potential for peril

Re: Joseph Fuller & Karen Mills
“Virtually every big company now has multiple AI systems and counts the deployment of AI as integral to their strategy,” said Joseph Fuller, professor of management practice at Harvard Business School, who co-leads Managing the Future of Work, a research project that...
  • October 2020
  • Article
  • Research Policy

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Mercedes Delgado and Karen G. Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We...
  • May 2019
  • Teaching Material

Amazon's HQ2 (C): Choices

By: Karen Mills and Jan W. Rivkin
This supplement discusses Amazon’s 2018 decision to split its HQ2 between two locations--Long Island City in New York and National Landing outside Washington, DC—as well as the ensuing response from local politicians and the public.
  • 2019
  • Book

Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

By: Karen G. Mills
Fintech, Small Business & the American Dream describes the needs of small businesses for capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been plagued...
  • June 2018
  • Case

The Grommet in 2018

By: Lynda M. Applegate, Karen Gordon Mills and Lena Goldberg
The Grommet, an online product launch platform, was at the brink of scaling its business. The Grommet's daily launch and sale of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched...
  • February 2018 (Revised August 2019)
  • Case

Amazon's HQ2 (A)

By: Karen Mills and Jan W. Rivkin
In September 2017, the Internet giant Amazon announced that it aimed to open a second headquarters in some city other than Seattle, its current home base. By 2032, the company projected, this “HQ2” would be home to as many as 50,000 high-paying tech jobs and up to $5...
  • 21 Sep 2015
  • News
  • Politico

A Real Path to Shared Prosperity in America

By: Karen Mills, Joseph Fuller & Jan Rivkin
It’s not hard to see why Americans feel they are getting conflicting messages about the economy. On the one hand, they read in the headlines that the economic recovery is in full swing. Unemployment is down to 5.1 percent, lower than it was before the Great Recession....
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Related Faculty
Joseph B. Fuller
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William R. Kerr
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Karen Mills
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Campus Map
Managing the Future of Work
Manjari Raman
Program Director & Senior Researcher
Harvard Business School
Boston, MA 02163
Phone: 1.617.495.6288
Email: mraman+hbs.edu
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