Research
Research
Featured Reports
130
Results
- 2022
- Book Chapter
The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms
By: Mercedes Delgado, J. Daniel Kim and Karen G. Mills
| Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage...
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- 29 Jan 2022
- News
- MarketWatch
How Companies’ Business Models Put Workers in a ‘Low-Wage Trap’—and How to Break the Cycle
Re: Joseph Fuller
| “Many entry-level jobs lead workers to being caught in a low-wage trap, and employers fuel that by designing jobs around the assumption that high levels of turnover are inevitable,” Joseph Fuller, the study’s lead author and a Harvard Business School professor of...
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- 28 Jan 2022
- News
- Harvard Gazette
Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots
Re: Joseph Fuller & Manjari Raman
| New HBS research offers a possible strategy to help businesses do well and do good. It found that if companies invested in workers and provided them training and a pathway to career advancement within the company, they’d slow the churn, improve competitiveness by...
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- 26 Jan 2022
- News
- Axios
Fed Plays Wait and See with Monetary Policy
Re: Joseph Fuller
| Inflation is a “particular economic scourge” for low-wage workers, Joseph Fuller, professor of management practice at Harvard Business School, tells Axios. Rising prices can lead to more people switching jobs to try to get higher wages, which in turn leads to labor...
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- 26 Jan 2022
- News
- Morning Brew
Why More Organizations Are Dropping College-Degree Requirements for Job Candidates
Re: Joseph Fuller & Manjari Raman
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- 19 Jan 2022
- In Practice
- Working Knowledge
7 Trends to Watch in 2022
by HBS News
| Surging COVID-19 cases may have dampened optimism at the start of 2022, but change could be on the horizon. Harvard Business School faculty members share the trends they're watching this year.
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- 2022
- Other
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
| A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by...
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- 1 Dec 2021
- Presentation
Hubert Joly on Humanizing the Profit Motive
| Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach...
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- 30 Nov 2021
- News
- Idaho State Journal
Glue for the High-Skill Gig Economy
Re: Joseph Fuller
| Even before the pandemic began, there was already an ongoing chronic shortage of highly skilled professionals with skill sets (including technical expertise in project management, legal compliance, engineering, data analysis, talent management and a host of other...
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- 29 Nov 2021
- News
- Thrive Global
How to Create a Culture of Appreciation at Your Office
Re: Joseph Fuller
| A recent survey by Ipsos and the World Economic Forum revealed that most employees want flexible work to become the norm. Harvard Business School professor Joseph B. Fuller doesn’t see that attitude changing. “Employers have to prepare for a ‘next normal,’” he says....
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- 24 Nov 2021
- News
- Wired
Great Resignation? Tech Workers Try a Great Reconsideration Instead
Re: Joseph Fuller
| “You’ve got people saying, ‘Now that I think about it, I have a bullshit job,’” says Joseph B. Fuller, who coleads the Future of Work Project at Harvard Business School. That’s one of the reasons he and other economists have seen white-collar workers, including those...
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- 23 Nov 2021
- News
- ABC News
Job Hunting Nightmare: 1,000 Plus Job Applications and Still No Offers
Re: Joseph Fuller
| "So, you have this, this system that systematically excludes people that may not check every box in the employer's description of what they're looking for, but can be highly qualified on multiple parameters, even those the most important for job success, but they still...
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- 22 Nov 2021
- News
- Harvard Business Review
Manage Your Talent Pipeline Like a Supply Chain
By: Joseph Fuller
| In the wake of the pandemic, employers are struggling, with increasing exasperation, to find the workers they need. Commentators ascribe the problem to the Great Resignation, a phenomenon comprised of such contributing factors as a surge in retirements, a shortage of...
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- November 22, 2021
- Article
- Harvard Business Review Digital Articles
Manage Your Talent Pipeline Like a Supply Chain
By: Joseph B. Fuller and Matthew Sigelman
| In supply-chain management, you get what you plan for. Companies understand that principle when it comes to the goods that they consume and produce, but not when it comes to the people they hire and train. For decades, companies have adopted a short-term, ad hoc...
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- 16 Nov 2021
- News
- SHRM
Shift Hidden Workers to Human Assets to Meet Talent Needs Now
By: Joseph Fuller
| My recent research on a long-neglected segment of the workforce—people I call "hidden workers"—suggests that the second possibility is much closer to the truth. Hidden workers come from diverse backgrounds, from veterans to people with disabilities to individuals with...
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- 16 Jun 2021
- Podcast
- Managing the Future of Work
Taking stock of Eastern Bank’s expansive community banking model
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