Research
Research
- October 2019
- Teaching Material
Modern Automation (B): Robotics
By:
William R. Kerr and James Palano
| Driven largely by advances in perception and situational awareness, robots in the 2010s were gaining functionality that allowed them to be applied to fundamentally new types of work. The expanding range of new types of tasks that could be completed by machines had... |
- 25 Sep 2019
- Podcast
- Managing the Future of Work
"Been” there, learned that: Immersive workplace training with virtual reality
- September 2019 (Revised December 2019)
- Case
Google: To TVC or Not to TVC?
By:
William R. Kerr and Carl Kreitzberg
| In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000 person global workforce, had raised concerns of... |
- September 2019
- Teaching Material
Care Economy in the U.S. (Primer)
By:
Joseph B. Fuller, William R. Kerr, Manjari Raman and Carl Kreitzberg
| This case describes how caregiving responsibilities influence American employees, firms, and the broader economy. It details how sociodemographic trends in the late 20th century transformed the way that Americans balance their personal and professional lives, analyzing... |
- September 2019
- Case
Shell: A Company of Opportunity?
By:
Joseph B. Fuller and Emer Moloney
| The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as ‘Opportunity Owners’ and employees, or ‘Opportunity Seekers’, to browse these statements of need and engage when they had... |
- 11 Sep 2019
- Podcast
- Managing the Future of Work
How carefully managed career restarts can benefit individuals and employers
- 28 Aug 2019
- Podcast
- Managing the Future of Work
How teaching robots the way the world works changes the world of work
- 14 Aug 2019
- Podcast
- Managing the Future of Work
Fintech on Main Street: How small businesses are banking on new technology
- 02 Aug 2019
- News
- The Hill
Will there be 2020 foresight regarding America's skills dilemma?
By: Joseph Fuller
| The speed-dating events that double as the opening debates of the 2020 presidential campaign are producing some sweeping proposals regarding health care and a green New Deal. But when it comes to helping American workers adapt to the rapidly changing nature of work, we... |
- 31 Jul 2019
- Podcast
- Managing the Future of Work
The energy industry’s cooperative approach to expanding the talent pipeline
- 17 Jul 2019
- Podcast
- Managing the Future of Work
Advanced placement at work: a 21st Century apprenticeship model for the US
- July 2019
- Case
AT&T, Retraining, and the Workforce of Tomorrow
By:
William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
| By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... |
- 03 Jul 2019
- Podcast
- Managing the Future of Work
Expanding access and conveying competencies: How Western Governors University is rethinking higher education
- July 2019 (Revised November 2019)
- Case
Osaro: Picking the Best Path
By:
William R. Kerr, James Palano and Bastiane Huang
| The founder of Osaro saw the potential of deep reinforcement learning to allow robots to be applied to new applications. Osaro targeted warehousing, already a dynamic industry for robotics and automation, for its initial product—a system which would allow robotic arms... |
- 19 Jun 2019
- Podcast
- Managing the Future of Work
Fried chicken and fresh starts: fair chance hiring as a talent strategy
- 05 Jun 2019
- Podcast
- Managing the Future of Work
Investing in innovation: boosting growth beyond superstar cities
- May 2019
- Teaching Material
The Gig Economy: Leasing Skills to Pay the Bills
By:
Joseph Fuller, William R. Kerr and Carl Kreitzberg
| This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig... |
- 22 May 2019
- Podcast
- Managing the Future of Work
From gig to gig: Thumbtack’s CEO on the challenges facing contract workers
- May 2019
- Case
Managing Talent Pipelines in the Future of Work
By:
William R. Kerr, Joseph B. Fuller, Manjari Raman and Carl Kreitzberg
| In the face of a rapidly-changing economy, organizations that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and... |
