Podcast
Podcast
Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling
with the forces reshaping the nature of work.
- 06 Mar 2024
- Managing the Future of Work
Cleveland Clinic’s formula for a robust healthcare workforce
Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.
Previous Episodes
Microsoft’s AI perspective: From chatbots to reengineering the organization
- 21 FEB 2024 |
- Managing the Future of Work
AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.
ServiceNow’s Amy Regan Morehouse on workforce transformation
- 07 FEB 2024 |
- Managing the Future of Work
Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?
Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company
- 24 JAN 2024 |
- Managing the Future of Work
How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.
Transplanting college to the corporate campus to develop talent for good jobs
- 10 JAN 2024 |
- Managing the Future of Work
If schools aren't turning out job-ready grads, can employer-led partnerships reengineer the talent pipeline to meet the demand and provide opportunities for a diverse workforce? J.D. Hickey, president and CEO of Blue Cross Blue Shield of Tennessee, on his firm's collaboration with East Tennessee State University, the BlueSky Tennessee Institute, a work-based accelerated computer science bachelor's program based at the insurer's corporate campus.
Revisiting Upward Mobility: The 2023 American Opportunity Index
- 27 DEC 2023 |
- Managing the Future of Work
In its second iteration, the corporate scorecard draws on a wider range of worker outcomes to rank Fortune 500 employers on how well they boost career prospects. The index is a collaboration of the HBS Managing the Future of Work Project, the Burning Glass Institute, and the Schultz Family Foundation. Matt Sigelman, president of the Burning Glass Institute, and Rajiv Chandrasekaran, managing director of the Schultz Family Foundation, join host Bill Kerr.
Revelio Labs’ Ben Zweig on creating a universal HR database
- 13 DEC 2023 |
- Managing the Future of Work
Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of workforce data increases, so does the strategic value of market- and firm-level analysis.
Why employers need to tune in to worker preferences
- 29 NOV 2023 |
- Managing the Future of Work
Sander van’t Noordende, CEO of HR services giant Randstad, on navigating the new normal of talent scarcity, an aging workforce, and AI.
Euan Blair on workforce development: College is broken. Apprenticeships deliver.
- 15 NOV 2023 |
- Managing the Future of Work
Episode 200: The founder and CEO of UK-based unicorn Multiverse makes the case for the earn-and-learn model. Arguing that the college advantage is oversold and overpriced, Blair touts targeted training as a more practical alternative for workers and employers. Can Multiverse expand the practicum in the US?
Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal
- 01 NOV 2023 |
- Managing the Future of Work
How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?
Defining experience: How micro internships build skills and boost productivity
- 18 OCT 2023 |
- Managing the Future of Work
Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, Founder and CEO of intermediary Parker Dewey explains.
Workplace transformation: Gallup plumbs the new normal
- 04 OCT 2023 |
- Managing the Future of Work
If there’s no going back to pre-Covid, 9-to-5 workplace routines, what’s the new management playbook? Gallup’s Jim Harter on work-life balance, managing a hybrid organization, and the social and psychological markers of a healthy and productive organization.
The EEOC’s Keith Sonderling on job fairness in the age of AI
- 20 SEP 2023 |
- Managing the Future of Work
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in employment and what’s next, in terms of policy, technology, and market adoption.
Chike Aguh on government innovation in workforce development
- 06 SEP 2023 |
- Managing the Future of Work
How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S. Department of Labor discusses the talent implications of U.S. industrial policy, cross-sector collaboration, rethinking the delivery of benefits and services, and more.
The case for investing in the apprenticeship model
- 23 AUG 2023 |
- Managing the Future of Work
Achieve Partners' Ryan Craig on expanding the earn-as-you-learn ecosystem to boost workforce skills while increasing upward mobility and equity. He argues that college’s high cost and limited job preparation call for a greater commitment of resources to apprenticeship programs.
Complex systems: From supply chains to artificial intelligence
- 09 AUG 2023 |
- Managing the Future of Work
Can the U.S. reshore its way to stability and security? How will AI reshape the workforce and higher education? Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, on supply chains, AI, and manufacturing.
Resilient Coders' formula for a diverse tech workforce
- 26 JUL 2023 |
- Managing the Future of Work
How durable are tech sector diversity commitments in a down cycle? Solid skills, supportive networks, and employer engagement can make the difference for workers from traditionally excluded groups. Resilient Coders Executive Director Ayanna Lott-Pollard on how it takes a multifaceted coding boot camp to build a solid career foundation.
How SkillUp signposts pathways to good jobs
- 12 JUL 2023 |
- Managing the Future of Work
Connecting non-college graduates from underserved communities to job and career opportunities is an inexact science. SkillUp Coalition CEO Steve Lee on identifying effective training programs and presenting them direct-to-worker.
Volvo Cars retools its talent strategy for an EV future
- 28 JUN 2023 |
- Managing the Future of Work
The shift to electric vehicle production means revamping jobs throughout the organization. Chief People Officer Hanna Fager explains the process, from lining up skills to maintaining an inclusive corporate culture.
Harvard’s Project on Workforce: Charting college’s employment pathways
- 14 JUN 2023 |
- Managing the Future of Work
Professor David Deming of the Harvard Kennedy School, co-director of the Harvard Project on Workforce, breaks down the project's College-to-Jobs playbook and interactive map.