Managing the Future of Work

Faculty & Researchers

Faculty & Researchers

Project Co-Chairs

William R. Kerr

Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration

William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is co-director of Harvard’s Managing the Future of Work initiative and chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. His recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.

Research

William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is co-director of Harvard’s Managing the Future of Work initiative and chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. His recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.

Research

Joseph B. Fuller

Professor of Management Practice

Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.

Research

Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.

Research

Program Director

Manjari Raman

Program Director and Senior Researcher

Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.

Research

Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.

Research

Affiliated Faculty

Lynda M. Applegate

Baker Foundation Professor, Sarofim-Rock Professor of Business Administration, Emerita

Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.

Research

Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.

Research

Prithwiraj Choudhury

Assistant Professor of Business Administration

Prithwiraj (Raj) Choudhury is an Assistant Professor in the Technology and Operations Management Unit at the Harvard Business School. He was an Assistant Professor at Wharton prior to joining HBS. He studies knowledge worker productivity and innovation, with a focus on studying how global R&D, talent flows and AI will shape the future of work. Prior to academia, he worked at McKinsey & Company, Microsoft and IBM.

Research

Prithwiraj (Raj) Choudhury is an Assistant Professor in the Technology and Operations Management Unit at the Harvard Business School. He was an Assistant Professor at Wharton prior to joining HBS. He studies knowledge worker productivity and innovation, with a focus on studying how global R&D, talent flows and AI will shape the future of work. Prior to academia, he worked at McKinsey & Company, Microsoft and IBM.

Research

Shane Greenstein

Martin Marshall Professor of Business Administration

Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of the HBS Digital Initiative. He teaches in the Technology, Operations and Management Unit. Professor Greenstein is also co-director of the program on the economics of digitization at The National Bureau of Economic Research.

Research

Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of the HBS Digital Initiative. He teaches in the Technology, Operations and Management Unit. Professor Greenstein is also co-director of the program on the economics of digitization at The National Bureau of Economic Research.

Research

Daniel P. Gross

Assistant Professor of Business Administration

Daniel Gross is an Assistant Professor of Business Administration in the Strategy Unit. Professor Gross studies the drivers and consequences of innovation, with ongoing research examining the effects of automation on workers, firms, local labor markets, and consumers. His research frequently uses historical examples of industries undergoing significant technological change as a lens into the present and future.

Research

Daniel Gross is an Assistant Professor of Business Administration in the Strategy Unit. Professor Gross studies the drivers and consequences of innovation, with ongoing research examining the effects of automation on workers, firms, local labor markets, and consumers. His research frequently uses historical examples of industries undergoing significant technological change as a lens into the present and future.

Research

Nien-he Hsieh

Professor of Business Administration

Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.

Research

Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.

Research

Karen G. Mills

Senior Fellow

Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.

Research

Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.

Research

Frank Nagle

Assistant Professor of Business Administration

Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. He studies the economics of IT and digitization with a focus on the value of crowdsourcing, and how these topics relate to the future of work. His research interests include free digital goods, cybersecurity, and generating strategic predictions from unstructured big data. Prior to his academic career, Frank worked at a number of startups and large companies in the cyber security and technology consulting industries.

Research

Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. He studies the economics of IT and digitization with a focus on the value of crowdsourcing, and how these topics relate to the future of work. His research interests include free digital goods, cybersecurity, and generating strategic predictions from unstructured big data. Prior to his academic career, Frank worked at a number of startups and large companies in the cyber security and technology consulting industries.

Research

Jan W. Rivkin

C. Roland Christensen Professor of Business Administration
Senior Associate Dean, Chair, MBA Program

Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.

Research

Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.

Research

Willy C. Shih

Robert and Jane Cizik Professor of Management Practice in Business Administration

Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration. His expertise is in manufacturing and product development, and he has written or co-authored numerous cases and teaching materials in a wide range of industries. His principal research focus is industrial competitiveness and the global trade and policy consequences. He teaches in the MBA and Executive Education programs at HBS. Prior to coming to HBS in 2007, he spent 28 years in industry, including 18 years in the computer industry and 10 years in consumer electronics.

Research

Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration. His expertise is in manufacturing and product development, and he has written or co-authored numerous cases and teaching materials in a wide range of industries. His principal research focus is industrial competitiveness and the global trade and policy consequences. He teaches in the MBA and Executive Education programs at HBS. Prior to coming to HBS in 2007, he spent 28 years in industry, including 18 years in the computer industry and 10 years in consumer electronics.

Research

Christopher T. Stanton

Assistant Professor of Business Administration

Christopher Stanton is an Assistant Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton directs his research at how new technology enables the fragmentation of work and the rise of the gig economy. Technology is also improving measurement of work outcomes inside firms, allowing managers to provide increasingly market-like incentives. Professor Stanton seeks to understand the resulting managerial and policy implications of these trends.

Research

Christopher Stanton is an Assistant Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton directs his research at how new technology enables the fragmentation of work and the rise of the gig economy. Technology is also improving measurement of work outcomes inside firms, allowing managers to provide increasingly market-like incentives. Professor Stanton seeks to understand the resulting managerial and policy implications of these trends.

Research

Sandra J. Sucher

Professor of Management Practice

Sandra Sucher is Professor of Management Practice, Joseph L. Rice, III Faculty Fellow, and is a member of the General Management Unit. She joined HBS after 25 years in industry and nonprofit management, including ten years in fashion retailing and twelve years at Fidelity Investments. Her research focuses on organizational trust, moral leadership, and global workforce change. She is currently writing a book on how companies earn trust.

Research

Sandra Sucher is Professor of Management Practice, Joseph L. Rice, III Faculty Fellow, and is a member of the General Management Unit. She joined HBS after 25 years in industry and nonprofit management, including ten years in fashion retailing and twelve years at Fidelity Investments. Her research focuses on organizational trust, moral leadership, and global workforce change. She is currently writing a book on how companies earn trust.

Research

Mitchell B. Weiss

Professor of Management Practice, Richard L. Menschel Faculty Fellow

Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.

Research

  • Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.

Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.

Research

  • Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.

Executive in Residence

Dan O'Connor

Executive in Residence

Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.

Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.

Research Team

Paige Boehmcke

Research Associate

Paige Boehmcke is a Research Associate on the Managing the Future of Work Project. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.

Paige Boehmcke is a Research Associate on the Managing the Future of Work Project. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.

Ted Smalley Bowen

Research Associate
Ted Smalley Bowen is a research associate with the Managing the Future of Work project. A veteran journalist and academic case writer, he has covered business, science and technology, public policy, design, and sustainability for The Financial Times, The New York Times, The Economist, Wired, Metropolis, FastCompany, and other publications. He has written case studies for a number of institutions, including Columbia University.
Ted Smalley Bowen is a research associate with the Managing the Future of Work project. A veteran journalist and academic case writer, he has covered business, science and technology, public policy, design, and sustainability for The Financial Times, The New York Times, The Economist, Wired, Metropolis, FastCompany, and other publications. He has written case studies for a number of institutions, including Columbia University.

Carl Kreitzberg

Research Associate

Carl Kreitzberg is a Research Associate on the Managing the Future of Work Project. His work covers the interplay of skills, workforce demographics, employment arrangements, and social mobility. Prior to joining HBS in 2017, Carl worked at the Economist Intelligence Unit – Canback, where he consulted on strategy projects for fast-moving consumer goods companies in Africa, South America, and Europe.

Research

Carl Kreitzberg is a Research Associate on the Managing the Future of Work Project. His work covers the interplay of skills, workforce demographics, employment arrangements, and social mobility. Prior to joining HBS in 2017, Carl worked at the Economist Intelligence Unit – Canback, where he consulted on strategy projects for fast-moving consumer goods companies in Africa, South America, and Europe.

Research

Bailey McAfee

Research Associate

Bailey McAfee is a Research Associate for the Managing the Future of Work project and the Institute for Strategy and Competitiveness. Her research focuses on labor market dynamics and the care economy. She graduated from the University of Michigan in 2016 with a bachelor’s degree in Statistics, and worked at Morningstar Inc. for two years before joining HBS in 2018.

Bailey McAfee is a Research Associate for the Managing the Future of Work project and the Institute for Strategy and Competitiveness. Her research focuses on labor market dynamics and the care economy. She graduated from the University of Michigan in 2016 with a bachelor’s degree in Statistics, and worked at Morningstar Inc. for two years before joining HBS in 2018.

Gorick Ng

Research Associate

Gorick Ng is a Research Associate in the Managing the Future of Work project. He joins the research team after working as a management consultant at The Boston Consulting Group and graduating from the HBS MBA program. His research focuses on talent management, skills and employability, and aligning higher education with labor market needs. He is currently writing a book on the unwritten rules and unspoken expectations of the workplace.

Research

Gorick Ng is a Research Associate in the Managing the Future of Work project. He joins the research team after working as a management consultant at The Boston Consulting Group and graduating from the HBS MBA program. His research focuses on talent management, skills and employability, and aligning higher education with labor market needs. He is currently writing a book on the unwritten rules and unspoken expectations of the workplace.

Research

James Palano

Research Associate

James’ current research with the Managing the Future of Work project relates to the effects of machine-learning-enabled technology on the workplace and trends in the use of digitally-enabled contingent working models. He also led production for the first year of the HBS Managing the Future of Work podcast. Previously, James was a Research Associate with the U.S. Competitiveness Project and with Professor David Scharfstein within the finance department.

Research

James’ current research with the Managing the Future of Work project relates to the effects of machine-learning-enabled technology on the workplace and trends in the use of digitally-enabled contingent working models. He also led production for the first year of the HBS Managing the Future of Work podcast. Previously, James was a Research Associate with the U.S. Competitiveness Project and with Professor David Scharfstein within the finance department.

Research

Kendall Smith

Research Associate

Kendall Smith is a Research Associate with the Managing the Future of Work project. She joins the research team after graduating with her MBA from Dartmouth’s Tuck School of Business and working as a Human Capital consultant prior to her MBA. Her research focuses on individual and organizational factors related to economic mobility and the organizational behavior dynamics involved with the changing future of work.

Kendall Smith is a Research Associate with the Managing the Future of Work project. She joins the research team after graduating with her MBA from Dartmouth’s Tuck School of Business and working as a Human Capital consultant prior to her MBA. Her research focuses on individual and organizational factors related to economic mobility and the organizational behavior dynamics involved with the changing future of work.

Trang Mai

Staff Assistant

Trang joined the Managing the Future of Work Project and U.S. Competitiveness Project in January 2020. She joins the team with a varied administrative background in higher education, nonprofit, and healthcare. She received a bachelor’s degree from the University of Massachusetts, Boston in 2018.

Trang joined the Managing the Future of Work Project and U.S. Competitiveness Project in January 2020. She joins the team with a varied administrative background in higher education, nonprofit, and healthcare. She received a bachelor’s degree from the University of Massachusetts, Boston in 2018.