Faculty & Researchers
Faculty & Researchers
Project Co-Chairs

William R. Kerr
William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is co-director of Harvard’s Managing the Future of Work initiative and chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. His recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.
Research
- The Gift of Global Talent: How Migration Shapes Business, Economy & Society, Stanford Business Books, 2018.
- Vodafone: Managing Advanced Technologies and Artificial Intelligence, Harvard Business School case, 2018. With Emer Moloney.
- Transformation at ING (A): Agile, Transformation at ING (B): Innovation, and Transformation at ING (C): Culture, Harvard Business School cases, 2018. With Federica Gabrieli and Emer Moloney (A and B) and Alexis Brownell (C).
- Autonomous Vehicles: The Rubber Hits the Road...but When?, Harvard Business School case, 2019. With Alilison Ciechanover, Jeff Huizinga, and James Palano.
William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is co-director of Harvard’s Managing the Future of Work initiative and chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. His recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.
Research
- The Gift of Global Talent: How Migration Shapes Business, Economy & Society, Stanford Business Books, 2018.
- Vodafone: Managing Advanced Technologies and Artificial Intelligence, Harvard Business School case, 2018. With Emer Moloney.
- Transformation at ING (A): Agile, Transformation at ING (B): Innovation, and Transformation at ING (C): Culture, Harvard Business School cases, 2018. With Federica Gabrieli and Emer Moloney (A and B) and Alexis Brownell (C).
- Autonomous Vehicles: The Rubber Hits the Road...but When?, Harvard Business School case, 2019. With Alilison Ciechanover, Jeff Huizinga, and James Palano.

Joseph B. Fuller
Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.
Research
- Building The On Demand Workforce Report, Harvard Business School and BCG, November 2020. With Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- Does Attending a More Selective College Equal a Bigger Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School, 2019. With Manjari Raman, Judith Wallenstein, and Alice de Chalendar.
- Managing Talent Pipelines in the Future of Work, Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Managing the Future of Work Survey Report, 2019. With Manjari Raman.
- Dismissed by Degrees, Harvard Business School, 2017.
- Room to Grow: Identifying New Frontiers for Apprenticeships, Harvard Business School, 2017. With Matthew Sigelman.
- Bridge the Gap: Rebuilding America’s Middle Skills, Harvard Business School, 2014.
Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.
Research
- Building The On Demand Workforce Report, Harvard Business School and BCG, November 2020. With Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- Does Attending a More Selective College Equal a Bigger Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School, 2019. With Manjari Raman, Judith Wallenstein, and Alice de Chalendar.
- Managing Talent Pipelines in the Future of Work, Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Managing the Future of Work Survey Report, 2019. With Manjari Raman.
- Dismissed by Degrees, Harvard Business School, 2017.
- Room to Grow: Identifying New Frontiers for Apprenticeships, Harvard Business School, 2017. With Matthew Sigelman.
- Bridge the Gap: Rebuilding America’s Middle Skills, Harvard Business School, 2014.
Program Director

Manjari Raman
Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.
Research
- Building The On Demand Workforce Report, Harvard Business School and BCG, November 2020. With Joseph Fuller, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- A Recovery Squandered, Alumni Survey Report on U.S. Competitiveness, 2019. With Michael E. Porter, Jan W. Rivkin, Mihir A. Desai, Katherine M. Gehl, and William R. Kerr.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Managing the Future of Work Survey Report, 2019. With Joseph B. Fuller.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Managing the Future of Work Survey Report, 2019. With Joseph B. Fuller, Judith Wallenstein, and Alice de Chalendar.
- Hot Chicken Takeover, Harvard Business School Case, 2019. With Williiam R. Kerr and Olivia Hull.
Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.
Research
- Building The On Demand Workforce Report, Harvard Business School and BCG, November 2020. With Joseph Fuller, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- A Recovery Squandered, Alumni Survey Report on U.S. Competitiveness, 2019. With Michael E. Porter, Jan W. Rivkin, Mihir A. Desai, Katherine M. Gehl, and William R. Kerr.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Managing the Future of Work Survey Report, 2019. With Joseph B. Fuller.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Managing the Future of Work Survey Report, 2019. With Joseph B. Fuller, Judith Wallenstein, and Alice de Chalendar.
- Hot Chicken Takeover, Harvard Business School Case, 2019. With Williiam R. Kerr and Olivia Hull.
Affiliated Faculty

Lynda M. Applegate
Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.
Research
- Andonix: Launching New Ventures in Turbulent Times, Harvard Business School case, 2020. With Ankita Panda.
- The Predictive Index, Harvard Business School case, 2019. With James Weber.
- Endeavor in 2019: Leading Through Inflections, Harvard Business School case, 2019.
- The Grommet in 2018, Harvard Business School case, 2018. With Karen Gordon Mills and Lena Goldberg.
- Sundial Brands: Leading Through Transitions, Harvard Business School case, 2018. With Ashley Parker.
- Tesla in 2015, Harvard Business School case, 2018. With Olivia Hull and Sarah Mehta.
- Virtual Team Learning: Reflecting and Acting, Alone or With Others, Conference Presentation, 2007. With Deborah Soule.
Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.
Research
- Andonix: Launching New Ventures in Turbulent Times, Harvard Business School case, 2020. With Ankita Panda.
- The Predictive Index, Harvard Business School case, 2019. With James Weber.
- Endeavor in 2019: Leading Through Inflections, Harvard Business School case, 2019.
- The Grommet in 2018, Harvard Business School case, 2018. With Karen Gordon Mills and Lena Goldberg.
- Sundial Brands: Leading Through Transitions, Harvard Business School case, 2018. With Ashley Parker.
- Tesla in 2015, Harvard Business School case, 2018. With Olivia Hull and Sarah Mehta.
- Virtual Team Learning: Reflecting and Acting, Alone or With Others, Conference Presentation, 2007. With Deborah Soule.

Prithwiraj Choudhury
Prithwiraj (Raj) Choudhury is an Assistant Professor in the Technology and Operations Management Unit at the Harvard Business School. He was an Assistant Professor at Wharton prior to joining HBS. He studies knowledge worker productivity and innovation, with a focus on studying how global R&D, talent flows and AI will shape the future of work. Prior to academia, he worked at McKinsey & Company, Microsoft and IBM.
Research
- Make the Most of Your Relocation, Harvard Business Review, 2020.
- Is It Time to Let Employees Work from Anywhere?, Harvard Business Review, 2019. With Barbara Z. Larson and Cirrus Foroughi.
- The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders, Strategic Management Journal, 2019. With Do Yoon Kim.
- Work-from-anywhere: The Productivity Effects of Geographic Flexibility, Working paper, 2018 (revised 2019). With Cirrus Foroughi and Barbara Larson.
- Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources, Institute for Operations Research and the Management Sciences, 2017
Prithwiraj (Raj) Choudhury is an Assistant Professor in the Technology and Operations Management Unit at the Harvard Business School. He was an Assistant Professor at Wharton prior to joining HBS. He studies knowledge worker productivity and innovation, with a focus on studying how global R&D, talent flows and AI will shape the future of work. Prior to academia, he worked at McKinsey & Company, Microsoft and IBM.
Research
- Make the Most of Your Relocation, Harvard Business Review, 2020.
- Is It Time to Let Employees Work from Anywhere?, Harvard Business Review, 2019. With Barbara Z. Larson and Cirrus Foroughi.
- The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders, Strategic Management Journal, 2019. With Do Yoon Kim.
- Work-from-anywhere: The Productivity Effects of Geographic Flexibility, Working paper, 2018 (revised 2019). With Cirrus Foroughi and Barbara Larson.
- Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources, Institute for Operations Research and the Management Sciences, 2017

Shane Greenstein
Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of the HBS Digital Initiative. He teaches in the Technology, Operations and Management Unit. Professor Greenstein is also co-director of the program on the economics of digitization at The National Bureau of Economic Research.
Research
- DeepMap: Charting the Road Ahead for Autonomous Vehicles, Harvard Business School case, 2019. With Nicole Tempest Keller.
- Twiggle: E-Commerce with Semantic Search, Harvard Business School case, 2019. With Daniel Golan.
- How the Internet became Commercial: Innovation, Privatization, and the Birth of a New Network, Princeton University Press, 2015.
- Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopaedia Britannica and Wikipedia, Harvard Business School Working Knowledge, 2014. With Feng Zhu.
- Zebra Medical Vision, Harvard Business School case, 2018. With Sarah Gulick.
Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of the HBS Digital Initiative. He teaches in the Technology, Operations and Management Unit. Professor Greenstein is also co-director of the program on the economics of digitization at The National Bureau of Economic Research.
Research
- DeepMap: Charting the Road Ahead for Autonomous Vehicles, Harvard Business School case, 2019. With Nicole Tempest Keller.
- Twiggle: E-Commerce with Semantic Search, Harvard Business School case, 2019. With Daniel Golan.
- How the Internet became Commercial: Innovation, Privatization, and the Birth of a New Network, Princeton University Press, 2015.
- Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopaedia Britannica and Wikipedia, Harvard Business School Working Knowledge, 2014. With Feng Zhu.
- Zebra Medical Vision, Harvard Business School case, 2018. With Sarah Gulick.

Daniel P. Gross
Daniel Gross is an Assistant Professor of Business Administration in the Strategy Unit. Professor Gross studies the drivers and consequences of innovation, with ongoing research examining the effects of automation on workers, firms, local labor markets, and consumers. His research frequently uses historical examples of industries undergoing significant technological change as a lens into the present and future.
Research
- Inventing the Endless Frontier: The Effects of the World War II Research Effort on Post-War Innovation, Harvard Business School working paper, 2020. With Bhaven N. Sampat.
- AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century, Harvard Business School case, 2018. With William R. Kerr.
- Teaching Note for AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century, Harvard Business School case, 2018. With William R. Kerr.
Daniel Gross is an Assistant Professor of Business Administration in the Strategy Unit. Professor Gross studies the drivers and consequences of innovation, with ongoing research examining the effects of automation on workers, firms, local labor markets, and consumers. His research frequently uses historical examples of industries undergoing significant technological change as a lens into the present and future.
Research
- Inventing the Endless Frontier: The Effects of the World War II Research Effort on Post-War Innovation, Harvard Business School working paper, 2020. With Bhaven N. Sampat.
- AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century, Harvard Business School case, 2018. With William R. Kerr.
- Teaching Note for AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century, Harvard Business School case, 2018. With William R. Kerr.

Nien-he Hsieh
Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.
Research- Culture at Google, Harvard Business Review case, 2020. With Amy Klopfenstein and Sarah Mehta.
- Handy: The Future of Work? (B), Harvard Business Review case, 2020. With Kieron Stopforth.
- Handy: The Future of Work? (A), Harvard Business Review case, 2019 (revised 2020). With Kieron Stopforth.
- Global Sourcing at Nike, Harvard Business Review case, 2019. With Michael W. Toffel and Olivia Hull.
- Responsibilities in the Supply Chain, Harvard Business School background note, 2019.
- Victorian Contributions to Political Economy and Business Ethics, Victorian Visionary: John Ruskin and the Realization of the Ideal chapter, 2019.
- The Ready-Made Garment Industry: A Bangladeshi Perspective (A), Harvard Business School case, 2017. With Saloni Chaturvedi.
- Work, Routledge Companion to Social and Political Philosophy, 2012.
- Justice in Production, Journal of Political Philosophy, 2008.
Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.
Research- Culture at Google, Harvard Business Review case, 2020. With Amy Klopfenstein and Sarah Mehta.
- Handy: The Future of Work? (B), Harvard Business Review case, 2020. With Kieron Stopforth.
- Handy: The Future of Work? (A), Harvard Business Review case, 2019 (revised 2020). With Kieron Stopforth.
- Global Sourcing at Nike, Harvard Business Review case, 2019. With Michael W. Toffel and Olivia Hull.
- Responsibilities in the Supply Chain, Harvard Business School background note, 2019.
- Victorian Contributions to Political Economy and Business Ethics, Victorian Visionary: John Ruskin and the Realization of the Ideal chapter, 2019.
- The Ready-Made Garment Industry: A Bangladeshi Perspective (A), Harvard Business School case, 2017. With Saloni Chaturvedi.
- Work, Routledge Companion to Social and Political Philosophy, 2012.
- Justice in Production, Journal of Political Philosophy, 2008.

Karen G. Mills
Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.
Research
- Creating 'Smart' Policy to Promote Entrepreneurship and Innovation, University of Chicago Press, forthcoming, 2020.
- How Small Businesses Can Survive the Coronavirus Outbreak, Harvard Business School working knowledge, 2020.
- The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms, University of Chicago Press, forthcoming, 2020.
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Jan W. Rivkin.
- Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity, Palgrave Macmillan, 2019.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Jan W. Rivkin.
- The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services, Research Policy, 2017. With Mercedes Delgado
Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.
Research
- Creating 'Smart' Policy to Promote Entrepreneurship and Innovation, University of Chicago Press, forthcoming, 2020.
- How Small Businesses Can Survive the Coronavirus Outbreak, Harvard Business School working knowledge, 2020.
- The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms, University of Chicago Press, forthcoming, 2020.
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Jan W. Rivkin.
- Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity, Palgrave Macmillan, 2019.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Jan W. Rivkin.
- The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services, Research Policy, 2017. With Mercedes Delgado

Frank Nagle
Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. He studies the economics of IT and digitization with a focus on the value of crowdsourcing, and how these topics relate to the future of work. His research interests include free digital goods, cybersecurity, and generating strategic predictions from unstructured big data. Prior to his academic career, Frank worked at a number of startups and large companies in the cyber security and technology consulting industries.
Research
- Accelerating Innovation Through a Network of Ecosystems, MIT Sloan Management Review, 2020. With Elizabeth J. Altman.
- The Case for AI Insurance, Harvard Business Review, 2020. With Ram Shankar Siva Kumar.
- The Linux Foundation and Harvard’s Lab for Innovation Science Release Census for Open Source Software Security, Harvard Business School press release, 2020.
- Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, Organization Science, 2018.
- The Digital Commons: Tragedy or Opportunity? A Reflection on the 50th Anniversary of Hardin’s Tragedy of the Commons, Working paper, 2018.
- Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero, The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, 2015. With Elizabeth J. Altman and Michael Tushman.
Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. He studies the economics of IT and digitization with a focus on the value of crowdsourcing, and how these topics relate to the future of work. His research interests include free digital goods, cybersecurity, and generating strategic predictions from unstructured big data. Prior to his academic career, Frank worked at a number of startups and large companies in the cyber security and technology consulting industries.
Research
- Accelerating Innovation Through a Network of Ecosystems, MIT Sloan Management Review, 2020. With Elizabeth J. Altman.
- The Case for AI Insurance, Harvard Business Review, 2020. With Ram Shankar Siva Kumar.
- The Linux Foundation and Harvard’s Lab for Innovation Science Release Census for Open Source Software Security, Harvard Business School press release, 2020.
- Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, Organization Science, 2018.
- The Digital Commons: Tragedy or Opportunity? A Reflection on the 50th Anniversary of Hardin’s Tragedy of the Commons, Working paper, 2018.
- Innovating Without Information Constraints: Organizations, Communities, and Innovation When Information Costs Approach Zero, The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, 2015. With Elizabeth J. Altman and Michael Tushman.

Jan W. Rivkin
Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.
Research
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Karen Mills.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Karen Mills.
- Truly Human Leadership at Barry-Wehmiller, Harvard Business School teaching note, 2016. With Dylan Minor.
- An Economy Doing Half Its Job, Harvard Business School, 2014. With Michael E. Porter.
- Lasting Impact: A Business Leader’s Playbook for Supporting America’s Schools, Harvard Business School, 2014.
- Southwire and 12 For Life: Scaling Up? (A), Harvard Business School case, 2013. With Ryan Lee.
- Partial Credit: How America's School Superintendents See Business as a Partner, Harvard Business School report, 2013.
Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.
Research
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Karen Mills.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Karen Mills.
- Truly Human Leadership at Barry-Wehmiller, Harvard Business School teaching note, 2016. With Dylan Minor.
- An Economy Doing Half Its Job, Harvard Business School, 2014. With Michael E. Porter.
- Lasting Impact: A Business Leader’s Playbook for Supporting America’s Schools, Harvard Business School, 2014.
- Southwire and 12 For Life: Scaling Up? (A), Harvard Business School case, 2013. With Ryan Lee.
- Partial Credit: How America's School Superintendents See Business as a Partner, Harvard Business School report, 2013.

Willy C. Shih
Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration. His expertise is in manufacturing and product development, and he has written or co-authored numerous cases and teaching materials in a wide range of industries. His principal research focus is industrial competitiveness and the global trade and policy consequences. He teaches in the MBA and Executive Education programs at HBS. Prior to coming to HBS in 2007, he spent 28 years in industry, including 18 years in the computer industry and 10 years in consumer electronics.
Research
- Bringing Manufacturing Back to the U.S. Is Easier Said Than Done, Harvard Business Review, 2020.
- Is It Time to Rethink Globalized Supply Chains?, MIT Sloan Management Review, 2020.
- Rethinking Retraining, Harvard Business Review, 2018. With Howard Rudnick and Colleen Tapen.
- Producing Prosperity: Why America Needs A Manufacturing Renaissance, Harvard Business Review Press, 2012. With Gary P. Pisano.
- Restoring American Competitiveness, Harvard Business Review, 2009. With Gary P. Pisano.
Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration. His expertise is in manufacturing and product development, and he has written or co-authored numerous cases and teaching materials in a wide range of industries. His principal research focus is industrial competitiveness and the global trade and policy consequences. He teaches in the MBA and Executive Education programs at HBS. Prior to coming to HBS in 2007, he spent 28 years in industry, including 18 years in the computer industry and 10 years in consumer electronics.
Research
- Bringing Manufacturing Back to the U.S. Is Easier Said Than Done, Harvard Business Review, 2020.
- Is It Time to Rethink Globalized Supply Chains?, MIT Sloan Management Review, 2020.
- Rethinking Retraining, Harvard Business Review, 2018. With Howard Rudnick and Colleen Tapen.
- Producing Prosperity: Why America Needs A Manufacturing Renaissance, Harvard Business Review Press, 2012. With Gary P. Pisano.
- Restoring American Competitiveness, Harvard Business Review, 2009. With Gary P. Pisano.

Christopher T. Stanton
Christopher Stanton is an Assistant Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton directs his research at how new technology enables the fragmentation of work and the rise of the gig economy. Technology is also improving measurement of work outcomes inside firms, allowing managers to provide increasingly market-like incentives. Professor Stanton seeks to understand the resulting managerial and policy implications of these trends.
Research
- Freelancer, Ltd., Harvard Business School case, 2020. With Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes.
- What Jobs are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys, Harvard Business School working paper, 2020. With Alexander Bartik, Zoë Cullen, Edward L. Glaeser, and Michael Luca.
- Clear Link Technologies, LLC: Driving Sales with Peer Learning (A), Harvard Business School case, 2019. With Richard Saouma and Olivia Hull.
- The Power (of) Lunch and the Role of Incentives for Fostering Productive Interactions, Harvard Business School Workplace Knowledge Flows, 2018. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- Collage.com: Scaling a Distributed Organization, Harvard Business School case, 2017. With Shikhar Ghosh.
- Landing the First Job: The Value of Intermediaries in Online Hiring, Review of Economic Studies, 2016. With Catherine Thomas.
- The Value of Bosses, Journal of Labor Economics, 2015. With Edward P. Lazear and Kathryn L. Shaw.
Christopher Stanton is an Assistant Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton directs his research at how new technology enables the fragmentation of work and the rise of the gig economy. Technology is also improving measurement of work outcomes inside firms, allowing managers to provide increasingly market-like incentives. Professor Stanton seeks to understand the resulting managerial and policy implications of these trends.
Research
- Freelancer, Ltd., Harvard Business School case, 2020. With Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes.
- What Jobs are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys, Harvard Business School working paper, 2020. With Alexander Bartik, Zoë Cullen, Edward L. Glaeser, and Michael Luca.
- Clear Link Technologies, LLC: Driving Sales with Peer Learning (A), Harvard Business School case, 2019. With Richard Saouma and Olivia Hull.
- The Power (of) Lunch and the Role of Incentives for Fostering Productive Interactions, Harvard Business School Workplace Knowledge Flows, 2018. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- Collage.com: Scaling a Distributed Organization, Harvard Business School case, 2017. With Shikhar Ghosh.
- Landing the First Job: The Value of Intermediaries in Online Hiring, Review of Economic Studies, 2016. With Catherine Thomas.
- The Value of Bosses, Journal of Labor Economics, 2015. With Edward P. Lazear and Kathryn L. Shaw.

Sandra J. Sucher
Sandra Sucher is Professor of Management Practice, Joseph L. Rice, III Faculty Fellow, and is a member of the General Management Unit. She joined HBS after 25 years in industry and nonprofit management, including ten years in fashion retailing and twelve years at Fidelity Investments. Her research focuses on organizational trust, moral leadership, and global workforce change. She is currently writing a book on how companies earn trust.
Research
- How to Make Furloughs More Humane, Harvard Business Review, 2020. With Shalene Gupta.
- Layoffs That Don’t Break Your Company, Harvard Business Review, May 2018. With Shalene Gupta.
- The Trust Crisis, Harvard Business Review, 2019. With Shalene Gupta.
- Leading With Trust, Harvard Business Review, 2019. With Shalene Gupta.
- The Elements of a Good Company Apology, Harvard Business Review, 2019. With Shalene Gupta.
- What Can Businesses Learn From The Present Crisis of Trust in Tech?, Managing the Future of Work podcast, 2018.
- How Boeing Should Have Responded to the 737 Max Safety Crisis, Harvard Business Review, 2019.
- Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd., Harvard Business School case, 2018. With Shalene Gupta.
Sandra Sucher is Professor of Management Practice, Joseph L. Rice, III Faculty Fellow, and is a member of the General Management Unit. She joined HBS after 25 years in industry and nonprofit management, including ten years in fashion retailing and twelve years at Fidelity Investments. Her research focuses on organizational trust, moral leadership, and global workforce change. She is currently writing a book on how companies earn trust.
Research
- How to Make Furloughs More Humane, Harvard Business Review, 2020. With Shalene Gupta.
- Layoffs That Don’t Break Your Company, Harvard Business Review, May 2018. With Shalene Gupta.
- The Trust Crisis, Harvard Business Review, 2019. With Shalene Gupta.
- Leading With Trust, Harvard Business Review, 2019. With Shalene Gupta.
- The Elements of a Good Company Apology, Harvard Business Review, 2019. With Shalene Gupta.
- What Can Businesses Learn From The Present Crisis of Trust in Tech?, Managing the Future of Work podcast, 2018.
- How Boeing Should Have Responded to the 737 Max Safety Crisis, Harvard Business Review, 2019.
- Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd., Harvard Business School case, 2018. With Shalene Gupta.

Mitchell B. Weiss
Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.
Research
- Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.
Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.
Research
- Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.
Executive in Residence

Dan O'Connor
Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.
Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.
Research Team

Paige Boehmcke
Paige Boehmcke is a Research Associate on the Managing the Future of Work Project. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.
Paige Boehmcke is a Research Associate on the Managing the Future of Work Project. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.

Ted Smalley Bowen

Ria Mazumdar

Bailey McAfee
Bailey McAfee is a Research Associate for the Managing the Future of Work project and the Institute for Strategy and Competitiveness. Her research focuses on labor market dynamics and the care economy. She graduated from the University of Michigan in 2016 with a bachelor’s degree in Statistics, and worked at Morningstar Inc. for two years before joining HBS in 2018.
Bailey McAfee is a Research Associate for the Managing the Future of Work project and the Institute for Strategy and Competitiveness. Her research focuses on labor market dynamics and the care economy. She graduated from the University of Michigan in 2016 with a bachelor’s degree in Statistics, and worked at Morningstar Inc. for two years before joining HBS in 2018.

Gorick Ng
Gorick Ng is a Research Associate in the Managing the Future of Work project. He joins the research team after working as a management consultant at The Boston Consulting Group and graduating from the HBS MBA program. His research focuses on talent management, skills and employability, and aligning higher education with labor market needs. He is currently writing a book on the unwritten rules and unspoken expectations of the workplace.
Research
- Talent Management and the Future of Work, Harvard Business School technical note, 2020. With William R. Kerr.
Gorick Ng is a Research Associate in the Managing the Future of Work project. He joins the research team after working as a management consultant at The Boston Consulting Group and graduating from the HBS MBA program. His research focuses on talent management, skills and employability, and aligning higher education with labor market needs. He is currently writing a book on the unwritten rules and unspoken expectations of the workplace.
Research
- Talent Management and the Future of Work, Harvard Business School technical note, 2020. With William R. Kerr.

Kendall Smith
Kendall Smith is a Research Associate with the Managing the Future of Work project. She joins the research team after graduating with her MBA from Dartmouth’s Tuck School of Business and working as a Human Capital consultant prior to her MBA. Her research focuses on individual and organizational factors related to economic mobility and the organizational behavior dynamics involved with the changing future of work.
Kendall Smith is a Research Associate with the Managing the Future of Work project. She joins the research team after graduating with her MBA from Dartmouth’s Tuck School of Business and working as a Human Capital consultant prior to her MBA. Her research focuses on individual and organizational factors related to economic mobility and the organizational behavior dynamics involved with the changing future of work.

Trang Mai
Trang joined the Managing the Future of Work Project and U.S. Competitiveness Project in January 2020. She joins the team with a varied administrative background in higher education, nonprofit, and healthcare. She received a bachelor’s degree from the University of Massachusetts, Boston in 2018.
Trang joined the Managing the Future of Work Project and U.S. Competitiveness Project in January 2020. She joins the team with a varied administrative background in higher education, nonprofit, and healthcare. She received a bachelor’s degree from the University of Massachusetts, Boston in 2018.