Faculty & Researchers
Faculty & Researchers
Project Co-Chairs

Joseph B. Fuller
Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.
Research
- The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage, Report, The Burning Glass Institute, 2022. With Christina Langer, Julia Nitschke, Layla O’Kane, Matthew Sigelman, and Bledi Taska.
- Building From the Bottom Up, Report, Harvard Business School, January 2022. With Manjari Raman.
- Hidden Workers: Untapped Talent, Report, Harvard Business School and Accenture, September 2021. With Manjari Raman, Eva Sage-Gavin, and Kristen Hines.
- The Future of Boston's Workforce: The path forward from COVID-19, White Paper, Harvard Project on Workforce and the Boston Foundation, July 2021. With Rachel Lipson and Dorsey Eden.
- Working to Learn: Despite a growing set of innovators, America struggles to connect education and career, White Paper, Harvard Project on Workforce, April 2021. With Rachel Lipson, Jorge Encinas, Tessa Forshaw, Alexis Gable, and J.B. Schramm.
- Building The On Demand Workforce, Report, Harvard Business School and BCG, November 2020. With Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- Does Attending a More Selective College Equal a Bigger Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School, 2019. With Manjari Raman, Judith Wallenstein, and Alice de Chalendar.
- Managing Talent Pipelines in the Future of Work, Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Report, Harvard Business School, 2019. With Manjari Raman.
- Dismissed by Degrees, Report, Harvard Business School, 2017.
- Room to Grow: Identifying New Frontiers for Apprenticeships, Report, Harvard Business School, 2017. With Matthew Sigelman.
- Bridge the Gap: Rebuilding America’s Middle Skills, Report, Harvard Business School, 2014.
Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. A 1981 graduate of the school, Joe was a founder, first employee and long-time CEO of the global consulting firm, Monitor Group, now Monitor-Deloitte. His research interests encompass multiple issues related to the future of work, including the skills gap, the growth of gig work and the care economy. He also studies the evolving role of CEOs.
Research
- The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage, Report, The Burning Glass Institute, 2022. With Christina Langer, Julia Nitschke, Layla O’Kane, Matthew Sigelman, and Bledi Taska.
- Building From the Bottom Up, Report, Harvard Business School, January 2022. With Manjari Raman.
- Hidden Workers: Untapped Talent, Report, Harvard Business School and Accenture, September 2021. With Manjari Raman, Eva Sage-Gavin, and Kristen Hines.
- The Future of Boston's Workforce: The path forward from COVID-19, White Paper, Harvard Project on Workforce and the Boston Foundation, July 2021. With Rachel Lipson and Dorsey Eden.
- Working to Learn: Despite a growing set of innovators, America struggles to connect education and career, White Paper, Harvard Project on Workforce, April 2021. With Rachel Lipson, Jorge Encinas, Tessa Forshaw, Alexis Gable, and J.B. Schramm.
- Building The On Demand Workforce, Report, Harvard Business School and BCG, November 2020. With Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- Does Attending a More Selective College Equal a Bigger Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School, 2019. With Manjari Raman, Judith Wallenstein, and Alice de Chalendar.
- Managing Talent Pipelines in the Future of Work, Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Report, Harvard Business School, 2019. With Manjari Raman.
- Dismissed by Degrees, Report, Harvard Business School, 2017.
- Room to Grow: Identifying New Frontiers for Apprenticeships, Report, Harvard Business School, 2017. With Matthew Sigelman.
- Bridge the Gap: Rebuilding America’s Middle Skills, Report, Harvard Business School, 2014.

William R. Kerr
William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is the Unit Head of Entrepreneurial Management, co-director of Harvard’s Managing the Future of Work initiative, and the faculty chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. Bill’s recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.
Research
- Use Purpose to Transform Your Workplace, Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull.
- Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World, Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor.
- Catalant’s Operating System for the Future of Work, Harvard Business School case, 2020. With Christopher T. Stanton.
- Unilever’s Response to the Future of Work, Harvard Business School case, 2020. With Emilie Billaud and Mette Fuglsang Hjortshoej.
- Autonomous Vehicles: The Rubber Hits the Road...but When?, Harvard Business School case, 2019. With Alilison Ciechanover, Jeff Huizinga, and James Palano.
- The Gift of Global Talent: How Migration Shapes Business, Economy & Society, Stanford Business Books, 2018.
- Vodafone: Managing Advanced Technologies and Artificial Intelligence, Harvard Business School case, 2018. With Emer Moloney.
- Transformation at ING (A): Agile, Transformation at ING (B): Innovation, and Transformation at ING (C): Culture, Harvard Business School cases, 2018. With Federica Gabrieli and Emer Moloney (A and B) and Alexis Brownell (C).
William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is the Unit Head of Entrepreneurial Management, co-director of Harvard’s Managing the Future of Work initiative, and the faculty chair of the Launching New Ventures executive education program. Bill is a recipient of the Ewing Marion Kauffman Foundation’s Prize Medal for Distinguished Research in Entrepreneurship and Harvard's Distinction in Teaching award. Bill’s recent book is The Gift of Global Talent: How Migration Shapes Business, Economy, & Society.
Research
- Use Purpose to Transform Your Workplace, Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull.
- Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World, Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor.
- Catalant’s Operating System for the Future of Work, Harvard Business School case, 2020. With Christopher T. Stanton.
- Unilever’s Response to the Future of Work, Harvard Business School case, 2020. With Emilie Billaud and Mette Fuglsang Hjortshoej.
- Autonomous Vehicles: The Rubber Hits the Road...but When?, Harvard Business School case, 2019. With Alilison Ciechanover, Jeff Huizinga, and James Palano.
- The Gift of Global Talent: How Migration Shapes Business, Economy & Society, Stanford Business Books, 2018.
- Vodafone: Managing Advanced Technologies and Artificial Intelligence, Harvard Business School case, 2018. With Emer Moloney.
- Transformation at ING (A): Agile, Transformation at ING (B): Innovation, and Transformation at ING (C): Culture, Harvard Business School cases, 2018. With Federica Gabrieli and Emer Moloney (A and B) and Alexis Brownell (C).
Program Director

Manjari Raman
Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.
Research
- Building From the Bottom Up, Report, Harvard Business School Project on Managing the Future of Work, January 2022. With Joseph Fuller.
- Hidden Workers: Untapped Talent, Report, Harvard Business School Project on Managing the Future of Work, September 2021. With Joseph B. Fuller, Eva Sage-Gavin, and Kristen Hines.
- Building The On Demand Workforce Report, Harvard Business School Project on Managing the Future of Work, November 2020. With Joseph B. Fuller, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- A Recovery Squandered, Report, Harvard Business School Project on U.S. Competitiveness, 2019. With Michael E. Porter, Jan W. Rivkin, Mihir A. Desai, Katherine M. Gehl, and William R. Kerr.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Report, Harvard Business School Project on Managing the Future of Work, 2019. With Joseph B. Fuller.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School Project on Managing the Future of Work, 2019. With Joseph B. Fuller, Judith Wallenstein, and Alice de Chalendar.
- Hot Chicken Takeover, Harvard Business School case, 2019. With William R. Kerr and Olivia Hull.
Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared prosperity, and cross-sector collaboration. She also serves as the Program Director and Senior Researcher for the U.S. Competitiveness Project, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. In that capacity, she supports the Young American Leaders Program and the HBS worldwide survey on U.S. competitiveness. Previously, she worked as a Senior Editor in Bain & Company’s global marketing team; and, prior to that, she was the Senior Vice President of Programs at the Initiative for a Competitive Inner City, a national not-for-profit focused on revitalizing America’s inner cities.
Research
- Building From the Bottom Up, Report, Harvard Business School Project on Managing the Future of Work, January 2022. With Joseph Fuller.
- Hidden Workers: Untapped Talent, Report, Harvard Business School Project on Managing the Future of Work, September 2021. With Joseph B. Fuller, Eva Sage-Gavin, and Kristen Hines.
- Building The On Demand Workforce Report, Harvard Business School Project on Managing the Future of Work, November 2020. With Joseph B. Fuller, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, and Sibley Lovett.
- A Recovery Squandered, Report, Harvard Business School Project on U.S. Competitiveness, 2019. With Michael E. Porter, Jan W. Rivkin, Mihir A. Desai, Katherine M. Gehl, and William R. Kerr.
- The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs, Report, Harvard Business School Project on Managing the Future of Work, 2019. With Joseph B. Fuller.
- Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace, Report, Harvard Business School Project on Managing the Future of Work, 2019. With Joseph B. Fuller, Judith Wallenstein, and Alice de Chalendar.
- Hot Chicken Takeover, Harvard Business School case, 2019. With William R. Kerr and Olivia Hull.
Affiliated Faculty

Lynda M. Applegate
Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.
Research
- Andonix: Launching New Ventures in Turbulent Times, Harvard Business School case, 2020. With Ankita Panda.
- The Predictive Index, Harvard Business School case, 2019. With James Weber.
- Endeavor in 2019: Leading Through Inflections, Harvard Business School case, 2019.
- The Grommet in 2018, Harvard Business School case, 2018. With Karen Gordon Mills and Lena Goldberg.
- Sundial Brands: Leading Through Transitions, Harvard Business School case, 2018. With Ashley Parker.
- Tesla in 2015, Harvard Business School case, 2018. With Olivia Hull and Sarah Mehta.
- Virtual Team Learning: Reflecting and Acting, Alone or With Others, Conference Presentation, 2007. With Deborah Soule.
Lynda M. Applegate is the Baker Foundation Professor at HBS and also serves as the Chair of the Advisory Committee for Harvard University’s Masters’ of Liberal Arts in Extension Studies degrees in finance and management. Lynda also continues to play a leading role in developing the HBS Executive Education Programs for entrepreneurs and business owners. In addition to serving as the head of the Entrepreneurial Management Unit, Lynda has held a variety of leadership positions at HBS, including serving as the Co-Chair of the MBA program, Chair of Field Based Learning and as a founding member of the HBS Technology Board.
Research
- Andonix: Launching New Ventures in Turbulent Times, Harvard Business School case, 2020. With Ankita Panda.
- The Predictive Index, Harvard Business School case, 2019. With James Weber.
- Endeavor in 2019: Leading Through Inflections, Harvard Business School case, 2019.
- The Grommet in 2018, Harvard Business School case, 2018. With Karen Gordon Mills and Lena Goldberg.
- Sundial Brands: Leading Through Transitions, Harvard Business School case, 2018. With Ashley Parker.
- Tesla in 2015, Harvard Business School case, 2018. With Olivia Hull and Sarah Mehta.
- Virtual Team Learning: Reflecting and Acting, Alone or With Others, Conference Presentation, 2007. With Deborah Soule.

Prithwiraj Choudhury
Prithwiraj (Raj) Choudhury is the Lumry Family Associate Professor at the Harvard Business School. His research is focused on studying the Future of Work, especially the changing Geography of Work. In particular, he studies the productivity effects of geographic mobility of workers, causes of geographic immobility and productivity effects of remote work practices such as ‘Work from anywhere’ and ‘All-remote’. His research has been published or is forthcoming in Management Science, Organization Science, Strategic Management Journal, among others.
Research
- Firm-Induced Migration Paths and Strategic Human-Capital Outcomes (pdf), Management Science (forthcoming). With Tarun Khanna and Victoria Sevcenko.
- Work-From-Anywhere: The Productivity Effects of Geographical Flexibility (pdf), Strategic Management Journal, 2021. With Cirrus Foroughi and Barbara Larson.
- Our Work-From-Anywhere Future, Harvard Business Review, 2020.
- Is It Time to Let Employees Work From Anywhere?, Harvard Business Review, 2019. With Barbara Z. Larson and Cirrus Foroughi.
- The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders (pdf), Strategic Management Journal, 2019. With Do Yoon Kim.
Prithwiraj (Raj) Choudhury is the Lumry Family Associate Professor at the Harvard Business School. His research is focused on studying the Future of Work, especially the changing Geography of Work. In particular, he studies the productivity effects of geographic mobility of workers, causes of geographic immobility and productivity effects of remote work practices such as ‘Work from anywhere’ and ‘All-remote’. His research has been published or is forthcoming in Management Science, Organization Science, Strategic Management Journal, among others.
Research
- Firm-Induced Migration Paths and Strategic Human-Capital Outcomes (pdf), Management Science (forthcoming). With Tarun Khanna and Victoria Sevcenko.
- Work-From-Anywhere: The Productivity Effects of Geographical Flexibility (pdf), Strategic Management Journal, 2021. With Cirrus Foroughi and Barbara Larson.
- Our Work-From-Anywhere Future, Harvard Business Review, 2020.
- Is It Time to Let Employees Work From Anywhere?, Harvard Business Review, 2019. With Barbara Z. Larson and Cirrus Foroughi.
- The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders (pdf), Strategic Management Journal, 2019. With Do Yoon Kim.

Shane Greenstein
Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of The Digital, Data and Design (D^3) Institute at Harvard. He teaches in the Technology, Operations and Management Unit. He is also the co-chair of The Digital, Data and Design (D^3) Institute at Harvard at Harvard and former co-director of the program on the economics of digitization at The National Bureau of Economic Research. Shane’s research encompasses a wide array of questions about computing, communication, and Internet markets.
Research
- AWS and Amazon SageMaker: The Commercialization of Machine Learning Services, Harvard Business School case, 2022. With Karim R. Lakhani and Kerry Herman.
- National Electric Vehicles Sweden (NEVS): Materializing a Vision, Harvard Business School case, 2022. With Elena Corsi.
- Threadless: The Renewal of an Online Community, Harvard Business School case, 2021. With Karim Lakhani and Christian Godwin.
- Digital Infrastructure, Economic Analysis and Infrastructure Investment chapter, University of Chicago Press, 2021.
- IBM Watson at MD Anderson Cancer Center, Harvard Business School case, 2020. With Mel Martin and Sarkis Agaian.
- How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network, Princeton University Press, 2015.
Shane Greenstein is the Martin Marshall Professor of Business Administration and co-chair of The Digital, Data and Design (D^3) Institute at Harvard. He teaches in the Technology, Operations and Management Unit. He is also the co-chair of The Digital, Data and Design (D^3) Institute at Harvard at Harvard and former co-director of the program on the economics of digitization at The National Bureau of Economic Research. Shane’s research encompasses a wide array of questions about computing, communication, and Internet markets.
Research
- AWS and Amazon SageMaker: The Commercialization of Machine Learning Services, Harvard Business School case, 2022. With Karim R. Lakhani and Kerry Herman.
- National Electric Vehicles Sweden (NEVS): Materializing a Vision, Harvard Business School case, 2022. With Elena Corsi.
- Threadless: The Renewal of an Online Community, Harvard Business School case, 2021. With Karim Lakhani and Christian Godwin.
- Digital Infrastructure, Economic Analysis and Infrastructure Investment chapter, University of Chicago Press, 2021.
- IBM Watson at MD Anderson Cancer Center, Harvard Business School case, 2020. With Mel Martin and Sarkis Agaian.
- How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network, Princeton University Press, 2015.

Nien-he Hsieh
Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.
Research- Culture at Google, Harvard Business Review case, 2020. With Amy Klopfenstein and Sarah Mehta.
- Handy: The Future of Work? (B), Harvard Business Review case, 2020. With Kieron Stopforth.
- Handy: The Future of Work? (A), Harvard Business Review case, 2019 (revised 2020). With Kieron Stopforth.
- Global Sourcing at Nike, Harvard Business Review case, 2019. With Michael W. Toffel and Olivia Hull.
- Responsibilities in the Supply Chain, Harvard Business School background note, 2019.
- Victorian Contributions to Political Economy and Business Ethics, Victorian Visionary: John Ruskin and the Realization of the Ideal chapter, 2019.
- The Ready-Made Garment Industry: A Bangladeshi Perspective (A), Harvard Business School case, 2017. With Saloni Chaturvedi.
- Work, Routledge Companion to Social and Political Philosophy, 2012.
- Justice in Production, Journal of Political Philosophy, 2008.
Nien-hê Hsieh is Professor of Business Administration and Joseph L. Rice, III Faculty Fellow in the General Management Unit. His research concerns ethical issues in business and the responsibilities of global business leaders. He joined the HBS faculty from The Wharton School of the University of Pennsylvania, where he was an associate professor of legal studies and business ethics and served as co-director of the Wharton Ethics Program.
Research- Culture at Google, Harvard Business Review case, 2020. With Amy Klopfenstein and Sarah Mehta.
- Handy: The Future of Work? (B), Harvard Business Review case, 2020. With Kieron Stopforth.
- Handy: The Future of Work? (A), Harvard Business Review case, 2019 (revised 2020). With Kieron Stopforth.
- Global Sourcing at Nike, Harvard Business Review case, 2019. With Michael W. Toffel and Olivia Hull.
- Responsibilities in the Supply Chain, Harvard Business School background note, 2019.
- Victorian Contributions to Political Economy and Business Ethics, Victorian Visionary: John Ruskin and the Realization of the Ideal chapter, 2019.
- The Ready-Made Garment Industry: A Bangladeshi Perspective (A), Harvard Business School case, 2017. With Saloni Chaturvedi.
- Work, Routledge Companion to Social and Political Philosophy, 2012.
- Justice in Production, Journal of Political Philosophy, 2008.

Karen G. Mills
Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.
Research
- Creating 'Smart' Policy to Promote Entrepreneurship and Innovation, University of Chicago Press, forthcoming, 2020.
- How Small Businesses Can Survive the Coronavirus Outbreak, Harvard Business School Working Knowledge, 2020.
- The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms, University of Chicago Press, forthcoming, 2020.
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Jan W. Rivkin.
- Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity, Palgrave Macmillan, 2019.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Jan W. Rivkin.
- The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services, Research Policy, 2017. With Mercedes Delgado
Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and was a member of the President’s National Economic Council. Mills is a venture capitalist and serves in leadership roles for several policy organizations, including as a Director of the National Bureau of Economic Research. She frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy.
Research
- Creating 'Smart' Policy to Promote Entrepreneurship and Innovation, University of Chicago Press, forthcoming, 2020.
- How Small Businesses Can Survive the Coronavirus Outbreak, Harvard Business School Working Knowledge, 2020.
- The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms, University of Chicago Press, forthcoming, 2020.
- Amazon's HQ2 (C): Choices, Harvard Business School Supplement, 2019. With Jan W. Rivkin.
- Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity, Palgrave Macmillan, 2019.
- Amazon’s HQ2 (A) and (B), Harvard Business School case, 2018. With Jan W. Rivkin.
- The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services, Research Policy, 2017. With Mercedes Delgado

Frank Nagle
Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them. His research falls into the broader categories of the future of work, the economics of IT, and digital transformation and considers how technology is weakening firm boundaries. His work frequently explores the domains of crowdsourcing, free digital goods, cybersecurity, and artificial intelligence. He worked in the cybersecurity field for nearly a decade before returning to academia.
Research
- Nexleaf Analytics: Saving the World Using the Internet of Things, Harvard Business School case, 2022.
- The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture, Academy of Management Annals, 2022. With Elizabeth J. Altman and Michael Tushman.
- Strengthening digital infrastructure: A policy agenda for free and open source software, Report, Brookings Institution, 2022.
- Census II of Free and Open Source Software – Application Libraries, Report, The Linux Foundation Core Infrastructure Initiative, 2022. With James Dana, Jennifer Hoffman, Steven Randazzo, and Yanuo Zhou.
- The Problem of Social Benefit, Stanford Social Innovation Review, 2021.
- The Case for AI Insurance, Harvard Business Review, 2020. With Ram Shankar Siva Kumar.
- Open Source Software and Firm Productivity, Management Science, 2019.
- Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, Organization Science, 2018.
Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them. His research falls into the broader categories of the future of work, the economics of IT, and digital transformation and considers how technology is weakening firm boundaries. His work frequently explores the domains of crowdsourcing, free digital goods, cybersecurity, and artificial intelligence. He worked in the cybersecurity field for nearly a decade before returning to academia.
Research
- Nexleaf Analytics: Saving the World Using the Internet of Things, Harvard Business School case, 2022.
- The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture, Academy of Management Annals, 2022. With Elizabeth J. Altman and Michael Tushman.
- Strengthening digital infrastructure: A policy agenda for free and open source software, Report, Brookings Institution, 2022.
- Census II of Free and Open Source Software – Application Libraries, Report, The Linux Foundation Core Infrastructure Initiative, 2022. With James Dana, Jennifer Hoffman, Steven Randazzo, and Yanuo Zhou.
- The Problem of Social Benefit, Stanford Social Innovation Review, 2021.
- The Case for AI Insurance, Harvard Business Review, 2020. With Ram Shankar Siva Kumar.
- Open Source Software and Firm Productivity, Management Science, 2019.
- Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, Organization Science, 2018.

Jan W. Rivkin
Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.
Research
- Connecting Students in Chattanooga (A), Harvard Business School case, 2022. With Manjari Raman.
- Building Cities’ Collaborative Muscle, Stanford Social Innovation, 2021. With Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Eva Flavia Martínez Orbegozo, and Santiago Pulido-Gomez.
- A Recovery Squandered: The State of U.S. Competitiveness (pdf), Report, Harvard Business School Project on U.S. Competitiveness, 2019. With Michael Porter, Mihir Desai, Katherine Gehl, William Kerr, and Manjari Raman.
- Amazon’s HQ2 (A), Harvard Business School case, 2018. With Karen Mills.
- Truly Human Leadership at Barry-Wehmiller, Harvard Business School teaching note, 2016. With Dylan Minor.
- A Wake-Up Call for Tomorrow’s Top 1 Percent: Rebuild America’s Middle Class, Fortune, 2015. With Michael Porter.
Jan Rivkin is a professor and the chair of the MBA Program at Harvard Business School. In the past, he has served as Senior Associate Dean for Research and head of the Strategy Unit. His research, course development, and teaching focus on two topics: business strategy and U.S. competitiveness.
Research
- Connecting Students in Chattanooga (A), Harvard Business School case, 2022. With Manjari Raman.
- Building Cities’ Collaborative Muscle, Stanford Social Innovation, 2021. With Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Eva Flavia Martínez Orbegozo, and Santiago Pulido-Gomez.
- A Recovery Squandered: The State of U.S. Competitiveness (pdf), Report, Harvard Business School Project on U.S. Competitiveness, 2019. With Michael Porter, Mihir Desai, Katherine Gehl, William Kerr, and Manjari Raman.
- Amazon’s HQ2 (A), Harvard Business School case, 2018. With Karen Mills.
- Truly Human Leadership at Barry-Wehmiller, Harvard Business School teaching note, 2016. With Dylan Minor.
- A Wake-Up Call for Tomorrow’s Top 1 Percent: Rebuild America’s Middle Class, Fortune, 2015. With Michael Porter.

Willy C. Shih
Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration at the Harvard Business School in Boston, Massachusetts. He is part of the Technology and Operations Management Unit, and he teaches in the MBA and Executive Education Programs. Willy’s expertise is in manufacturing, supply chains, and product development. Prior to coming to HBS in 2007, Willy spent 28 years in industry. He sits on the Advisory Committee for Supply Chain Competitiveness for the Secretary, U.S. Department of Commerce.
Research
- Friend-shoring strategies shouldn’t count China out… yet, Hinrich Foundation, 2022.
- Seven Things You Should Know to Understand the Supply Chain, The Wall Street Journal, 2022.
- In Uncertain Times, Big Companies Need to Take Care of Their Suppliers, Harvard Business Review, 2022.
- Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?, Harvard Business Review, 2022.
- From Just-In-Time To Just-In-Case: Is Excess and Obsolete Next?, Forbes, 2022.
- Everybody Now Wants Supply Chains to Be ‘Resilient.’ It Won’t Be Easy – Or Likely, The Wall Street Journal, 2021.
- The Challenge of Rebuilding U.S. Domestic Supply Chains, Harvard Business Review, 2021. With Robert S. Huckman and James Wyner.
- Global Supply Chains in a Post-Pandemic World, Harvard Business Review, 2020.
- Is It Time to Rethink Globalized Supply Chains?, MIT Sloan Management Review, 2020.
Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration at the Harvard Business School in Boston, Massachusetts. He is part of the Technology and Operations Management Unit, and he teaches in the MBA and Executive Education Programs. Willy’s expertise is in manufacturing, supply chains, and product development. Prior to coming to HBS in 2007, Willy spent 28 years in industry. He sits on the Advisory Committee for Supply Chain Competitiveness for the Secretary, U.S. Department of Commerce.
Research
- Friend-shoring strategies shouldn’t count China out… yet, Hinrich Foundation, 2022.
- Seven Things You Should Know to Understand the Supply Chain, The Wall Street Journal, 2022.
- In Uncertain Times, Big Companies Need to Take Care of Their Suppliers, Harvard Business Review, 2022.
- Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?, Harvard Business Review, 2022.
- From Just-In-Time To Just-In-Case: Is Excess and Obsolete Next?, Forbes, 2022.
- Everybody Now Wants Supply Chains to Be ‘Resilient.’ It Won’t Be Easy – Or Likely, The Wall Street Journal, 2021.
- The Challenge of Rebuilding U.S. Domestic Supply Chains, Harvard Business Review, 2021. With Robert S. Huckman and James Wyner.
- Global Supply Chains in a Post-Pandemic World, Harvard Business Review, 2020.
- Is It Time to Rethink Globalized Supply Chains?, MIT Sloan Management Review, 2020.

Christopher T. Stanton
Christopher Stanton is the Marvin Bower Associate Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton’s research provides insights into management practices that generate positive spillovers inside firms, while seeking to understand how technology is changing the ability to fragment work beyond traditional organizational boundaries. In addition to his position at HBS, Professor Stanton is a Faculty Research Fellow with The National Bureau of Economic Research, a Research Fellow with CESifo in Germany, and is affiliated with the Center for Economic Policy Research in the UK.
Research
- Employee Responses to Compensation Changes: Evidence from a Sales Firm (pdf), Management Science, 2021. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- The Gig Economy Beyond Local Services and Transportation (pdf), CESifo Forum, 2020. With Catherine Thomas.
- How Has COVID-19 Affected Health Insurance Offered by Small Businesses in the U.S.? Early Evidence from a Survey, NEJM Catalyst, 2020. With Leemore S. Dafny, Yin Wei Soon, and Zoë Cullen.
- The Impact of COVID-19 on Small Business Outcomes and Expectations (pdf), Proceedings of the National Academy of Sciences, 2020. With Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, and Michael Luca.
- Workplace Knowledge Flows (pdf), Quarterly Journal of Economics, 2020. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- Determinants of Small Business Reopening Decisions After COVID Restrictions Were Lifted (pdf), Harvard Business School Working Paper Series, 2020. With Dylan Balla-Elliott, Zoë B. Cullen, Edward L. Glaeser, and Michael Luca.
Christopher Stanton is the Marvin Bower Associate Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton’s research provides insights into management practices that generate positive spillovers inside firms, while seeking to understand how technology is changing the ability to fragment work beyond traditional organizational boundaries. In addition to his position at HBS, Professor Stanton is a Faculty Research Fellow with The National Bureau of Economic Research, a Research Fellow with CESifo in Germany, and is affiliated with the Center for Economic Policy Research in the UK.
Research
- Employee Responses to Compensation Changes: Evidence from a Sales Firm (pdf), Management Science, 2021. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- The Gig Economy Beyond Local Services and Transportation (pdf), CESifo Forum, 2020. With Catherine Thomas.
- How Has COVID-19 Affected Health Insurance Offered by Small Businesses in the U.S.? Early Evidence from a Survey, NEJM Catalyst, 2020. With Leemore S. Dafny, Yin Wei Soon, and Zoë Cullen.
- The Impact of COVID-19 on Small Business Outcomes and Expectations (pdf), Proceedings of the National Academy of Sciences, 2020. With Alexander Bartik, Marianne Bertrand, Zoë B. Cullen, Edward L. Glaeser, and Michael Luca.
- Workplace Knowledge Flows (pdf), Quarterly Journal of Economics, 2020. With Jason Sandvik, Richard Saouma, and Nathan Seegert.
- Determinants of Small Business Reopening Decisions After COVID Restrictions Were Lifted (pdf), Harvard Business School Working Paper Series, 2020. With Dylan Balla-Elliott, Zoë B. Cullen, Edward L. Glaeser, and Michael Luca.

Sandra J. Sucher
Sandra J. Sucher is a Professor of Management Practice at Harvard Business School and an internationally recognized trust researcher. The Power of Trust: How Companies Build It, Lose It, Regain It, is her third book. It is based on two decades of research on global companies’ best practices and in the gray areas of business—where responsibilities to investors, customers, employees, and society pull companies and their leaders in different directions. She is on the Edelman Trust Institute advisory board, collaborates with Deloitte on TrustIQ™ and with PwC on their Trust Leadership Institute.
Research
- CEOS Didn’t Make the Roe Decision. It’s Still Their Problem to Solve, Barron’s, 2022.
- The Power of Trust: How Companies Build It, Lose It, Regain It, PublicAffairs, 2021. With Shalene Gupta.
- How to Make Furloughs More Humane, Harvard Business Review, 2020. With Shalene Gupta.
- The Trust Crisis, Harvard Business Review, 2019. With Shalene Gupta.
- Leading With Trust, Harvard Business Review, 2019. With Shalene Gupta.
- The Elements of a Good Company Apology, Harvard Business Review, 2019. With Shalene Gupta.
- Layoffs That Don’t Break Your Company, Harvard Business Review, May 2018. With Shalene Gupta.
- Leadership Lessons of the Great Recession: Options for Economic Downturns, Harvard Business School Working Knowledge, 2015. With Susan J. Winterberg.
- The Quest for Better Layoffs, Harvard Business School Working Knowledge, 2015.
Sandra J. Sucher is a Professor of Management Practice at Harvard Business School and an internationally recognized trust researcher. The Power of Trust: How Companies Build It, Lose It, Regain It, is her third book. It is based on two decades of research on global companies’ best practices and in the gray areas of business—where responsibilities to investors, customers, employees, and society pull companies and their leaders in different directions. She is on the Edelman Trust Institute advisory board, collaborates with Deloitte on TrustIQ™ and with PwC on their Trust Leadership Institute.
Research
- CEOS Didn’t Make the Roe Decision. It’s Still Their Problem to Solve, Barron’s, 2022.
- The Power of Trust: How Companies Build It, Lose It, Regain It, PublicAffairs, 2021. With Shalene Gupta.
- How to Make Furloughs More Humane, Harvard Business Review, 2020. With Shalene Gupta.
- The Trust Crisis, Harvard Business Review, 2019. With Shalene Gupta.
- Leading With Trust, Harvard Business Review, 2019. With Shalene Gupta.
- The Elements of a Good Company Apology, Harvard Business Review, 2019. With Shalene Gupta.
- Layoffs That Don’t Break Your Company, Harvard Business Review, May 2018. With Shalene Gupta.
- Leadership Lessons of the Great Recession: Options for Economic Downturns, Harvard Business School Working Knowledge, 2015. With Susan J. Winterberg.
- The Quest for Better Layoffs, Harvard Business School Working Knowledge, 2015.

Mitchell B. Weiss
Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.
Research
- Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.
Mitchell Weiss is a Professor of Management Practice in the Entrepreneurial Management Unit. He created and teaches the school's course on Public Entrepreneurship—on public leaders and private entrepreneurs who invent a difference in the world. Prior to joining HBS in 2014, he was Chief of Staff to Boston Mayor Thomas Menino.
Research
- Shield AI, Harvard Business School case, 2018. With A.J. Steinlage.
Executive in Residence

Dan O'Connor
Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.
Daniel O'Connor is an Executive in Residence with the HBS Managing the Future of Work project. Prior to this, he served as a Harvard Advanced Leadership Initiative Fellow in 2017. Daniel O’Connor founded RetailNet Group, an advisory and insights firm for leading retailers and brands worldwide. Mr. O’Connor has been a thought leader in the retail industry, founding a syndicated research firm that he sold to WPP, and working in the CPG and retail group at Deloitte Touche.
Research Team

Ryan Barr
Ryan Barr is a research associate for the Project on Managing the Future of Work and the Project on U.S. Competitiveness, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. He graduated from the University of Southern California with a degree in International Relations. At USC, he was a Research Team Lead at the Security, Political, and Economy Lab (SPEC) where he conducted research in the intersection of international political economy and international security.
Ryan Barr is a research associate for the Project on Managing the Future of Work and the Project on U.S. Competitiveness, co-chaired by Professor Michael E. Porter and Professor Jan W. Rivkin. He graduated from the University of Southern California with a degree in International Relations. At USC, he was a Research Team Lead at the Security, Political, and Economy Lab (SPEC) where he conducted research in the intersection of international political economy and international security.

Paige Boehmcke
Paige Boehmcke is a Research Associate for the Project on Managing the Future of Work. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.
Paige Boehmcke is a Research Associate for the Project on Managing the Future of Work. Prior to joining the team, Paige worked as a Senior Program Manager at JFF, a national nonprofit driving change in the American workforce and education systems, where she was an Education Pioneers fellow. Paige earned her MBA from the MIT Sloan School of Management and her BS in materials engineering from Johns Hopkins University.

Ted Smalley Bowen

Madeleine Duchene
Madeleine Duchene is the Staff Assistant for the Project on Managing the Future of Work, the Project on U.S. Competitiveness, and the Young American Leaders Program. Her interests span conflict resolution practices, political and social polarization, and ethical issues in business. She holds degrees from Smith College, The Geneva Graduate Institute, and Trinity College Dublin.
Madeleine Duchene is the Staff Assistant for the Project on Managing the Future of Work, the Project on U.S. Competitiveness, and the Young American Leaders Program. Her interests span conflict resolution practices, political and social polarization, and ethical issues in business. She holds degrees from Smith College, The Geneva Graduate Institute, and Trinity College Dublin.

Asher Lasday
Asher Lasday is a Research Associate for the Project on Managing the Future of Work. He graduated from Williams College in 2022 with a degree in Political Science and a minor in French, and has experience in consulting and alternative investment. His interests include the international political economy, money in politics and the firm-state relationship, and the developmental state.
Asher Lasday is a Research Associate for the Project on Managing the Future of Work. He graduated from Williams College in 2022 with a degree in Political Science and a minor in French, and has experience in consulting and alternative investment. His interests include the international political economy, money in politics and the firm-state relationship, and the developmental state.
