Featured Reports
Beyond exit interviews: Knowing why workers quit makes for better job matches
- 20 NOV 2024 | MANAGING THE FUTURE OF WORK
Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis
of worker motivations, frustrations, and long-term goals, which can reduce costly
turnover and make career development a collaborative process. Harvard Business School
professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute,
explain how.
Thinking of employees as 'hiring' their jobs opens the way to a detailed analysis
of worker motivations, frustrations, and long-term goals, which can reduce costly
turnover and make career development a collaborative process. Harvard Business School
professor Ethan Bernstein and Michael Horn, cofounder of the Clayton Christensen Institute,
explain how.
The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap
By: Joseph B. Fuller & Manjari Raman
- Dec 2022
To close America’s chronic middle skills gap, U.S. employers have to partner much more actively than in the past with local community colleges. Due to waves of disruptive automation, the nature of middle skills jobs is evolving much faster than educators’ abilities to change curriculum.
Skills-Based Hiring
By: Matt Sigelman, Joseph Fuller, & Alex Martin
- 14 FEB 2024
Closing the gap between policy and practice requires revising internal processes to increase opportunities for non-degreed workers. This more equitable form of hiring boosts employee retention while expanding the talent pool.
The Gift of Global Talent: How Migration Shapes Business, Economy & Society
By: William R. Kerr
- 27 May 2020
The global race for talent is on, with countries and businesses competing for the best and brightest. William R. Kerr combines insights and lessons from business, government, and individual decision making to explore the data and ideas that should drive the next wave of immigration policy and business practice.
Research Topics
Unilever's Response to the Future of Work
By: William R. Kerr, Emilie Billaud, & Mette Fuglsang Hjortshoej
- 7 APR 2020 (Revised 28 OCT 2020)
In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever's Future of Work initiative aimed to accelerate the speed of change throughout the organization and prepare the workforce for a digitalized and highly automated era. Despite the success over the last three years, the program still faced significant challenges in its implementation: How should Unilever, one of the world's largest consumer goods companies, adapt and accelerate the speed of change throughout the organization? Was it even possible to lead a systematic, agile workforce transformation across several geographies with local context differences? How could Unilever prepare and upscale its workforce for the future?
Catalant's Operating System for the Future of Work
By: William R. Kerr, Christopher Stanton, James Palano, & Kendall Smith
- 24 Feb 2020 (Revised 24 AUG 2020)
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant's journey to becoming a software platform and talent marketplace provides context for students to explore new models of work and ways companies are mobilizing talent internal and external to their organization. This case urges students to contemplate how these considerations might shape the critical decisions business leaders will need to make about how to manage their organizations and use their resources to capitalize on their own vision for the future. This case also provides valuable lessons for technology entrepreneurship, introduces students to important gig economy concepts, and asks students to consider the unique challenges facing companies like Catalant that are selling a gig platform as part of their product or service.
Wellthy: The Economics of Caring
By: Joseph B. Fuller, & Brian Trelstad
- 28 FEB 2020 (Revised 30 JAN 2024)
In 2014, Lindsay Jurist-Rosner (MBA '09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a young professional providing care for her mother, Jurist-Rosner spotted an opportunity, given the long-term demographic trends in the United States. As she raised capital, built out a technology platform and recruited a team of care coordinators, Wellthy's growth remained slow until she piloted a B2B product with the Hearst Company. Jurist-Rosner wondered whether Wellthy should fully pivot from B2C to B2B, how fast she should ramp up the recruitment of care coordinators, and as she looked to raise another round of capital, whether she should position Wellthy as a B Corporation delivering social impact alongside commercial returns.
The Golden Triangle: Back in Business (A)
By: Joseph B. Fuller, William R. Kerr, Manjari Raman, & Donald Maruyama
- 08 FEB 2018
The Golden Triangle Region (GTR) is a three-county area in rural Mississippi that suffered a steep decline as manufacturing companies faced pressures from automation and overseas competition. Between the mid 1980s and late 1990s, several textile, toy, and tubing factories that accounted for a substantial share of local employment closed and forced GTR residents to make a difficult choice - leave their homes and communities behind for better employment opportunities elsewhere or stay and face a lower quality of life. GTR LINK, the local economic development agency, brought in a new leader in Joe Max Higgins, Jr in order to stem the flight of businesses from the region and offer locals the hope that they could stay and still enjoy a better tomorrow.
How the Best British Employers Find and Promote Their Staff
Re: Joseph Fuller
- 26 Nov 2024
- |
- Economist
Voices: To Truly Boost Our Workforce, Utah Must Embrace Work-Based Learning Pathways
Re: Joseph Fuller
- 23 Nov 2024
- |
- Salt Lake Tribune
Your Employees Are Also Caregivers. Here’s How to Support Them.
Re: Joseph Fuller & Manjari Raman
- 13 Nov 2024
- |
- Harvard Business Review