FAQ - Keep HBS Healthy - Harvard Business School

Dining

What steps is HBS taking to promote health and safety in its dining outlets?

HBS Operations and Restaurant Associates are currently practicing the following protocols to ensure the community’s health and safety:

Training: All associates and managers have been trained in the latest protocols for cleaning, protection, and food safety.
Cleaning: During service, all high-touch surfaces are cleaned and sanitized regularly, and each outlet receives thorough cleaning every night.
The Thrive mobile app is the way to go for quick, easy, contactless food and coffee orders. Avoid the Spangler rush and pick up at your convenience.
Grab-and-go options remain available at all campus dining outlets, and outdoor dining spaces are available throughout campus.

Is catering available?

Restaurant Associates catering is available for both indoor and outdoor events. Please visit the Operations website (login required) for the latest information on both HBS and self-catering options, including what locations can support campus catering.

Can I come to the dining outlets if I have COVID or am in quarantine for being a close contact?

Yes. Community members who are in self-quarantine are able to pick up grab and go food as long as they are masked. Those in HBS housing can arrange online ordering and delivery (housing@hbs.edu).

MBA Student Partners

What happens if I test positive but my student hasn’t yet?: If you test positive, you should assume your student is a close contact if they meet close contact criteria. Both of you should submit your exposure and symptoms via Crimson Clear and you will be contacted by HUHS. You should immediately isolate and create a list of other close contacts.
Are HBS partners considered Visitors or Guests when accessing campus?: Partners of our MBA and Doctoral students are considered full members of our HBS Community and are treated as students in terms of campus access. They are not considered visitors or guests. If they haven’t done so already, we also encourage students to register their partners with the MBA and Doctoral program office, even if at this moment the partner does not anticipate coming to the HBS campus. Please contact partners@hbs.edu with any additional questions.

Personal Health

I have a compromised immune system and cannot be near other individuals. What happens if I cannot or do to want to come to campus?: A range of options may be considered, depending on your specific situation, to support your health, safety, and well-being. MBA students should contact Student and Academic Services. Doctoral students should contact the Doctoral Programs Office. Staff should contact their manager or department head. Faculty should contact their Unit Head or program chair.
I’m experiencing COVID-19 symptoms, what should I do?: We ask that you use Crimson Clear to report when you are experiencing COVID symptoms, have a recent exposure to a positive case, or test positive outside of our program. When you do so, HUHS can follow up to provide you with health guidance.
Someone in my household is at risk and I do not want to come to campus. What should I do?: A range of options may be considered, depending on your specific situation. MBA students should contact Student and Academic Services. Doctoral students should contact the Doctoral Programs Office. Staff should contact their manager or department head. Faculty should contact their Unit Head or program chair.
How do I request a COVID-related accommodation?: To request a COVID-related accommodation, employees should contact disabilityresources@harvard.edu or your local HR department; students should contact your School’s local student disability coordinator.