About Us

Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a difference in the world.

Person sitting in front of three monitors displaying a classroom

Our Mission & Purpose

IT partners with our community to craft, deliver, and support pioneering technology solutions that help educate leaders who make a difference in the world.

Our Vision

IT is a nimble, innovative, and strategic partner, helping to distinguish HBS as the world‘s leader in business education.

Our Values

  • Creative

    We approach our work from new and inclusive perspectives, offering possibilities that challenge the status quo.
  • Accountable

    We own our decisions, our roles, our commitments, and the outcomes. We take pride in the work we do.
  • Customer-oriented

    Our priority is to delight our community through our ability to meet their needs.
  • Collaborative

    We can accomplish anything when we work together. We make sure the right people participate in the right conversations at the right time.
  • Friendly

    We approach our interactions with positivity and inclusion to create meaningful relationships with our colleagues and customers.
  • Transparent

    We engage in open and honest dialogue with one another, respecting each person’s need for information as the basis for the work we do.

Our Strategic Plan

The HBS IT three-year strategic plan (FY24–FY26) is organized around five strategic priorities, as well as the IT mission and vision, which together support the HBS mission to educate leaders who make a difference in the world. Underpinning our mission, vision, and priorities is a set of strategic initiatives that will help us ensure a cutting-edge digital and technology landscape.

Unleashing the Force of Inclusivity

HBS IT is dedicated to fostering a welcoming organizational culture where every staff member feels valued and empowered. Our aim is to cultivate a sense of belonging and connection within the team and the organization, allowing staff to perform at their best. Our efforts in the Diversity, Equity, and Inclusion (DEI) space are essential for maintaining a healthy work environment in IT.

To support this work, we formed the Justice, Equity, Diversity, and Inclusion (JEDI) Task Force to research, develop, and propose actions to create connection and inclusivity across HBS IT. HBS IT’s DEI work has included the formation of anti-racism discussions across IT, increased community engagement activities with a focus on learning more about one another, and an action plan to keep this work visible and active.