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Research

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  • 2023
  • Book

Deeply Responsible Business: A Global History of Values-Driven Leadership

By: Geoffrey Jones
Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should...
  • March 2023
  • Case

Walmart’s Live Better U

By: Boris Groysberg, Annelena Lobb and Kerry Herman
Walmart’s LBU program, which allowed its frontline employees and managers to attend college at Walmart’s expense, had expanded and changed over the course of five years. How could Walmart better develop the program for its associates and use it to meet the company’s...
  • March 2023
  • Teaching Material

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories....
  • March 2023
  • Case

Emory Healthcare on the Front Lines of the Nursing Workforce Crisis

By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
  • March 2023
  • Case

Interior Collab

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
After venture capital-funded online interior design agency Homepolish collapsed, its former freelance designers met to discuss next steps. The bitter experience led some of them to create a workers’ collaborative called Interior Collab. The founding members needed to...
  • March 2023
  • Case

Mirakl: Growing The Marketplace Economy

By: Antonio Moreno, Santiago Gallino and Emilie Billaud
Mirakl provided the technology and seller network required for companies like Macy's, Best Buy, Walmart, Siemens, or Carrefour to simply design, launch, and administer a marketplace that included products from third-party sellers. What began as a basic business idea in...
  • March 2023
  • Case

Doing Business in Kigali, Rwanda

By: Andy Zelleke, A. Zelleke, Leonard A. Schlesinger, Leonard A. Schlesinger, Pippa Tubman Armerding and Wale Lawal
This case examines the challenges and opportunities of doing business in Rwanda. It highlights Rwanda's economic transformation in the decades leading up to 2023 in the context of its history, culture, and politics. The case gives an overview of some of the main...
  • March 2023
  • Case

Woven Planet - Designing Software for the Car of the Future

By: Gary P. Pisano and Catherine Piner
  • March 2023
  • Teaching Material

Hikma Pharmaceuticals Governance Journey

By: Suraj Srinivasan and Jonah Goldberg
Teaching Note for HBS Case No. 318108. The case opens with Said Darwazah, chairman and CEO of Hikma Pharmaceuticals, the multinational generics company, anticipating the company’s 2017 AGM and reflecting on changes made over the previous year to address concerns...
  • March 2023
  • Teaching Material

Copper Nationalization in Chile

By: Jeremy Friedman
Teaching Note for HBS Case 722-016.
  • March 2023
  • Teaching Material

The Social Purpose of the Firm

By: Debora L. Spar and Julia Comeau
The Social Purpose of the Firm (SPF) is a short module designed to explore how, and under what circumstances, business leaders can harness the power of capitalism and markets to “make a difference in the world” – that is, to address a significant societal problem as a...
  • March 2023
  • Teaching Material

Into the Raging Sea: Final Voyage of the SS El Faro

By: Joseph B. Fuller and Mel Martin
  • 2023
  • Working Paper

Remote Work across Jobs, Companies, and Space

By: Stephen Hansen, Peter John Lambert, Nick Bloom, Steven J. Davis, Raffaella Sadun and Bledi Taska
The pandemic catalyzed an enduring shift to remote work. To measure and characterize this shift, we examine more than 250 million job vacancy postings across five English-speaking countries. Our measurements rely on a state-of-the-art language-processing framework that...
  • March 2023
  • Teaching Material

Northvolt: Building Batteries to Fight Climate Change

By: Debora L. Spar, Georgios Serafeim and Julia Comeau
  • March 2023
  • Teaching Material

Afrigen Biologics: Vaccines for the Global South

By: Debora L. Spar and Julia Comeau
  • 2023
  • Working Paper

Rule by Market: The Chinese State in Factor Markets

By: Meg Rithmire
Political economy on China and beyond generally has been premised on a trade-off between state and market power. In the context of China’s reforms, markets and market mechanisms were hypothesized to replace state power in allocating important economic resources. Yet,...
  • March 2023
  • Case

Paga: Building a Fintech Ecosystem in Nigeria

By: V. Kasturi Rangan and Namrata Arora
  • March 2023
  • Teaching Material

Ransomware at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical personnel...
  • March 2023
  • Teaching Material

ALDDN: Advancing Local Dairy Development in Nigeria

By: Meg Rithmire
Teaching Note for HBS No. 721-026.
  • 2023
  • Working Paper

Translating Information into Action: A Public Health Experiment in Bangladesh

By: Reshmaan Hussam, Kailash Pandey, Abu Shonchoy and Chikako Yamauchi
While models of technology adoption posit learning as the basis of behavior change, information campaigns in public health frequently fail to change behavior. We design an information campaign embedding hand-hygiene edutainment within popular dramas using mobile...
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