News & Highlights

  • MARCH 2018
  • EVENTS

The 4th Annual HBS Women Leadership Forum

Harvard Center Shanghai initiated the Annual Women Leadership Forum in 2015. In collaboration with HBS Gender Initiative, this year’s forum focused on the theme of “Changes through Expressions.” Colleen Ammerman, Director of the Gender Initiative, delivered opening remarks and introduced HBS’ engagement in gender issues in research and teaching programs. The forum brought approximately 100 Harvard alumni and practitioners from a range of industries together onsite to discuss how expressions could unleash energy and make a profound influence in the workplace and beyond. It was also live broadcasted and attracted over 100,000 netizens to watch online.
  • NOVEMBER 2017
  • EVENTS

HBS Case Teaching Open Class

On November 18th, Harvard Center Shanghai held another case teaching event as a part of their "HBS Case Teaching Open Class Series" that began in 2016. Senior Lecturer of Business Administration John Kim conducted the AltSchool case teaching for participants from education, innovation, investment and other sectors. By studying the case "AltSchool: School Reimagined", participants had the opportunity to explore how an education technology company can build new education technology tools and alter school structures and funding models to set the stage for a new model for the education sector.

New Research on the Region

  • September 2018
  • Case

Apple Pay and Mobile Payments in Australia (A)

By: Feng Zhu, Susan Athey and David Lane

In summer 2016, four of Australia’s top five banks petitioned regulators for permission to bargain collectively with Apple over the terms under which they would support its digital wallet, Apple Pay. They argued that doing so would force concessions from Apple that would improve market competitiveness, consumer choice, price transparency, and transaction security for all mobile payments in Australia. The banks stood to benefit as well. If they succeeded in their primary aim of opening the contactless payment functionality of Apple’s devices to their own digital wallets—something Apple had thus far refused in any market it had entered—the banks could retain customer relationships that Apple Pay threatened to usurp and limit Apple’s free-riding on the contactless payment infrastructure the banks had just spent several years building.

  • September 2018
  • Teaching Material

Apple Pay and Mobile Payments in Australia (B)

By: Feng Zhu, Susan Athey and David Lane

In summer 2016, four of Australia’s top five banks petitioned regulators for permission to bargain collectively with Apple over the terms under which they would support its digital wallet, Apple Pay. They argued that doing so would force concessions from Apple that would improve market competitiveness, consumer choice, price transparency, and transaction security for all mobile payments in Australia. The banks stood to benefit as well. If they succeeded in their primary aim of opening the contactless payment functionality of Apple’s devices to their own digital wallets—something Apple had thus far refused in any market it had entered—the banks could retain customer relationships that Apple Pay threatened to usurp and limit Apple’s free-riding on the contactless payment infrastructure the banks had just spent several years building. This case supplements the (A) case, 619-010.

  • June 2018
  • Case

John Chambers, Cisco and China: Upgrading a Golden Shield

By: Geoffrey Jones and Emily Grandjean

This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco in 1991 and became CEO in 1995. The company expanded rapidly thereafter, acquiring many firms and growing globally, including in China, where it virtually created the internet. The case explores how the firm facilitated surveillance and monitoring of the internet under the Golden Shield project launched in 2000, and in 2004 served as a key participant in the CN2 upgrade which greatly enhanced official capability to filter content online. The case ends in 2007 with Chambers announcing further capital expenditure in China, but facing growing criticism by US Congress and others for Cisco's human rights record. At the same time, Cisco faced a powerful domestic competitor in China, Huawei, which had grown rapidly by investing in innovation even as Cisco pursued a share buy-back campaign after experiencing a sharp fall in its share price following the end of the Dot Com bubble. The case provides a vehicle for exploring the ethical and human rights responsibilities of corporations in the technology sector, as well as the impact of the internet on democracy.

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Hong Kong Staff

Kitty Chow
Executive Secretary
Dawn Lau
Assistant Director
Connie Yeung
Office Manager

Shanghai Staff

Jingsheng Huang
Managing Director and Executive Director, Harvard Center Shanghai
Nancy Dai
Assistant Director for Research
Doria Dong
Program Coordinator
Tracy Qin
Administrative Coordinator
Jennifer Tang
Senior Program Coordinator
Vina Tang
Program Manager
Shu Lin
Researcher

Singapore Staff

Essie Alamsyah
Senior Researcher