News & Highlights

  • MARCH 2018
  • EVENTS

The 4th Annual HBS Women Leadership Forum

Harvard Center Shanghai initiated the Annual Women Leadership Forum in 2015. In collaboration with HBS Gender Initiative, this year’s forum focused on the theme of “Changes through Expressions.” Colleen Ammerman, Director of the Gender Initiative, delivered opening remarks and introduced HBS’ engagement in gender issues in research and teaching programs. The forum brought approximately 100 Harvard alumni and practitioners from a range of industries together onsite to discuss how expressions could unleash energy and make a profound influence in the workplace and beyond. It was also live broadcasted and attracted over 100,000 netizens to watch online.
  • NOVEMBER 2017
  • EVENTS

HBS Case Teaching Open Class

On November 18th, Harvard Center Shanghai held another case teaching event as a part of their "HBS Case Teaching Open Class Series" that began in 2016. Senior Lecturer of Business Administration John Kim conducted the AltSchool case teaching for participants from education, innovation, investment and other sectors. By studying the case "AltSchool: School Reimagined", participants had the opportunity to explore how an education technology company can build new education technology tools and alter school structures and funding models to set the stage for a new model for the education sector.

New Research on the Region

  • April 2018 (Revised April 2018)
  • Teaching Material

Haier: Incubating Entrepreneurs in a Chinese Giant

By: Rosabeth Moss Kanter and Jonathan Cohen

Zhang Ruimin's change management efforts as CEO of Haier Group attempted to encourage innovation and entrepreneurship in the digital Internet of Things age. His transformational initiatives involving micro-enterprises and platforms aimed to create an ecosystem that would help the Chinese company achieve zero distance between employees and users, making it fast, agile, and responsive. This Teaching Note helps instructors teach the Harvard Business School case, Haier: Incubating Entrepreneurs in a Chinese Giant, presenting analysis of the case and a teaching plan to guide classroom discussions.

  • March 2018
  • Teaching Material

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (B)

By: Feng Zhu, Weiru Chen and Shirley Sun

ZBJ.com (ZBJ), an online platform that connects knowledge workers to small and medium-sized enterprises, is China’s largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15 million by 2017. During the company’s 11-year history, ZBJ had launched ten transformation campaigns to overcome various challenges by changing its products, operations, and business model. For example, it encountered winner-takes-all competition, disintermediation (when service providers and clients took transactions off the platform to avoid the platform’s 20% commission fees), the rise of fake transactions, member management issues, and difficulties in delivering satisfactory services to large enterprises. Zhu must decide how to use the next campaign to address challenges that had emerged since the last campaign and how ZBJ should expand globally.

  • March 2018
  • Case

TrustSphere: Building a Market for Relationship Analytics

By: Boris Groysberg and Katherine Connolly Baden

Manish Goel was the CEO of TrustSphere, a seven-year-old company in the data analytics industry that focused squarely on relationship analytics, a space in which TrustSphere was pioneering a unique technology and solutions in the areas of sales, risk, and people analytics. Essentially, TrustSphere's technology allowed its customers to view the patterns of digital communication captured on the organization’s communication infrastructure among internal and external players. With this information, TrustSphere could help customers infer where relationships existed and the strength of those relationships, information that could be leveraged to address a number of business challenges and opportunities. Based in Singapore but operating globally, TrustSphere was trying to get its footing and establish its technology and solutions as a "must-have" for prospective customers, all the while trying to navigate the relatively unchartered waters of relationship analytics.

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