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Technology and Operations Management

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HBS Working Knowledge

No More General Tso's? A Threat to 'Knowledge Recombination'

re Prithwiraj Choudhury

Immigrants bring with them innovations from their homelands, knowledge that local inventors often build upon, says Prithwiraj Choudhury. Examples: turmeric medicine, double-entry bookkeeping, and Ame

Has Environmental Sustainability Lost its Relevance?

re Geoffrey G. Jones and Amy C. Edmondson

Companies have thought for decades about business-focused solutions to fix the deteriorating environment. But judging by continually rising waters and temperatures, we may need a rethink about what s

Trust and Disintermediation: Evidence from an Online Freelance Marketplace

re Feng Zhu

Intermediaries such as brokers, distributors, and agents all face a risk of disintermediation, when two sides circumvent the intermediary and thus avoid the intermediary’s fees. This study of a large