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Technology and Operations Management

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Seminar | Science-based Business Seminar
Maryaline Catillon , Harvard University
SBBI Seminar:Is good research worth it? The effect of research methods on research conclusions and diffusion

April 26, 2019 | 12:00pm - 1:30pm | Baker Library | Bloomberg Center 102 | Harvard community only
Organizer: Technology & Operations Management Unit
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Conference
Digital Initiative Discussion & Symposium (DIDS)
Invitation Only
May 2-3, 2019
Organizer: Technology & Operations Management Unit
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Seminar | Science-based Business Seminar
Stephanie Cheng, Harvard University
SBBI Seminar:: “Keeping Options Open? Factors Affecting Persistence in STEM Postdoctoral Positions”

May 3, 2019 | 12:00pm - 1:30pm | Baker Library | Bloomberg Center 102 | Harvard community only
Organizer: Technology & Operations Management Unit
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Conference
Consortium For Operational Excellence in Retailing (COER) 2019
May 7-8, 2019
Organizer: Technology & Operations Management Unit
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Seminar | Technology & Operations Management (TOM) Seminar
Christian Catalini, MIT Sloan School of Management
TOM Seminar: Christian Catalini
May 13, 2019 | 12:30pm - 2:00pm | Baker Library | Bloomberg Center 103 | Harvard Business School faculty and doctoral students only
Organizer: Technology & Operations Management Unit
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HBS Working Knowledge

Open Innovation Contestants Build AI-Based Cancer Tool

re Karim R. Lakhani

Radiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used to deliver an oncologist's skills for radiation therapy? Karim R.

Infographic: Can I Please Speak to an Actual Person?

re Ryan W. Buell

Customers still want the option to access human help in automated service—even if they don't use it, says research by Michelle A. Shell and Ryan W. Buell.

Learning or Playing? The Effect of Gamified Training on Performance

re Ryan W. Buell and Tatiana Sandino

Games-based training is widely used to engage and motivate employees to learn, but research about its effectiveness has been scant. This study at a large professional services firm adopting a gamifie