Technology & Operations Management
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- June 2022
- Case
Disrupting Defense at Anduril Industries
By: Rory McDonald, Timothy Buehn, Aditi Ghai and James Heffelfinger- June 2022
- Case
Disrupting Defense at Anduril Industries
By: Rory McDonald, Timothy Buehn, Aditi Ghai and James Heffelfinger -
- June 2022
- Article
The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb and the Accommodation Industry
By: Chiara Farronato and Andrey FradkinWe study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers—peer hosts and hotels—who provide differentiated products. We estimate this model using data from major U.S. cities and quantify the welfare effects of Airbnb on travelers, hosts, and hotels. The welfare gains are concentrated in locations (New York) and times (New Year's Eve) when hotels are capacity constrained. This occurs because peer hosts are responsive to market conditions, expand supply as hotels fill up, and keep hotel prices down as a result.
- June 2022
- Article
The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb and the Accommodation Industry
By: Chiara Farronato and Andrey FradkinWe study the effects of enabling peer supply through Airbnb in the accommodation industry. We present a model of competition between flexible and dedicated sellers—peer hosts and hotels—who provide differentiated products. We estimate this model using data from major U.S. cities and quantify the welfare effects of Airbnb on travelers, hosts, and...
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- June 2022
- Case
Worten Portugal: Becoming a Digital Marketplace
By: Antonio Moreno, Pedro Amorim and Tonia LabruyereWith Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace.
- June 2022
- Case
Worten Portugal: Becoming a Digital Marketplace
By: Antonio Moreno, Pedro Amorim and Tonia LabruyereWith Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace.
About the Unit
As the world of operations has changed, so have interests and priorities within the Unit. Historically, the TOM Unit focused on manufacturing and the development of physical products. Over the past several years, we have expanded our research, course development, and course offerings to encompass new issues in information technology, supply chains, and service industries.
The field of TOM is concerned with the design, management, and improvement of operating systems and processes. As we seek to understand the challenges confronting firms competing in today's demanding environment, the focus of our work has broadened to include the multiple activities comprising a firm's "operating core":
- the multi-function, multi-firm system that includes basic research, design, engineering, product and process development and production of goods and services within individual operating units;
- the networks of information and material flows that tie operating units together and the systems that support these networks;
- the distribution and delivery of goods and services to customers.
Recent Publications
Disrupting Defense at Anduril Industries
- June 2022 |
- Case |
- Faculty Research
The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb and the Accommodation Industry
- June 2022 |
- Article |
- American Economic Review
Worten Portugal: Becoming a Digital Marketplace
- June 2022 |
- Case |
- Faculty Research
Conservatism Gets Funded? A Field Experiment on the Role of Negative Information in Novel Project Evaluation
- June 2022 |
- Article |
- Management Science
AWS and Amazon SageMaker (C): The Commercialization of Machine Learning Services
- May 2022 |
- Supplement |
- Faculty Research
AWS and Amazon SageMaker (B): The Commercialization of Machine Learning Services
- May 2022 |
- Supplement |
- Faculty Research
AWS and Amazon SageMaker (A): The Commercialization of Machine Learning Services
- May 2022 |
- Case |
- Faculty Research
Are Experts Blinded by Feasibility?: Experimental Evidence from a NASA Robotics Challenge
- 2022 |
- Working Paper |
- Faculty Research
Harvard Business Publishing
Seminars & Conferences
There are no upcoming events.