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Technology and Operations Management

MBA Required Curriculum (1st Year)

Technology and Operations Management (TOM)

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services.

Topics encompass:

Process analysis
Cross-functional and cross-firm integration
Product development
Information technology
Technology and operations strategy

MBA Elective Curriculum (2nd Year)

Technology & Operations Management

Course Title	Faculty Name	Term	Quarter	Credits
Applied Business Analytics	Yael Grushka-Cockayne, Michael Parzen	Spring 2020	Q3Q4	3.0
Becoming a General Manager(also listed under General Management)	Amy Edmondson, Joseph Fuller	Spring 2020	Q3Q4	3.0
Building and Sustaining a Successful Enterprise	Chet Huber, Rory McDonald Allison Mnookin, Derek van Bever	Fall 2019 Spring 2020	Q1Q2 Q3Q4	3.0 3.0
Demystifying Family Businesses	Christina Wing	Fall 2019	Q1Q2	3.0
Digital Innovation and Transformation	Shane Greenstein Feng Zhu	Fall 2019 Spring 2020	Q1Q2 Q3Q4	3.0
Field Course: Lab to Market	Noubar Afeyan, Peter Barrett, Karim Lakhani	Fall 2019	Q1Q2	3.0
Field Course: Transforming Health Care Delivery	Robert Huckman, Ariel Stern	Fall 2019	Q1Q2	3.0
Immersive Field Course: Asia; China Belt & Road Initiative (also listed under Business, Government & the International Economy )	Meg Rithmire, Willy Shih	January 2020	J	3.0
Integrated Design: MS/MBA Year Two	Beth Altringer, Krzysztof Gajos, Alan MacCormack	Fall 2019	Q1Q2	3.0
Launch Lab/Thesis 1	Robert Howe, Alan MacCormack	January 2020	J	3.0
Leading Difference (also listed under Organizational Behavior and Negotiation, Organizations & Markets)	Frances Frei, Francesca Gino	Spring 2020	Q3Q4	3.0
Managing Service Operations	Ryan Buell	Fall 2019	Q1Q2	3.0
Supply Chain Management	Janice Hammond	Fall 2019	Q1Q2	3.0

Doctoral Programs

Faculty from the TOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website:

DBA in Technology and Operations Management

PhD in Organizational Behavior

DBA in Management

PhD in Health Policy Management

PhD in Business Economics

Executive Education

Managing Health Care Delivery
OCT 2019–MAY 2020 SESSION

Program for Leadership Development
DEC 2019–JUN 2020 SESSION

Risk Management for Corporate Leaders
08–13 DEC 2019

Authentic Leader Development
08–13 DEC 2019

General Management Program
JAN–APR 2020 SESSION

HBS Working Knowledge

The Economic Cost of Physician Burnout

re Joel Goh

Doctor burnout takes a toll on physicians and patient care, but there is another cost to be accounted for, says Joel Goh.

Solving the Riddle of How Companies Grow Over Time

re Gary P. Pisano

Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano.

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

re Amy C. Edmondson

Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems su