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Technology and Operations Management

MBA Required Curriculum (1st Year)

Technology and Operations Management (TOM)

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services.

Topics encompass:

Process analysis
Cross-functional and cross-firm integration
Product development
Information technology
Technology and operations strategy

MBA Elective Curriculum (2nd Year)

Technology & Operations Management

Course Title	Faculty Name	Term	Quarter	Credits
Becoming a General Manager (also listed under General Management)	Amy Edmondson, Joseph Fuller	Spring 2019	Q3Q4	3.0
Building and Sustaining a Successful Enterprise	Chet Huber, Stephen Kaufman, Rory McDonald, Derek van Bever Willy Shih	Fall 2018 Spring 2019	Q1Q2 Q3Q4	3.0 3.0
Digital Innovation and Transformation	Shane Greenstein	Spring 2019	Q3	1.5
Field Course: Lab to Market (formerly Commercializing Science)	Noubar Afeyan, Peter Barrett, Karim Lakhani, Eva Guinan	Spring 2019	Q3Q4	3.0
Field Course: Transforming Health Care Delivery	Robert Huckman, Ariel Stern	Fall 2018	Q1Q2	3.0
Managing Growth	Gary Pisano	Spring 2019	Q3	1.5
Managing Service Operations	Ryan Buell	Fall 2018	Q1Q2	3.0
Perspectives in Health Care Management	Robert Huckman and various faculty	Spring 2019	Q3Q4	3.0
Supply Chain Management	Janice Hammond	Fall 2018	Q1Q2	3.0

Doctoral Programs

Faculty from the TOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website:

DBA in Technology and Operations Management

PhD in Organizational Behavior

DBA in Management

PhD in Health Policy Management

PhD in Business Economics

Executive Education

PLD Module 5
24 MAR–05 APR 2019

Advanced Management Program
31 MAR–16 MAY 2019 SESSION

The Women's Leadership Forum
29 APR–03 MAY 2019

Program for Leadership Development
JUL 2019–JAN 2020 SESSION

Strategic Perspectives in Nonprofit Management
14–20 JUL 2019

HBS Working Knowledge

Advancing Computational Biology and Bioinformatics Research Through Open Innovation Competitions

re Karim R. Lakhani

Crowdsourcing is a way for many individuals to address a common problem. This paper describes the design and outcomes of three crowdsourcing contests focused on algorithms for 1) clustering antibody

The Ferrari Way

re Stefan H. Thomke

Secretive sports car maker Ferrari opens up to Professor Stefan Thomke about how it has achieved success—by bucking industry trends.

The Impacts of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

re Donald K. Ngwe, Kris Johnson Ferreira and Thales S. Teixeira

This paper challenges the logic that making it easier for consumers to search across a wide assortment of products is the best strategy for online retailers. Experiments show that adding extra search