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Technology and Operations Management

MBA Required Curriculum (1st Year)

Technology and Operations Management (TOM)

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services.

Topics encompass:

Process analysis
Cross-functional and cross-firm integration
Product development
Information technology
Technology and operations strategy

MBA Elective Curriculum (2nd Year)

Technology & Operations Management

Course Title	Faculty Name	Term	Quarter	Credits
Becoming a General Manager (also listed under General Management)	Amy Edmondson, Joseph Fuller	Spring 2019	Q3Q4	3.0
Building and Sustaining a Successful Enterprise	Chet Huber, Stephen Kaufman, Rory McDonald, Derek van Bever Willy Shih	Fall 2018 Spring 2019	Q1Q2 Q3Q4	3.0 3.0
Digital Innovation and Transformation	Shane Greenstein	Spring 2019	Q3	1.5
Field Course: Commercializing Science; Technology Strategy and Business Models for Science-Based Enterprises	Noubar Afeyan, Peter Barrett, Karim Lakhani	Spring 2019	Q3Q4	3.0
Field Course: Transforming Health Care Delivery	Robert Huckman, Ariel Stern	Fall 2018	Q1Q2	3.0
Managing Growth	Gary Pisano	Spring 2019	Q3	1.5
Managing Service Operations	Ryan Buell	Fall 2018	Q1Q2	3.0
Supply Chain Management	Janice Hammond	Fall 2018	Q1Q2	3.0

Doctoral Programs

Faculty from the TOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website:

DBA in Technology and Operations Management

PhD in Organizational Behavior

DBA in Management

PhD in Health Policy Management

PhD in Business Economics

Executive Education

General Management Program
01 AUG-16 NOV 2018

Advanced Management Program
09 SEP-25 OCT 2018

Authentic Leader Development
09-14 DEC 2018

General Management Program
14 JAN-26 APR 2019

Leading Product Innovation
21-25 JAN 2019

HBS Working Knowledge

How Would You Price One of the World's Great Watches?

re Stefan H. Thomke

For companies with lots of innovation stuffed in their products, getting the price right is a crucial decision. Stefan Thomke discusses how watchmaker A. Lange & Söhne puts a price on its 173-yea

A Simple Way for Restaurant Inspectors to Improve Food Safety

re Michael W. Toffel

Basic tweaks to the schedules of food safety inspectors could prevent millions of foodborne illnesses, according to new behavioral science research by Maria Ibáñez and Michael Toffel.

Digital Innovation with High Costs of Entry: Evidence from Software-Driven Medical Devices

re Ariel D. Stern

Although technology shifts often allow new entrants to edge into a market, established firms seem to be maintaining leadership in the medical devices industry, where software integration is increasin