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Technology and Operations Management

MBA Required Curriculum (1st Year)

Technology and Operations Management (TOM)

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services.

Topics encompass:

Process analysis
Cross-functional and cross-firm integration
Product development
Information technology
Technology and operations strategy

MBA Elective Curriculum (2nd Year)

Technology & Operations Management

Course Title	Faculty Name	Term	Quarter	Credits
Applied Business Analytics	Yael Grushka-Cockayne, Michael Parzen	Spring 2020	Q3Q4	3.0
Becoming a General Manager(also listed under General Management)	Amy Edmondson, Joseph Fuller	Spring 2020	Q3Q4	3.0
Building and Sustaining a Successful Enterprise	Chet Huber, Rory McDonald Allison Mnookin, Derek van Bever	Fall 2019 Spring 2020	Q1Q2 Q3Q4	3.0 3.0
Demystifying Family Businesses	Christina Wing	Fall 2019	Q1Q2	3.0
Digital Innovation and Transformation	Shane Greenstein Feng Zhu	Fall 2019 Spring 2020	Q1Q2 Q3Q4	3.0
Field Course: Lab to Market	Noubar Afeyan, Peter Barrett, Karim Lakhani	Fall 2019	Q1Q2	3.0
Field Course: Transforming Health Care Delivery	Robert Huckman, Ariel Stern	Fall 2019	Q1Q2	3.0
Immersive Field Course: Asia; China Belt & Road Initiative (also listed under Business, Government & the International Economy )	Meg Rithmire, Willy Shih	January 2020	J	3.0
Integrated Design: MS/MBA Year Two	Beth Altringer, Krzysztof Gajos, Alan MacCormack	Fall 2019	Q1Q2	3.0
Launch Lab/Thesis 1	Robert Howe, Alan MacCormack	January 2020	J	3.0
Leading Difference (also listed under Organizational Behavior and Negotiation, Organizations & Markets)	Frances Frei, Francesca Gino	Spring 2020	Q3Q4	3.0
Managing Service Operations	Ryan Buell	Fall 2019	Q1Q2	3.0
Supply Chain Management	Janice Hammond	Fall 2019	Q1Q2	3.0

Doctoral Programs

Faculty from the TOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website:

DBA in Technology and Operations Management

PhD in Organizational Behavior

DBA in Management

PhD in Health Policy Management

PhD in Business Economics

Executive Education

Authentic Leader Development
07–12 JUN 2020

Program for Leadership Development
07 JUL 2020–29 JAN 2021

Strategic Perspectives in Nonprofit Management
12–18 JUL 2020

PLD Module 5
12–24 JUL 2020

General Management Program
03 AUG–20 NOV 2020

HBS Working Knowledge

The New Rules for Remote Work: Pandemic Edition

re Lakshmi Ramarajan, Julia B. Austin, Prithwiraj Choudhury and Tsedal Neeley

Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future.

Readers Ask: I Need Tips for Working at Home

re Prithwiraj Choudhury

Working at home brings with it confusing new rules of conduct. Remote work expert Prithwiraj Choudhury answers questions from our readers.

The Effects of Hierarchy on Learning and Performance in Business Experimentation

re Stefan H. Thomke

Do senior managers help or hurt business experiments? Analyzing a dataset of more than 6,300 experiments on the A/B/n testing platform Optimizely, this study suggests that involving senior executives