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Human Behavior & Decision-Making

Human Behavior & Decision-Making

    • 2014
    • Book

    The Power of Noticing: What the Best Leaders See

    By: Max Bazerman

    This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their environment due to the human tendency to focus on a limited set of information. This work is still in its formative stages, and I welcome comments about how bounded awareness affects you and your organization and how you have created solutions to such problems.

    • 2014
    • Book

    The Power of Noticing: What the Best Leaders See

    By: Max Bazerman

    This book will examine the common failure to notice critical information due to bounded awareness. The book will document a decade of research showing that even successful people fail to notice the absence of critical and readily available information in their environment due to the human tendency to focus on a limited set of information. This...

    • 2014
    • Article

    Time, Money, and Morality

    By: F. Gino and C. Mogilner

    Money, a resource that absorbs much daily attention, seems to be present in much unethical behavior thereby suggesting that money itself may corrupt. This research examines a way to offset such potentially deleterious effects—by focusing on time, a resource that tends to receive less attention than money but is equally ubiquitous in our daily lives. Across four experiments, we examine whether shifting focus onto time can salvage individuals' ethicality. We found that implicitly activating the construct of time, rather than money, leads individuals to behave more ethically by cheating less. We further found that priming time reduces cheating by making people reflect on who they are. Implications for the use of time versus money primes in discouraging or promoting dishonesty are discussed.

    • 2014
    • Article

    Time, Money, and Morality

    By: F. Gino and C. Mogilner

    Money, a resource that absorbs much daily attention, seems to be present in much unethical behavior thereby suggesting that money itself may corrupt. This research examines a way to offset such potentially deleterious effects—by focusing on time, a resource that tends to receive less attention than money but is equally ubiquitous in our daily...

    • Article

    Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach

    By: Lakshmi Ramarajan

    Psychologists, sociologists, and philosophers have long recognized that people have multiple identities—based on attributes such as organizational membership, profession, gender, ethnicity, religion, nationality, and family role(s) and that these multiple identities shape people's actions in organizations. The current organizational literature on multiple identities, however, is sparse and scattered and has yet to fully capture this foundational idea. I review and organize the literature on multiple identities into five different theoretical perspectives: social psychological; microsociological; psychodynamic and developmental; critical; and intersectional. I then propose a way to take research on multiple identities forward using an intrapersonal identity network approach. Moving to an identity network approach offers two advantages: first, it enables scholars to consider more than two identities simultaneously, and second, it helps scholars examine relationships among identities in greater detail. This is important because preliminary evidence suggests that multiple identities shape important outcomes in organizations, such as individual stress and well-being, intergroup conflict, performance, and change. By providing a way to investigate patterns of relationships among multiple identities, the identity network approach can help scholars deepen their understanding of the consequences of multiple identities in organizations and spark novel research questions in the organizational literature.

    • Article

    Past, Present and Future Research on Multiple Identities: Toward an Intrapersonal Network Approach

    By: Lakshmi Ramarajan

    Psychologists, sociologists, and philosophers have long recognized that people have multiple identities—based on attributes such as organizational membership, profession, gender, ethnicity, religion, nationality, and family role(s) and that these multiple identities shape people's actions in organizations. The current organizational literature on...

    • March 2014
    • Article

    Cheating More for Less: Upward Social Comparisons Motivate the Poorly Compensated to Cheat

    By: Leslie K. John, George Loewenstein and Scott Rick

    Intuitively, people should cheat more when cheating is more lucrative, but we find that the effect of performance-based pay rates on dishonesty depends on how readily people can compare their pay rate to that of others. In Experiment 1, participants were paid 5 cents or 25 cents per self-reported point in a trivia task, and half were aware that they could have received the alternative pay rate. Lower pay rates increased cheating when the prospect of a higher pay rate was salient. Experiment 2 illustrates that this effect is driven by the ease with which poorly compensated participants can compare their pay to that of others who earn a higher pay rate. Our results suggest that low pay rates are, in and of themselves, unlikely to promote dishonesty. Instead, it is the salience of upward social comparisons that encourages the poorly compensated to cheat.

    • March 2014
    • Article

    Cheating More for Less: Upward Social Comparisons Motivate the Poorly Compensated to Cheat

    By: Leslie K. John, George Loewenstein and Scott Rick

    Intuitively, people should cheat more when cheating is more lucrative, but we find that the effect of performance-based pay rates on dishonesty depends on how readily people can compare their pay rate to that of others. In Experiment 1, participants were paid 5 cents or 25 cents per self-reported point in a trivia task, and half were aware that...

    • 2014
    • Article

    Investors Prefer Entrepreneurial Ventures Pitched by Attractive Men

    By: Alison Wood Brooks, Laura Huang, Sarah Kearney and Fiona Murray

    Entrepreneurship is a central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition and previous experience are regarded as the main criteria for investment decisions. Our research, however, documents other critical criteria that investors use to make these decisions: the gender and physical attractiveness of the entrepreneurs themselves. Across a field setting (three entrepreneurial pitch competitions in the United States) and two experiments, we identify a profound and consistent gender gap in entrepreneur persuasiveness. Investors prefer pitches presented by male entrepreneurs compared with pitches made by female entrepreneurs, even when the content of the pitch is the same. This effect is moderated by male physical attractiveness: attractive males were particularly persuasive, whereas physical attractiveness did not matter among female entrepreneurs.

    • 2014
    • Article

    Investors Prefer Entrepreneurial Ventures Pitched by Attractive Men

    By: Alison Wood Brooks, Laura Huang, Sarah Kearney and Fiona Murray

    Entrepreneurship is a central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition and previous experience are regarded as the main criteria for investment decisions. Our...

    • 2014
    • Chapter

    Appetite, Consumption, and Choice in the Human Brain

    By: Brian Knutson and Uma R. Karmarkar

    Although linked, researchers have long distinguished appetitive from consummatory phases of reward processing. Recent improvements in the spatial and temporal resolution of neuroimaging techniques have allowed researchers to separately visualize different stages of reward processing in humans. These techniques have revealed that evolutionarily conserved circuits related to affect generate distinguishable appetitive and consummatory signals, and that these signals can be used to predict choice and subsequent consumption. Review of the literature surprisingly suggests that appetitive rather than consummatory activity may best predict future choice and consumption. These findings imply that distinguishing appetite from consumption may improve predictions of future choice and illuminate neural components that support the process of decision making.

    • 2014
    • Chapter

    Appetite, Consumption, and Choice in the Human Brain

    By: Brian Knutson and Uma R. Karmarkar

    Although linked, researchers have long distinguished appetitive from consummatory phases of reward processing. Recent improvements in the spatial and temporal resolution of neuroimaging techniques have allowed researchers to separately visualize different stages of reward processing in humans. These techniques have revealed that evolutionarily...

Ever since their origins about three decades ago, the Behavioral Science areas of economics, ethics and managerial psychology have been rapidly evolving. In the 1980's and 1990's, early work by Max Bazerman in judgment and negotiation, Matthew Rabin in behavioral economics, and James Sebenius in negotiations was instrumental in shaping research on Human Behavior & Decision-Making. Today, our research focuses on individual and interactive judgment and decision making and explores the role of personal bias, cognition and learning, time, perception, ethics and morality, and emotion.

Recent Publications

Private Equity and COVID-19

By: Paul A. Gompers, Steven N. Kaplan and Vladimir Mukharlyamov
  • July 2022 |
  • Article |
  • Journal of Financial Intermediation
We survey more than 200 private equity (PE) managers from firms with $1.9 trillion of assets under management (AUM) about their portfolio performance, decisionmaking and activities during the Covid-19 pandemic. Given that PE managers have significant incentives to maximize value, their actions during the current pandemic should indicate what they perceive as being important for both the preservation and creation of value. PE managers believe that 40% of their portfolio companies are moderately negatively affected and 10% are very negatively affected by the pandemic. The private equity managers—both investment and operating partners— are actively engaged in the operations, governance, and financing in all of their current portfolio companies. These activities are more intensively pursued in those companies that have been more severely affected by the Covid-19 pandemic. As a result of the pandemic, they expect the performance of their existing funds to decline. They are more pessimistic about that decline than the VCs surveyed in Gompers et al. (2020b). Despite the pandemic, private equity managers are seeking new investments. Relative to the 2012 survey results reported in Gompers, Kaplan, and Mukharlyamov (2016): the PE investors place a greater weight on revenue growth for value creation; they give a larger equity stake to management teams; and, they also appear to target somewhat lower returns.
Keywords: COVID-19 Pandemic; Health Pandemics; Private Equity; Management; Investment Portfolio; Performance; Decision Making; Value Creation
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Gompers, Paul A., Steven N. Kaplan, and Vladimir Mukharlyamov. "Private Equity and COVID-19." Journal of Financial Intermediation 51 (July 2022).

The Developmental Origins and Behavioral Consequences of Attributions for Inequality

By: Antonya Marie Gonzalez, Lucia Macchia and Ashley V. Whillans
  • July 2022 |
  • Article |
  • Journal of Experimental Social Psychology
Attributions, or lay explanations for inequality, have been linked to inequality-relevant behavior. In adults and children, attributing inequality to an individual rather than contextual or structural causes is linked to greater support for economic inequality and less equitable giving. However, few studies have directly examined the relationship between parent and child attributions for inequality. Additionally, it remains unclear whether attributing inequality to individually controllable sources such as effort might lead children to allocate resources more inequitably than individually uncontrollable sources like innate ability. Across three studies (N = 698), we examine the developmental origins and behavioral consequences of inequality beliefs by exploring parent and children's (7–14 years old) attributions for unequal situations. In Study 1, parents, recruited through MTurk, preferred to explain inequality to their children by attributing disparities to effort rather than uncontrollable causes such as ability or luck. In Study 2, in a sample of affluent and mostly white families in Vancouver and Boston, parent attributions for inequality predicted children's attributions, such that children were more than two times as likely to attribute inequality to effort when their parents did. In Study 3, when a convenience sample of children from Washington state were brought to the laboratory and told that an inequality between two groups was due to effort, they were more likely to perpetuate the inequality by giving to the individual who already had more resources. This research documents a cycle of inequality perpetuation by demonstrating that parent attributions for inequality predict their children's attributions and that these attributions affect children's equitable giving. This work highlights the importance of examining the perceived controllability of inequality.
Keywords: Social Cognition; Inequality; Prosocial Behavior; Parent-child Transmission; Equality and Inequality; Cognition and Thinking; Attitudes; Behavior
Citation
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Gonzalez, Antonya Marie, Lucia Macchia, and Ashley V. Whillans. "The Developmental Origins and Behavioral Consequences of Attributions for Inequality." Journal of Experimental Social Psychology 101 (July 2022).

When Alterations Are Violations: Moral Outrage and Punishment in Response to (Even Minor) Alterations to Rituals

By: Daniel H. Stein, Juliana Schroeder, Nicholas M. Hobson, Francesca Gino and Michael I. Norton
  • July 2022 |
  • Article |
  • Journal of Personality and Social Psychology
From Catholics performing the sign of the cross since the 4th century to Americans reciting the Pledge of Allegiance since the 1890s, group rituals (i.e., predefined sequences of symbolic actions) have strikingly consistent features over time. Seven studies (N = 4,213) document the sacrosanct nature of rituals: Because group rituals symbolize sacred group values, even minor alterations to them provoke moral outrage and punishment. In Pilot Studies A and B, fraternity members who failed to complete initiation activities that were more ritualistic elicited relatively greater moral outrage and hazing from their fraternity brothers. Study 1 uses secular holiday rituals to explore the dimensions of ritual alteration— both physical and psychological—that elicit moral outrage. Study 2 suggests that altering a ritual elicits outrage even beyond the extent to which the ritual alteration is seen as violating descriptive and injunctive norms. In Study 3, group members who viewed male circumcision as more ritualistic (i.e., Jewish vs. Muslim participants) expressed greater moral outrage in response to a proposal to alter circumcision to make it safer. Study 4 uses the Pledge of Allegiance ritual to explore how the intentions of the person altering the ritual influence observers’ moral outrage and punishment. Finally, in Study 5, even minor alterations elicited comparable levels of moral outrage to major alterations of the Jewish Passover ritual. Across both religious and secular rituals, the more ingroup members believed that rituals symbolize sacred group values, the more they protected their rituals—by punishing those who violated them.
Keywords: Ritual; Morality; Groups; Norms; Commitment; Groups and Teams; Values and Beliefs; Change; Moral Sensibility; Behavior
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Stein, Daniel H., Juliana Schroeder, Nicholas M. Hobson, Francesca Gino, and Michael I. Norton. "When Alterations Are Violations: Moral Outrage and Punishment in Response to (Even Minor) Alterations to Rituals." Journal of Personality and Social Psychology 123, no. 1 (July 2022): 123–153.

Punishing Without Looking for Reputational Gain

By: Jillian J. Jordan and Nour S. Kteily
  • 2022 |
  • Working Paper |
  • Faculty Research
Critics of “outrage culture” allege that “virtue signaling” drives people to punish alleged wrongdoers without due consideration. But do people actually “punish without looking” for reputational gain? And if so, is this because unquestioning punishment looks particularly virtuous? We examined punishment without looking across three studies of Americans (total n = 7,952), in which “Actors” chose whether to sign real punitive petitions about politicized issues (“punishment”), after deciding whether to read articles opposing these petitions (“looking”). To manipulate reputation, we paired Actors with co-partisan “Evaluators”, varying whether Evaluators observed (i) nothing about Actors’ behavior, (ii) (only) whether Actors punished, or (iii) whether Actors punished and whether they looked. We found that Evaluators financially rewarded Actors who did (vs. did not) punish. And correspondingly, making punishment observable to Evaluators (i.e., moving from our first to second condition) drove Actors to punish more overall. Furthermore, because some of these individuals did not look, making punishment observable also increased rates of punishment without looking. Thus, reputation can encourage unquestioning punishment. But do punishers who eschew opposing perspectives look particularly virtuous? No: Evaluators preferentially rewarded Actors who punished with (vs. without) looking. And correspondingly, making looking observable (i.e., moving from our second to third condition) drove Actors to look more overall—and to punish without looking at comparable or diminished rates. We thus find that reputation fuels unthinking punishment, but simply as a byproduct of encouraging punishment in general. Indeed, rather than fueling reflexive decisions, spotlighting punishers’ decision-making processes can actually encourage reflection.
Keywords: Opposing Perspectives; Outrage Culture; Signaling; Ideology; Moralistic Punishment; Perspective; Behavior; Reputation; Decision Making
Citation
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Jordan, Jillian J., and Nour S. Kteily. "Punishing Without Looking for Reputational Gain." Harvard Business School Working Paper, No. 22-073, June 2022.

Can Goodr Fight Food Insecurity at Scale?

By: Daniel Isenberg and William R. Kerr
  • June 2022 |
  • Case |
  • Faculty Research
Jasmine Crowe founded Goodr to redirect food waste to people in need. Now a profitable enterprise, she’s searching for Series A funding and encountering pushback. Scaling and contract concerns are also at the forefront of her mind, but so are her values. Feeding hungry people is at the core of her mission, but potential backers tell her the company is better off without doing so. She thinks, too, about how her race may be holding her back from funding opportunities.
Keywords: Entrepreneurship; Investor Demand; Food; Corporate Social Responsibility and Impact; Values and Beliefs; Social Issues; Race; Opportunities; Contracts
Citation
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Isenberg, Daniel, and William R. Kerr. "Can Goodr Fight Food Insecurity at Scale?" Harvard Business School Case 822-143, June 2022.

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
  • May 2022 |
  • Case |
  • Faculty Research
Maestro pizza opened its first store in 2014 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of international pizza giants who had been operating in the country for nearly two decades. That was when Maestro found itself locked into a costly, seemingly relentless, multi-year marketing and pricing war with the market leader at the time; Domino’s pizza. This series of cases (from A to H) chronicles Maestro’s journey from inception up to 2020 and the various challenges it faced. This multi-part case study provides students with the opportunity to reflect at key inflection points for Al Omran and his team as a result of the competition with Domino’s and changing market conditions.
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
Citation
Educators
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Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza: Coming in Hot!" Harvard Business School Case 722-399, May 2022.

Are Experts Blinded by Feasibility?: Experimental Evidence from a NASA Robotics Challenge

By: Jacqueline N. Lane, Zoe Szajnfarber, Jason Crusan, Michael Menietti and Karim R. Lakhani
  • 2022 |
  • Working Paper |
  • Faculty Research
Resource allocation decisions play a dominant role in shaping a firm’s technological trajectory and competitive advantage. Recent work indicates that innovative firms and scientific institutions tend to exhibit an anti-novelty bias when evaluating new projects and ideas. In this paper, we focus on shedding light into this observed pattern by examining how evaluator expertise in the problem’s focal domain shapes the relationship between novelty and feasibility in evaluations of quality for technical solutions. To estimate relationships, we partnered with NASA and Freelancer.com, an online labor marketplace, to design an evaluation challenge, where we recruited 374 evaluators from inside and outside the technical domain to rate 101 solutions drawn from nine robotics challenges. This resulted in 3,869 evaluator-solution pairs, in which evaluators were randomly assigned to solutions to facilitate experimental comparisons. Our experimental findings, complemented with text analysis of the evaluators’ comments, indicate that domain experts exhibit a feasibility preference, focusing first on the feasibility of a solution as the primary indicator of its quality, while discounting riskier but more novel solutions. This results in a tradeoff in which highly feasible but less novel solutions are judged as being higher in quality, shedding light into why experts prefer more incremental ideas over more radical but untested ideas.
Keywords: Evaluations; Novelty; Feasibility; Field Experiment; Resource Allocation; Technological Innovation; Competitive Advantage; Decision Making
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Lane, Jacqueline N., Zoe Szajnfarber, Jason Crusan, Michael Menietti, and Karim R. Lakhani. "Are Experts Blinded by Feasibility? Experimental Evidence from a NASA Robotics Challenge." Harvard Business School Working Paper, No. 22-071, May 2022.

Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?

By: Lauren Cohen and Grace Headinger
  • May 2022 |
  • Case |
  • Faculty Research
Thomas de Dreux-Brézé, the Head of Strategy and Project Management at Rawbank Congo in the Democratic Republic of the Congo (DRC), was perplexed as he reviewed annual adoption rates for the bank’s launch of Illico Cash 2.0. As the bank’s mobile money app, Illico Cash literally promised “Fast Cash” for its users who also had a Rawbank account. Unlike most mobile money platforms on the African continent, Illico cash was backed by an established bank — not a technology or a telecommunications company. As he contemplated Rawbank’s next strategic move, the future of Illico Cash, and the bank’s future moves into digital payment systems in the DRC, he saw multiple challenges to Illico Cash’s adoption in several regions across the DRC. Seeing lower-than-anticipated usage rates, he wondered if local preferences for cash seemed just too powerful to overcome. Can the bank’s digital payments efforts overcome hurdles in local infrastructure, entrenched interests that favored cash, and currency instability? Would crafting a digital ecosystem be a worthwhile investment for Rawbank without a wholesale structural shift in beliefs?
Keywords: Fintech; Inflation; Deflation; Rural; Urban; Emerging Market; Mobile Technology; Finance; Money; Inflation and Deflation; Business Growth and Maturation; Decision Choices and Conditions; Demographics; Developing Countries and Economies; Corporate Entrepreneurship; Behavioral Finance; Currency; Banks and Banking; Commercial Banking; Financial Strategy; Rural Scope; Urban Scope; Innovation Strategy; Emerging Markets; Network Effects; Consumer Behavior; Mobile and Wireless Technology; Technology Adoption; Banking Industry; Financial Services Industry; Technology Industry; Congo, Democratic Republic of the
Citation
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Cohen, Lauren, and Grace Headinger. "Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?" Harvard Business School Case 222-084, May 2022.

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani
  • May 2022 |
  • Case |
  • Faculty Research
John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing factors that disproportionally affected people of color, such as credit score, income, and education. The company used sophisticated AI algorithms to analyze which roads were more prone to accidents and employed proprietary technology to track driving behavior. Moreover, the founders believed in providing a sense of community and in building a mission-driven brand that people loved, thereby altering the antagonist and distant relationship that existed between an insurance company and its customers. By the September 2021 Texas launch, the company had developed a waitlist of over 30,000 people. In March 2022, as the first policy term expired, the co-founders had to figure out which policyholders to renew and at what price to renew them. They also wondered if they could motivate drivers to become safer on the roads by investing in rewards and gamification. Going forward, by the end of 2022 Loop had plans to enter nine additional states with its revolutionary car insurance model, and contemplated removing several other pricing criteria that could be discriminatory, while incorporating metrics that might provide discounts to customers. Longer-term, the company needed to decide which strategic direction to pursue—whether to expand their fledgling company vertically by adding complementary insurance lines, like homeowners insurance, or expand horizontally to other financial services, like auto lending, that were plagued by structural biases against minorities. Given the recent lackluster performance of several high-profile insurtechs, Henry and Nadeau knew that, to achieve their goal of unseating the entrenched incumbents, they had to get these decisions right.
Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Insurance Industry; Financial Services Industry
Citation
Educators
Related
Ofek, Elie, and Alicia Dadlani. "LOOP: Driving Change in Auto Insurance Pricing." Harvard Business School Case 522-073, May 2022.

From GOP to NFT: Anthony Scaramucci and the Launch of Flatter NFT

By: Lauren Cohen, Richard Ryffel and Grace Headinger
  • May 2022 |
  • Case |
  • Faculty Research
Anthony Scaramucci, Managing Director of SkyBridge Capital, considered whether he should officially greenlight the launch of SkyBridge’s own NFT platform — Flatter NFT. He had led the investment firm to push first into Bitcoin and then Ethereum to make SkyBridge a central node in the crypto industry. He further believed SkyBridge could differentiate itself from OpenSea and other platforms by tying non-fungible tokens with fungible experiences. The technology behind the platform was solidly proven. However, in his head he weighed the tradeoff between launching a full platform versus other ways of investing in the space. With a potential announcement of the platform pending for the September 2021 SALT NYC conference, Scaramucci believed now was the time to make a decision. The NFT space swelled in users and value by the day. Should SkyBridge jump in or move on to another venture?
Keywords: Business Startup; Fintech; Technology; Cryptocurrency; Web3; Business Startups; Volatility; Decision Making; Entertainment; Entrepreneurship; Investment; Strategic Planning; Adoption; Competitive Advantage; Technology Adoption; Finance; Currency; Banking Industry; Financial Services Industry; Technology Industry; New York (city, NY)
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Cohen, Lauren, Richard Ryffel, and Grace Headinger. "From GOP to NFT: Anthony Scaramucci and the Launch of Flatter NFT." Harvard Business School Case 222-085, May 2022.
More Publications

Faculty

Max H. Bazerman
Teresa M. Amabile
Lynn S. Paine
Francesca Gino
Rosabeth M. Kanter
Michael I. Norton
Boris Groysberg
Robin J. Ely
Joshua D. Margolis
Kathleen L. McGinn
Linda A. Hill
V. Kasturi Rangan
→See All

HBS Working Knowlege

    • 22 Jun 2022

    Four Elements for Finding the Right Career Path

    Re: Timothy Butler
    • 27 Apr 2022

    Empower Your Employees to Make Better Decisions

    Re: Max H. Bazerman
    • 26 Apr 2022

    What Does Your Business Stand For? Why Building Trust Starts with Purpose

    Re: Ranjay Gulati
→More Articles

Harvard Business Publishing

    • March 2014
    • Article

    Why China Can't Innovate

    By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
    • May 2022
    • Case

    From GOP to NFT: Anthony Scaramucci and the Launch of Flatter NFT

    By: Lauren Cohen, Richard Ryffel and Grace Headinger
    • 2021
    • Book

    Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work

    By: Colleen Ammerman and Boris Groysberg
→More Harvard Business Publishing
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