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Work and Workplace
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent...
Rana Plaza: Workplace Safety In Bangladesh (A)
On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst...
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  • July 2021
  • Article

Structuring Local Environments to Avoid Diversity: Anxiety Drives Whites' Geographical and Institutional Self-Segregation Preferences
By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
The current research explores how local racial diversity affects Whites’ efforts to structure their local communities to avoid incidental intergroup contact. In two experimental studies (N=509; Studies 1a-b), we consider Whites’ choices to structure a fictional,...  View Details
Keywords: Segregration; Structural/institutional Racism; Organizational Exclusion; Diversity; Race; Organizations; Local Range; Prejudice and Bias
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  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations
By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and...  View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • April 2021
  • Case

Glass-Shattering Leaders: Ilene H. Lang
By: Boris Groysberg and Colleen Ammerman
Ilene Lang started her career in technology at a time when the tech sector was new and women had only recently entered the workplace in large numbers. Over the next thirty years, she built a career spanning large and small tech companies, leading global teams and...  View Details
Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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  • April–May 2021
  • Article

The Effect of Retaliation Costs on Employee Whistleblowing
By: Jonas Heese and Gerardo Pérez Cavazos
We use large increases in unemployment insurance (UI) benefits to study the effects of expected retaliation costs on employee whistleblowing. Increases in UI benefits reduce the costs that arise from a job loss, one of the costliest forms of retaliation. We find that...  View Details
Keywords: Employee Whistleblowing; Retaliation Costs; Labor Unemployment Insurance; Workplace Safety Inspections
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  • January 2021
  • Article

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
By: Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel, John Antonakis, Susan Ashford, Arnold B. Bakker, Peter Bamberger, Hari Bapuji, Devasheesh P. Bhave, Virginia K. Choi, Stephanie Creary, Evangelia Demerouti, Francis J. Flynn, Michele J. Gelfand, Lindred Greer, Gary Johns, Selin Kesebir, Peter G. Klein, Sun Young Lee, Hakan Ozcelik, Jennifer Louise Petriglieri, Nancy Rothbard, Cort W. Rudolph, Jason D. Shaw, Nina Sirola, Connie R. Wanberg, Ashley V. Whillans, Michael P. Wilmot and Mark van Vugt
The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work...  View Details
Keywords: COVID-19; Work; Work From Home (WFH); Pandemics; Health Pandemics; Employees; Working Conditions; Organizational Change and Adaptation
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  • 2021
  • Working Paper

Organizing in the Shadows of White Hegemony: Comparing How Black versus Asian Employees Collectively Contest Racial Marginalization in the Workplace
By: Lumumba Babushe Seegars
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  • Winter 2021
  • Editorial

The Start of Time Smart Leadership
By: Ashley Whillans
The author discusses the concept of “time poverty,” which she defines as “having too many things to do and not enough time to do them.” It is a problem because it undermines happiness and productivity and increases stress. For instance, in 2012, 50 percent of working...  View Details
Keywords: Time Poverty; Time And Wellbeing; Leadership; Employees; Time Management; Performance Productivity; Welfare
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  • November–December 2020
  • Article

Getting Serious About Diversity: Enough Already with the Business Case
By: Robin Ely and David A. Thomas
Leaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that diversifying the workforce automatically improves a company’s performance. This article critiques the popular...  View Details
Keywords: Diversity; Organizational Culture; Organizational Structure; Change; Trust
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  • Article

Returnable Reciprocity: Returnable Gifts Are More Effective than Unreturnable Gifts at Promoting Virtuous Behaviors
By: J.J. Zlatev and Rogers, T.
Increasing virtuous behaviors, such as initiating healthy habits, is an important goal for policymakers and social scientists. To promote compliance with requests to perform virtuous behaviors, we study “returnable reciprocity.” Whereas traditional reciprocity involves...  View Details
Keywords: Nudges; Reciprocity; Want-should Conflicts; Wellness; Health; Behavior; Change; Well-being
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  • 2020
  • Working Paper

Work Values Shape the Relationship Between Stress and (Un)Happiness
By: George Ward, Hanne Collins, Michael I. Norton and Ashley V. Whillans
While global wealth has risen over the past few decades, this has not translated into a less stressful life for most people. In fact, stress has risen for people worldwide. Across six studies— including large-scale survey data from over 150 countries—we show that the...  View Details
Keywords: Workplace; Work Culture; Stress; Employment; Values and Beliefs; Happiness
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  • Article

Conversational Receptiveness: Expressing Engagement with Opposing Views
By: M. Yeomans, J. Minson, H. Collins, H. Chen and F. Gino
We examine “conversational receptiveness”—the use of language to communicate one’s willingness to thoughtfully engage with opposing views. We develop an interpretable machine-learning algorithm to identify the linguistic profile of receptiveness (Studies 1A-B). We then...  View Details
Keywords: Receptiveness; Natural Language Processing; Disagreement; Interpersonal Communication; Relationships; Conflict Management
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  • August 2020 (Revised October 2020)
  • Teaching Note

To Prioritize Money or Time? The P-Mot Exercise (Instructor)
By: Ashley Whillans and Liz Goldenberg
Teaching Note for HBS Case No. 921-012. Working professionals are often in the predicament of needing to make a choice between activities that will grant them more money or more time. Indeed, in large-scale representative panels of working adults, most respondents...  View Details
Keywords: Time; Time As Money; Trade-offs; Money; Time Management; Decision Making
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  • August 2020 (Revised October 2020)
  • Exercise

To Prioritize Money or Time? The P-Mot Exercise (Student)
By: Ashley Whillans and Liz Goldenberg
Working professionals are often in the predicament of needing to make a choice between activities that will grant them more money or more time. Indeed, in large-scale representative panels of working adults, most respondents report feeling pressed for both time and...  View Details
Keywords: Time; Time-as Money; Money; Time Management; Decision Making
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  • August 2020
  • Article

Workplace Knowledge Flows
By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside...  View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
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  • July 2020
  • Case

The Second City: The Future of ‘Yes, and…’
By: Francesca Gino and Jeff Huizinga
Leaders from The Second City, the legendary Improv comedy company, reflect on its broad portfolio of activities through the lens of future opportunities and growth. In particular, they discuss ways in which Second City can further invest in its professional arm, Second...  View Details
Keywords: Workplace; Collaboration; Growth and Development; Opportunities; Communication; Organizational Culture
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  • April 23, 2020
  • Other Article

The Impact of Covid-19 on Psychological Safety in the Workplace (Interview)
By: Amy C. Edmondson
Keywords: Psychological Safety
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  • March 2020
  • Article

Explaining the Persistence of Gender Inequality: The Work-family Narrative as a Social Defense Against 24/7 Work Culture
By: Irene Padavic, Robin J. Ely and Erin M. Reid
It is widely accepted that the conflict between women’s family obligations and professional jobs’ long hours lies at the heart of their stalled advancement. Yet research suggests that this “work-family narrative” is incomplete: men also experience it and nevertheless...  View Details
Keywords: 24/7 Work Culture; Hegemonic Narrative; Social Defense; Work-family Conflict; Systems-psychodynamic Theory; Work-Life Balance; Personal Development and Career; Gender; Equality and Inequality; Organizational Culture
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  • March–April 2020
  • Article

What's Really Holding Women Back? It's Not What Most People Think
By: R. Ely and Irene Padavic
Ask people to explain why women remain so dramatically underrepresented in the senior ranks of most companies, and you will hear from the vast majority a lament that goes something like this: High-level jobs require extremely long hours, women's devotion to family...  View Details
Keywords: Overwork; Employment; Gender; Equality and Inequality; Work-Life Balance; Organizational Culture
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  • February 2020 (Revised March 2020)
  • Case

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (A)
By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal
The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe...  View Details
Keywords: Aluminum; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East
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  • February 2020
  • Supplement

Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (B)
By: Joseph B. Fuller, Gamze Yücaoğlu and Youssef Abdel Aal
The case opens in 2017 as Tim Murray, CEO of Aluminum Bahrain (Alba), the largest single-site aluminum smelter in the world outside China and a major contributor to the Bahraini economy, was contemplating the recovery options as the company was facing the most severe...  View Details
Keywords: Aluminum Industry; General Management; Cultural Change; Change Management; Crisis Management; Decision Making; Organizational Culture; Safety; Leadership; Emerging Markets; Bahrain; Middle East
Related

Are you looking for?

Work and Workplace
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent...
Rana Plaza: Workplace Safety In Bangladesh (A)
On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst...
→ Search All HBS Web