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- February 2023
- Article
Increasing the Demand for Workers with a Criminal Record
By: Zoë Cullen, Will Dobbie and Mitchell Hoffman
State and local policies increasingly restrict employers’ access to criminal records, but without
addressing the underlying reasons that employers may conduct criminal background checks.
Employers may thus still want to ask about a job applicant’s criminal record...
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Cullen, Zoë, Will Dobbie, and Mitchell Hoffman. "Increasing the Demand for Workers with a Criminal Record." Quarterly Journal of Economics 138, no. 1 (February 2023): 103–150.
- 2022
- Working Paper
Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard
By: Kala Viswanathan, Matthew S. Johnson and Michael W. Toffel
Problem definition: In light of the enormous disruptions and costs associated with occupational injuries, companies and buyers are increasingly looking to voluntary occupational health and safety standards to improve worker safety. Yet because these standards...
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Keywords:
Occupational Health;
Occupational Safety;
Program Evaluation;
Safety Performance;
Injuries;
OHSAS 18001;
ISO 45001;
Standards;
Safety;
Quality;
Operations;
Performance Evaluation;
Manufacturing Industry;
United States
Viswanathan, Kala, Matthew S. Johnson, and Michael W. Toffel. "Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard." Harvard Business School Working Paper, No. 22-042, December 2021. (Revised May 2023.)
- August 2021 (Revised April 2022)
- Case
Intenseye: Powering Workplace Health and Safety with AI
By: Michael W. Toffel and Youssef Abdel Aal
Intenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye’s...
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Keywords:
Privacy;
Product Development;
Operations;
Technological Innovation;
Value Creation;
Production;
Distribution;
Safety;
Risk and Uncertainty;
Technology Industry;
Manufacturing Industry;
Distribution Industry;
Turkey;
Middle East;
United States
Toffel, Michael W., and Youssef Abdel Aal. "Intenseye: Powering Workplace Health and Safety with AI." Harvard Business School Case 622-037, August 2021. (Revised April 2022.)
- 2023
- Working Paper
Coupling and Coupling Compromises: Supplier Factories’ Responses to Worker Activism
By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Activist pressure has prompted many companies to adopt formal corporate social responsibility (CSR) policies, but little is known about the influence of ongoing activism on companies’ implementation of these policies and the implications for other less-contested CSR...
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Keywords:
Monitoring;
Apparel Manufacturing;
Protests;
Activism;
Union;
Compensation;
Operations;
Supply Chain Management;
Quality;
Safety;
Social Issues;
Labor Unions;
Wages;
Compensation and Benefits;
Retail Industry;
Apparel and Accessories Industry;
China
Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling and Coupling Compromises: Supplier Factories’ Responses to Worker Activism." Harvard Business School Working Paper, No. 21-114, April 2021. (Revised May 2023.)
- March 2021 (Revised January 2023)
- Background Note
The Pandemic's Impact on the U.S. Food System
By: José B. Alvarez and Natalie Kindred
This note is intended not as a comprehensive account but as a starting point for discussion about the impact of the COVID-19 pandemic on the U.S. food system. Written in late 2020, the note describes, in part through the voices of industry leaders, how the pandemic...
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Keywords:
COVID-19 Pandemic;
Agribusiness;
Risk and Uncertainty;
Risk Management;
Leadership;
Change Management;
Safety;
Health;
Health Pandemics;
Disruption;
Adaptation;
Supply Chain;
Supply Chain Management;
Consumer Behavior;
Retail Industry;
Food and Beverage Industry;
Agriculture and Agribusiness Industry;
Transportation Industry;
United States
- Article
Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology
By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Kundu, Palak, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg, and Ann Raldow. "Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology." Joint Commission Journal on Quality and Patient Safety 47, no. 1 (January 2021): 15–22.
- April 1, 2020
- Article
A Detailed Plan for Getting Americans Back to Work
By: Amitabh Chandra, Mark Fishman and Douglas Melton
Given the different impact that the pandemic is having on individual communities across the country, the notion that all workers should be allowed to return to work on one date is unrealistic. Instead, individual states should make that determination. This article lays...
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Chandra, Amitabh, Mark Fishman, and Douglas Melton. "A Detailed Plan for Getting Americans Back to Work." Harvard Business Review Digital Articles (April 1, 2020).
- June 2019
- Supplement
Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics
By: Michael W. Toffel and Dan Levy
- June 2019
- Teaching Note
Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics
By: Michael W. Toffel and Dan Levy
Teaching Note for HBS No. 618-019.
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- June 2019
- Supplement
Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics
By: Michael W. Toffel and Dan Levy
- June 2019
- Supplement
Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics
By: Michael W. Toffel and Dan Levy
- June 2019
- Teaching Note
Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics
By: Michael W. Toffel and Dan Levy
Teaching Note for HBS No. 618-019.
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- April 2018 (Revised February 2019)
- Supplement
Improving Worker Safety in the Era of Machine Learning (B)
By: Michael W. Toffel, Dan Levy, Astrid Camille Pineda, Jose Ramon Morales Arilla and Matthew S. Johnson
Supplements the (A) case.
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Toffel, Michael W., Dan Levy, Astrid Camille Pineda, Jose Ramon Morales Arilla, and Matthew S. Johnson. "Improving Worker Safety in the Era of Machine Learning (B)." Harvard Business School Supplement 618-064, April 2018. (Revised February 2019.)
- October 2017 (Revised April 2018)
- Case
Improving Worker Safety in the Era of Machine Learning (A)
By: Michael W. Toffel, Dan Levy, Jose Ramon Morales Arilla and Matthew S. Johnson
Managers make predictions all the time: How fast will my markets grow? How much inventory do I need? How intensively should I monitor my suppliers? Which potential customers will be most responsive to a particular marketing campaign? Which job candidates should I...
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Keywords:
Machine Learning;
Policy Implementation;
Empirical Research;
Inspection;
Occupational Safety;
Occupational Health;
Regulation;
Analysis;
Forecasting and Prediction;
Policy;
Operations;
Supply Chain Management;
Safety;
Manufacturing Industry;
Construction Industry;
United States
Toffel, Michael W., Dan Levy, Jose Ramon Morales Arilla, and Matthew S. Johnson. "Improving Worker Safety in the Era of Machine Learning (A)." Harvard Business School Case 618-019, October 2017. (Revised April 2018.)
- September 2017 (Revised August 2018)
- Supplement
The Ready-Made Garment Industry: A Bangladeshi Perspective (D)
By: Nien-hê Hsieh and Saloni Chaturvedi
This supplements the (A) case by summarizing key developments in the Bangladesh ready-made garment industry after the fire at Tazreen Fashions factory, including formation of the Bangladesh Fire and Building Safety Accord (“Accord”) and the Alliance for Bangladesh...
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Keywords:
Apparel;
Bangladesh;
Corporate Responsibility;
Human Rights;
Supply Chains;
Labor;
Working Conditions;
Supply Chain;
Safety;
Rights;
Corporate Social Responsibility and Impact;
Apparel and Accessories Industry;
Bangladesh
Hsieh, Nien-hê, and Saloni Chaturvedi. "The Ready-Made Garment Industry: A Bangladeshi Perspective (D)." Harvard Business School Supplement 318-028, September 2017. (Revised August 2018.)
- December 2015 (Revised April 2019)
- Case
Chicken Republic
By: Jose Alvarez and Natalie Kindred
Deji Akinyanju, founder of Nigerian fast-food chain Chicken Republic, and Ayo Oduntan, founder of an integrated Nigerian poultry operation (Amo Byng Group), are among a growing cadre of skilled food-industry entrepreneurs for whom the opportunities to serve the...
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Keywords:
Poultry;
Chicken;
Value Chain;
Emerging Market;
Chicken Republic;
Amo Byng;
Doreo Partners;
Babban Gona;
Reform;
MINT;
QSR;
Quick Serve Restaurant;
Fast Food;
Corruption;
Growth;
Leadership;
Food;
Customer Value and Value Chain;
Supply Chain;
Infrastructure;
Animal-Based Agribusiness;
Entrepreneurship;
Emerging Markets;
Crime and Corruption;
Governance;
Growth and Development;
Agriculture and Agribusiness Industry;
Nigeria;
Africa
Alvarez, Jose, and Natalie Kindred. "Chicken Republic." Harvard Business School Case 516-052, December 2015. (Revised April 2019.)
- September 2013 (Revised June 2014)
- Supplement
Rana Plaza: Workplace Safety in Bangladesh (B)
By: John A. Quelch and Margaret L. Rodriguez
In the aftermath of the Rana Plaza building collapse, a group of international retailers and labor unions partnered to create a proposal for more stringent inspections and enforcement of safety standards in Bangladesh garment factories. The proposal was met by...
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Keywords:
Retail Trade;
Corporate Social Responsibility;
Apparel;
Bangladesh;
Worker Safety;
Government And Business;
International Business;
Apparel and Accessories Industry;
Bangladesh
Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza: Workplace Safety in Bangladesh (B)." Harvard Business School Supplement 514-035, September 2013. (Revised June 2014.)
- May 18, 2012
- Article
Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss
By: David I Levine, Michael W. Toffel and Matthew S. Johnson
Controversy surrounds occupational health and safety regulators, with some observers claiming that workplace regulations damage firms' competitiveness and destroy jobs and others arguing that they make workplaces safer at little cost to employers and employees. We...
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Keywords:
Regulation;
Occupational Safety;
Evaluation;
Regression;
Matching;
Difference In Differences;
Safety;
Health;
Working Conditions;
Governing Rules, Regulations, and Reforms;
Competitive Advantage;
Performance;
Manufacturing Industry;
California
Levine, David I., Michael W. Toffel, and Matthew S. Johnson. "Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss." Science 336, no. 6083 (May 18, 2012): 907–911. (Online supplement (appendix). Featured in an article by the head of US OSHA, and in U.S. News & World Report and many other news outlets. Basis of U.S. Congressional testimony on promoting safe workplaces.)
- November 2011
- Article
How Great Companies Think Differently
Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term...
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Keywords:
Decision Choices and Conditions;
Profit;
Leadership;
Corporate Social Responsibility and Impact;
Business and Shareholder Relations;
Behavior;
Social Issues;
Competitive Advantage
Kanter, Rosabeth Moss. "How Great Companies Think Differently." Harvard Business Review 89, no. 11 (November 2011).
- 2010
- Article
An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms
By: Robin J. Ely and Debra E. Meyerson
This case study of two offshore oil platforms illustrates how an organizational initiative designed to enhance safety and effectiveness created a culture that unintentionally released men from societal imperatives for "manly" behavior, prompting them to let go of...
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Keywords:
Safety;
Goals and Objectives;
Behavior;
Organizational Culture;
Performance Effectiveness;
Gender;
Emotions
Ely, Robin J., and Debra E. Meyerson. "An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms." Research in Organizational Behavior 30 (2010): 3–34.