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  • December 4, 2023
  • Article

Stop Assuming Introverts Aren't Passionate About Work
By: Kai Krautter, Anabel Büchner and Jon M. Jachimowicz
Society often assumes that the only way to be passionate is to act extroverted, but that is simply not true. In their new research, the authors found that regardless of their actual level of passion, extroverted employees are perceived as more passionate than...  View Details
Keywords: Passion; Personality; Extraversion; Scale Development; Personal Characteristics; Perception; Employees; Prejudice and Bias
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  • November 2023
  • Case

Aviva plc: Examining Net Zero
By: Peter Tufano, Brian Trelstad and Matteo Gasparini
The board of Aviva Plc, one of the world’s largest insurers, must review its climate risk exposures and evaluate next steps. Risk experts at the firm have conducted a robust set of analyses prepared for its regulator, the Bank of England, simulating how various climate...  View Details
Keywords: Strategy; Finance; Financial Services Industry; Insurance Industry; Europe; United Kingdom
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  • 2023
  • Working Paper

Coordinated R&D Programs and the Creation of New Industries
By: Daniel P. Gross and Maria P. Roche
Government R&D programs have a long history in supporting industry development, yet their impacts are often overlooked in strategy research. We examine how a large, coordinated, government-funded effort to develop radar in World War II spawned a new high-tech industry....  View Details
Keywords: Research and Development; Policy; Business and Government Relations; Technological Innovation; Collaborative Innovation and Invention
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  • 2023
  • Book

How the Harvard Business School Changed the Way We View Organizations
By: Jay W. Lorsch
The story of the field of organizational behavior (which overlaps considerably with the origin story of Harvard Business School) and how it created the “medical model” of systems thinking—anchored in the practices of listening, observing, testing, and only then...  View Details
Keywords: Organizational Behavior; Systems Thinking; Medical Model; Organizations; Behavior; System; History
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  • November–December 2023
  • Article

Storytelling That Drives Bold Change
By: Frances X. Frei and Anne Morriss
When tackling urgent organizational problems, leaders usually work hard to identify underlying causes, tap a wide range of knowledge, and experiment with solutions. But once they’ve mapped out a plan, there’s one more crucial step they must take: crafting a story so...  View Details
Keywords: Organizational Culture; Organizational Change and Adaptation; Problems and Challenges; Emotions; Communication Strategy
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  • October 2023
  • Teaching Note

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models
By: Tsedal Neeley and Tim Englehart
Teaching Note for HBS Case No. 422-085. Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that...  View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation
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  • October 2023
  • Case

Social Finance: Driving Accountability
By: Robin Greenwood, Richard S. Ruback and Robert Ialenti
Social Finance is a Boston-based nonprofit that works at the intersection of finance and policy. It raises, allocates, and manages capital to fund projects in the areas of education, early childhood development, criminal justice, and health. The case explores how...  View Details
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  • October 2023 (Revised October 2023)
  • Case

UnDosTres
By: Álvaro Rodríguez Arregui, Max Hancock and Amy Klopfenstein
Arpit Gupta, Naveen Sharma, and Vikram Deswal co-founded the mobile payment app UnDosTres in Mexico City in 2015. In the past, Gupta had worked at Paytm, an India-based payment app valued at over $1 billion. In Mexico, the co-founders hoped to recreate Paytm’s success....  View Details
Keywords: Technology Adoption; Advertising; Digital Platforms; Mexico; India
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  • October 20, 2023
  • Article

How ENGOs Can Support Corporate Climate Change Efforts
By: Michael W. Toffel
Nearly half of CEOs view climate change as affecting their companies now or within the coming decade, but there is also a wide gap between what CEOs say is progress on tackling climate change and what many of their investors believe are effective actions. Companies...  View Details
Keywords: Climate Change; Corporate Social Responsibility and Impact; Business and Shareholder Relations
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  • October 2023
  • Case

Nelson Mandela: Changing the World
By: Robert L. Simons and Shirley Sun
This case traces the rise of Nelson Mandela from his tribal home in South Africa to president of the country. Rejecting expectations that he would be a tribal leader, Mandela instead dedicates his life to fighting Apartheid. After peaceful approaches fail, he joins...  View Details
Keywords: Mission and Purpose; Values and Beliefs; Power and Influence; Personal Characteristics; Leadership Style; Success; South Africa
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  • October 3, 2023
  • Article

The Employer-Educator Partnership That Can Fill U.S. Jobs
By: Joseph Fuller and Manjari Raman
Middle-skills workers—those with less than a four-year college education but more than a high school diploma—make up more than 60% of U.S. workers over the age of 25. These workers are the life force that keeps America’s economic engine humming, but, increasingly, as...  View Details
Keywords: Jobs and Positions; Higher Education; Recruitment
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  • October 2023
  • Case

FARM Rio: Bringing a Brazilian Fashion Brand to the World
By: Isamar Troncoso and Jill Avery
FARM Rio, a twenty-six year old Brazilian fashion brand had recently put down roots in the U.S. The brand, known for its bold, colorful, nature-inspired tropical prints, was testing the waters in Europe to assess if and how the brand should further expand globally....  View Details
Keywords: Global Marketing; Go-to-market Strategy; Global Branding; Brand Positioning; Marketing; Brands and Branding; Marketing Strategy; Fashion Industry; Brazil; United States; Europe
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  • 2023
  • Working Paper

Bringing Science to Market: Knowledge Foundations and Performance
By: Justine Boudou and Maria Roche
Possessing unique knowledge is widely considered a critical source of competitive advantage. In this paper, we assess whether new ventures that exploit their founders’ technologically unique knowledge perform better on the exit market than those that do not (or only...  View Details
Keywords: Firm Performance; Knowledge Foundations; Exits; Academic Startups; Competitive Advantage; Value Creation; Research; Information Publishing; Business Startups; Entrepreneurship
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  • October 2023
  • Article

Laboratory Safety and Research Productivity
By: Alberto Galasso, Hong Luo and Brooklynn Zhu
Are laboratory safety practices a tax on scientific productivity? We examine this question by exploiting the substantial increase in safety regulations at the University of California following the shocking accidental death of a research assistant in 2008....  View Details
Keywords: Economics Of Science; Risk Perception; Safety Regulations; Governing Rules, Regulations, and Reforms; Working Conditions; Safety; Performance Productivity
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  • 2023
  • Book

Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems
By: Frances X. Frei and Anne Morriss
Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of...  View Details
Keywords: Leading Change; Performance Improvement; Problems and Challenges; Organizational Change and Adaptation; Organizational Culture
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  • September 2023
  • Case

Derek Aguirre
By: Leslie Perlow and Hannah Weisman
Derek Aguirre is the executive director of a nonprofit organization in Detroit, Michigan that uses the sport of squash as a vehicle to support young people in low-income urban areas. The case discusses his path to pursue meaningful work and his reflections on the...  View Details
Keywords: Personal Development and Career; Job Search; Happiness; Well-being; Work-Life Balance; Nonprofit Organizations; Social Enterprise; Business Startups; Sports; Education; Education Industry; Sports Industry; Service Industry; United States; Boston; Detroit
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  • September 2023
  • Teaching Note

Shad Process Flow Design Exercise: Kick-off Class
By: Willy C. Shih
The Shad Process Flow Design Exercise is a simulation designed to help students cement what they learn in the process fundamentals section of the RCTOM course by giving them the opportunity to translate classroom concepts into actual physical processes and experience...  View Details
Keywords: Production; Operations; Manufacturing Industry; United States
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  • September 2023
  • Case

Accelerating with Caution: Forecasting and Managing birddogs’ Growth
By: Mark Egan
As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. Their task at hand? To predict the demand for their product in the coming season, determine the appropriate investments in working...  View Details
Keywords: Working Capital; Forecasting and Prediction; Apparel and Accessories Industry
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  • September 2023
  • Technical Note

Work Arrangements in the Post-Pandemic World
By: Leslie A. Perlow and Salvatore J. Affinito
Whether you are choosing your job based on geographic location, work arrangements (i.e., fully in-person, hybrid, fully virtual), or other unrelated factors (e.g., career, family, partner, hobbies), in the post-pandemic world you will likely be surrounded by people...  View Details
Keywords: Hybrid Work; Remote Work; Working Conditions; Geographic Location
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  • September 2023
  • Supplement

Accelerating with Caution: Forecasting and Managing birddogs’ Growth (B)
By: Mark Egan
As 2017 was drawing to a close, birddogs’ founder and CEO, Peter Baldwin, was working with his CFO Jack Sullivan to prepare for 2018. Their task at hand? To predict the demand for their product in the coming season, determine the appropriate investments in working...  View Details
Keywords: Working Capital; Forecasting and Prediction; Apparel and Accessories Industry
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