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      • November 2022
      • Article

      The Psychosocial Value of Employment: Evidence from a Refugee Camp

      By: Reshmaan Hussam, Erin M. Kelley, Gregory Lane and Fatima Zahra
      Employment may be important to wellbeing for reasons beyond its role as an income source. This paper presents a causal estimate of the psychosocial value of employment in refugee camps in Bangladesh. We involve 745 individuals in a field experiment with three arms: a...  View Details
      Keywords: Psychosocial Wellbeing; Employment; Refugees; Well-being
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      Hussam, Reshmaan, Erin M. Kelley, Gregory Lane, and Fatima Zahra. "The Psychosocial Value of Employment: Evidence from a Refugee Camp." American Economic Review 112, no. 11 (November 2022): 3694–3724.
      • Article

      Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses

      By: Thomaz Teodorovicz, Andrew L. Kun, Raffaella Sadun and Orit Shaer
      Commuting has enormous impact on individuals, families, organizations, and society. Advances in vehicle automation may help workers employ the time spent commuting in productive work-tasks or wellbeing activities. To achieve this goal, however, we need to develop a...  View Details
      Keywords: In-vehicle User Interfaces; Time-use Study; Automated Vehicles; Knowledge Workers; Commuting
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      Teodorovicz, Thomaz, Andrew L. Kun, Raffaella Sadun, and Orit Shaer. "Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses." International Journal of Human-Computer Studies 162 (June 2022).
      • May 2021 (Revised May 2022)
      • Case

      Headspace vs. Calm: A Mindful Competition

      By: Ayelet Israeli and Anne Wilson
      By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated the space, jointly holding about 70% of the total market. Headspace had established itself as the approachable...  View Details
      Keywords: Marketing Communication; Integrated Strategy; Brand; Brand & Product Management; Brand Communication; Brand Differentiation; Brand Building; Brand Management; E-Commerce Strategy; Ecommerce; App; App Development; Applications; COVID; COVID-19; Pandemic; Pricing; Pricing Strategy; Subscription Model; Subscription; Partnerships; Strategic Partnerships; B2B Vs. B2C; B2B; Health & Wellness; Wellbeing; Digitization; Commoditization; Mobile App; Mobile App Industry; Mobile Healthcare; Mobile Marketing; Digital Brand; Digital Health; Consumer Health; Apps; Online Business; Online Competition; Online Community; Online Entertainment; Entertainment And Leisure; Meditation; Marketing; Marketing Communications; Brands and Branding; Price; Strategy; Competition; Competitive Strategy; Competitive Advantage; Partners and Partnerships; Health; Well-being; Mobile and Wireless Technology; Communication; Communication Strategy; Disruption; Consumer Behavior; Digital Marketing; E-commerce; Applications and Software; Health Industry; Technology Industry; Communications Industry; United States; North America; United Kingdom
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      Israeli, Ayelet, and Anne Wilson. "Headspace vs. Calm: A Mindful Competition." Harvard Business School Case 521-102, May 2021. (Revised May 2022.)
      • Editorial

      The Start of Time Smart Leadership

      By: Ashley Whillans
      The author discusses the concept of “time poverty,” which she defines as “having too many things to do and not enough time to do them.” It is a problem because it undermines happiness and productivity and increases stress. For instance, in 2012, 50 percent of working...  View Details
      Keywords: Time Poverty; Time And Wellbeing; Leadership; Employees; Time Management; Performance Productivity; Welfare
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      Whillans, Ashley. "The Start of Time Smart Leadership." Leader to Leader 99 (Winter 2021): 64–69.
      • 2020
      • Tool

      Time Smart: Tools for Reclaiming Your Time and Living a Happier Life

      By: Ashley V. Whillans
      There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less...  View Details
      Keywords: Time And Wellbeing; Time-as Money; Time Management; Happiness; Well-being
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      Whillans, Ashley V. Time Smart: Tools for Reclaiming Your Time and Living a Happier Life. Tool. Boston, MA: Harvard Business Review Press, 2020. Electronic.
      • December 2020 (Revised June 2021)
      • Case

      France Télécom (A): A Challenging Restructuring

      By: Cynthia A. Montgomery and Ashley V. Whillans
      These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."

      This case series follows the evolution of France...  View Details
      Keywords: Health & Wellness; Human Resource Management; Strategic Change; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Change; Restructuring; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Organizational Culture; Employees; Well-being; Telecommunications Industry; Europe; European Union
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      Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (A): A Challenging Restructuring." Harvard Business School Case 721-420, December 2020. (Revised June 2021.)
      • October 7, 2020
      • Editorial

      Time Confetti and the Broken Promise of Leisure

      By: Ashley Whillans
      It’s true: we have more time for leisure than we did fifty years ago. But leisure has never been less relaxing, mostly because of the disintermediating effects of our screens. Technology saves us time, but it also takes it away. This is known as the autonomy paradox....  View Details
      Keywords: Time And Wellbeing; Leisure; Time Management; Work-Life Balance; Well-being
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      Whillans, Ashley. "Time Confetti and the Broken Promise of Leisure." Behavioral Scientist (October 7, 2020).
      • October 2020 (Revised March 2022)
      • Case

      The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)

      By: Ashley V. Whillans and Shibeal O'Flaherty
      This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the...  View Details
      Keywords: Non-cash Compensation; Behavioral Science; Employees; Welfare; Compensation and Benefits; Well-being; United Kingdom
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      Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)." Harvard Business School Case 921-020, October 2020. (Revised March 2022.)
      • October 2020 (Revised March 2022)
      • Supplement

      The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)

      By: Ashley V. Whillans and Shibeal O'Flaherty
      This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the...  View Details
      Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
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      Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)." Harvard Business School Supplement 921-022, October 2020. (Revised March 2022.)
      • 2020
      • Book

      Time Smart: How to Reclaim Your Time and Live a Happier Life

      By: A.V. Whillans
      There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less...  View Details
      Keywords: Time; Time And Wellbeing; Time-as Money; Time Management; Happiness; Well-being
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      Whillans, A.V. Time Smart: How to Reclaim Your Time and Live a Happier Life. Boston, MA: Harvard Business Review Press, 2020.
      • 2020
      • Working Paper

      Scientific Production: An Exploration into Organization, Resource Allocation, and Funding

      By: Jerry Thursby, Marie Thursby, Karim R. Lakhani, Kyle R. Myers, Nina Cohodes, Sarah Bratt, Dennis Byrski, Hannah Cohoon and Maria Roche
      Production of scientific knowledge is core to civilizational advancement in economic and material wellbeing of societies. Despite its fundamental importance, however, a systematic effort to quantitatively study the factors underlying scientific production, particularly...  View Details
      Keywords: Funding; Science; Knowledge; Research; Information Management; Resource Allocation
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      Thursby, Jerry, Marie Thursby, Karim R. Lakhani, Kyle R. Myers, Nina Cohodes, Sarah Bratt, Dennis Byrski, Hannah Cohoon, and Maria Roche. "Scientific Production: An Exploration into Organization, Resource Allocation, and Funding." Working Paper, May 2020.
      • Article

      Time Use and Happiness of Millionaires: Evidence from the Netherlands

      By: Paul Smeets, A.V. Whillans, Rene Bekkers and Michael I. Norton
      How do the very wealthy spend their time, and how does time use relate to well-being? In two studies in the Netherlands, the affluent (N=863, N=690) and the general population (N=1232, N=306) spent time in surprisingly similar ways, such as by spending the same amount...  View Details
      Keywords: Time And Wellbeing; Millionaires; Social Class; Wealth; Happiness; Demographics; Netherlands
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      Smeets, Paul, A.V. Whillans, Rene Bekkers, and Michael I. Norton. "Time Use and Happiness of Millionaires: Evidence from the Netherlands." Social Psychological & Personality Science 11, no. 3 (April 2020): 295–307.
      • Article

      Prosocial Spending and Buying Time: Money as a Tool for Increasing Subjective Well-Being

      By: Elizabeth Dunn, A.V. Whillans, Michael I. Norton and Lara B. Aknin
      Researchers have long been interested in the relationship between income and happiness, but a newer wave of work suggests that how people use their money also matters. We discuss the three primary areas in which psychologists have explored the relationship...  View Details
      Keywords: Wellbeing; Money; Spending; Decision Making; Happiness; Well-being
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      Dunn, Elizabeth, A.V. Whillans, Michael I. Norton, and Lara B. Aknin. "Prosocial Spending and Buying Time: Money as a Tool for Increasing Subjective Well-Being." Advances in Experimental Social Psychology 61 (2020).
      • December 24, 2019
      • Article

      Why It's So Hard to Change People's Commuting Behavior

      By: Ariella S. Kristal and A.V. Whillans
      Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car...  View Details
      Keywords: Sustainability; Motivating People; Time And Wellbeing; Time Stress; Commuting; Behavior; Change; Motivation and Incentives
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      Kristal, Ariella S., and A.V. Whillans. "Why It's So Hard to Change People's Commuting Behavior." Harvard Business Review Digital Articles (December 24, 2019).
      • 2021
      • Working Paper

      Improving Customer Compatibility with Tradeoff Transparency

      By: Ryan W. Buell and MoonSoo Choi
      Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run...  View Details
      Keywords: Behavioral Operations; Operational Transparency; Customer Compatibility; Customer Behavior; Consumer Behavior; Decision Making; Operations; Strategy
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      Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Harvard Business School Working Paper, No. 20-013, July 2019. (Revised January 2021.)
      • January 31, 2019
      • Article

      The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility

      By: Mark R. Kramer
      Larry Fink, CEO of BlackRock, the world’s largest investor with $6 trillion under management, evoked heated controversy with his remarks last week that his company would change its hiring and potentially its compensation structure to advance diversity and ensure that...  View Details
      Keywords: Diversity; Corporate Social Responsibility and Impact; Mission and Purpose
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      Kramer, Mark R. "The Backlash to Larry Fink's Letter Shows How Far Business Has to Go on Social Responsibility." Harvard Business Review Digital Articles (January 31, 2019).
      • 2019
      • Chapter

      Employee Well-being, Productivity, and Firm Performance: Evidence and Case Studies

      By: Christian Krekel, George Ward, Jan-Emmanuel De Neve, and Council Members: J. Harter, A. Blankson, A. Clark, C. Cooper, J. Lim, P. Litchfield, J. Moss, M. I. Norton, A.V. Whillans and D. Cooperrider, and D. Mendelwicz
      The well-being of employees is a good in itself. But an important question frequently arises as to whether there are any objective benefits to making the subjective well-being of workers a priority. Clearly, implementing policies that promote worker well-being can be...  View Details
      Keywords: Wellbeing; Employees; Welfare; Happiness; Policy; Performance Productivity
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      Krekel, Christian, George Ward, Jan-Emmanuel De Neve, and Council Members: J. Harter, A. Blankson, A. Clark, C. Cooper, J. Lim, P. Litchfield, J. Moss, M. I. Norton, A.V. Whillans, and D. Cooperrider, and D. Mendelwicz. "Employee Well-being, Productivity, and Firm Performance: Evidence and Case Studies." Chap. 5 in Global Happiness and Wellbeing Policy Report, by Global Council for Happiness and Wellbeing, 72–94. New York: Sustainable Development Solutions Network, 2019.
      • 2018
      • Working Paper

      Good Credit and the Good Life: Credit Scores Predict Subjective Well-Being

      By: Joe J. Gladstone and Ashley V. Whillans
      Can money buy happiness? To examine this question, research in economics, psychology, and sociology has focused almost exclusively on examining the associations between income, spending or wealth and subjective well-being. Moving beyond this research, we provide the...  View Details
      Keywords: Well-being; Credit Scores; Consumer Finance; Emotions; Credit; Personal Finance; Welfare; Happiness
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      Gladstone, Joe J., and Ashley V. Whillans. "Good Credit and the Good Life: Credit Scores Predict Subjective Well-Being." Harvard Business School Working Paper, No. 18-112, June 2018.
      • April 2018
      • Teaching Note

      Happy UAE

      By: Joshua Schwartzstein
      Teaching Note for HBS No. 918-041.  View Details
      Keywords: UAE; Wellbeing; Wellness; Government Initiatives; Happiness; Welfare; Governance; Motivation and Incentives; United Arab Emirates
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      Schwartzstein, Joshua. "Happy UAE." Harvard Business School Teaching Note 918-042, April 2018.
      • 2018
      • Chapter

      Time, Money, and Subjective Wellbeing

      By: Cassie Mogilner, A.V. Whillans and Michael I. Norton
      Time and money are scarce and precious resources: people experience stress about having insufficient time and worry about having insufficient money. This chapter reviews research showing that the ways in which people spend their time and money, the tradeoffs that...  View Details
      Keywords: Money; Time Management; Happiness; Satisfaction
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      Mogilner, Cassie, A.V. Whillans, and Michael I. Norton. "Time, Money, and Subjective Wellbeing." In Handbook of Well-Being, edited by Ed Diener, Shigehiro Oishi, and Louis Tay. Noba Scholar Handbook Series. Salt Lake City: DEF Publishers, 2018. Electronic.
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