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Publications

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  • All HBS Web  (1,321)
    • Faculty Publications  (283)

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    • All HBS Web  (1,321)
      • Faculty Publications  (283)

      Values And Beliefs Remove Values And Beliefs →

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      Values & Beliefs: Articles, Research, & Case Studies on Values & Beliefs– HBS Working Knowledge
      Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
      Sacred versus Pseudo-sacred Values: How People Cope with Taboo Trade-Offs
      → Search All HBS Web
      • March 2021
      • Case

      Bill Wilson: Changing the World

      By: Robert L. Simons and Max Saffer
      This case describes the life choices of Bill Wilson, the founder of Alcoholics Anonymous. A young man with tremendous potential, Wilson hit rock bottom as a drunk. An epiphany, coupled with his personal drive, led him to build a worldwide organization that has helped...  View Details
      Keywords: Leadership Development; Nonprofit Organizations; Mission And Purpose; values And beliefs; Personal Characteristics; Leadership Style; Work-life Balance; Personal Development And Career
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      Simons, Robert L., and Max Saffer. "Bill Wilson: Changing the World." Harvard Business School Case 121-048, March 2021.
      • March 2021
      • Case

      Mary Kay Ash: Changing the World

      By: Robert Simons and Shirley Sun
      This case describes the rise of Mary Kay, the founder of the worldwide cosmetics company. As a young single mother, Mary Kay had to overcome many obstacles to start her business and guide it to success. Today, there are more than 3.5 million Mary Kay beauty consultants...  View Details
      Keywords: Business Start-ups; Entrepreneurship; values And beliefs; Business Startups; Work-life Balance; Success; Religion; Family Business; Personal Development And Career; Beauty And Cosmetics Industry
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      Simons, Robert, and Shirley Sun. "Mary Kay Ash: Changing the World." Harvard Business School Case 121-046, March 2021.
      • February 2021
      • Case

      Apple: Privacy vs. Safety (A)

      By: Henry McGee, Nien-hê Hsieh and Christian Godwin
      In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance...  View Details
      Keywords: Iphone; Encryption; Data Privacy; Safety; Corporate Social Responsibility And Impact; Mobile Technology; Civil Society Or Community; National Security; Leadership; Customers; Customer Focus And Relationships; Decision Making; Ethics; values And beliefs; Globalized Firms And Management; Government And Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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      McGee, Henry, Nien-hê Hsieh, and Christian Godwin. "Apple: Privacy vs. Safety (A)." Harvard Business School Case 321-004, February 2021.
      • February 2021
      • Supplement

      Apple: Privacy vs. Safety (B)

      By: Henry McGee, Nien-hê Hsieh and Christian Godwin
      In 2020, as the COVID-19 pandemic swept across the globe, Apple and Google partnered to develop a contract tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. While Apple/Google’s...  View Details
      Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus And Relationships; Decision Making; Ethics; values And beliefs; Globalized Firms And Management; Government And Politics; Health; Health Pandemics; Leadership; Markets; Safety; Social Issues; Technology; Telecommunications Industry; Technology Industry; Consumer Products Industry; Electronics Industry; Health Industry; United States; Europe
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      McGee, Henry, Nien-hê Hsieh, and Christian Godwin. "Apple: Privacy vs. Safety (B)." Harvard Business School Supplement 321-117, February 2021.
      • February 2021
      • Case

      Sarah Breedlove: Changing the World

      By: Robert L. Simons and Max Saffer
      This case describes the rise of Sarah Breedlove, who later called herself Madam C.J. Walker, from the cotton fields of Louisiana to the head of a successful, nationwide beauty company providing opportunity and hair care products to Black women. The case describes how...  View Details
      Keywords: Brands; Entrepreneurship; values And beliefs; Personal Characteristics; Success; Work-life Balance; Business Startups; Brands And Branding; Marketing; Personal Development And Career; Beauty And Cosmetics Industry
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      Simons, Robert L., and Max Saffer. "Sarah Breedlove: Changing the World." Harvard Business School Case 121-060, February 2021.
      • February 2021
      • Case

      The Tulsa Massacre and the Call for Reparations

      By: Mihir Desai, Ruth Page, Suzanne Antoniou and Leanne Fan
      How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government...  View Details
      Keywords: Costs And Consequences; Decisions; Judgment And Decision-making; Lawsuit; Leading Change; Conflict Resolution; Perspective Taking; Prejudice; Bias; Reparations; Decision Making; Decision Choices And Conditions; Cost Vs Benefits; Judgments; Race; Ethics; Fairness; Moral Sensibility; values And beliefs; Conflict Management; Governance; Corporate Accountability; Corporate Governance; Governing Rules, Regulations, And Reforms; Policy; Government And Politics; Government Legislation; History; Lawsuits And Litigation; Legal Liability; Mission And Purpose; Corporate Social Responsibility And Impact; Motivation And Incentives; Civil Society Or Community; Social Issues; Oklahoma; Tulsa; United States
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      Desai, Mihir, Ruth Page, Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Multimedia/Video Case 221-707, February 2021.
      • January 2021
      • Case

      Dwight D. Eisenhower: Changing the World

      By: Robert Simons and Shirley Sun
      This case describes the rise of Dwight (Ike) Eisenhower from a small town in Kansas to the pinnacle of power on the world stage. During his life, Eisenhower was leader of the Allied Forces in World War II, president of Columbia University, head of NATO, and president...  View Details
      Keywords: Leadership Development; Leadership; values And beliefs; Personal Characteristics; Leadership Style; Success; Work-life Balance; Power And Influence
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      Simons, Robert, and Shirley Sun. "Dwight D. Eisenhower: Changing the World." Harvard Business School Case 121-047, January 2021.
      • 2021
      • Working Paper

      False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight

      By: Jillian J. Jordan and Roseanna Sommers
      Moral engagement is a key feature of human nature: we hold moral values, condemn those who violate those values, and attempt to adhere to them ourselves. Yet moral engagement can make us appear hypocritical if we fail to behave morally. When does moral engagement risk...  View Details
      Keywords: Moral Engagement; Hypocrite; Dishonesty; Moral Values; Moral Sensibility; Behavior; values And beliefs
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      Jordan, Jillian J., and Roseanna Sommers. "False Signaling and Personal Moral Failings: Two Distinct Pathways to Hypocrisy with Unequal Moral Weight." Working Paper, January 2021.
      • January 2021
      • Supplement

      What Went Wrong with Boeing’s 737 Max? (B)

      By: William W. George and Amram Migdal
      Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight 610 as it took off from Jakarta, Indonesia, Boeing’s 737 Max jet, the model flown in both instances, was grounded by...  View Details
      Keywords: Ethics; values And beliefs; Governance; Corporate Accountability; Governance Controls; Governing Rules, Regulations, And Reforms; Leadership; Management; Business Or Company Management; Crisis Management; Risk Management; Organizations; Organizational Culture; Problems And Challenges; Risk And Uncertainty; Safety; Failure; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; North America; United States
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      George, William W., and Amram Migdal. "What Went Wrong with Boeing’s 737 Max? (B)." Harvard Business School Supplement 321-001, January 2021.
      • December 2020 (Revised February 2021)
      • Supplement

      The Tulsa Massacre and the Call for Reparations

      By: Mihir A. Desai and Suzanne Antoniou
      How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government...  View Details
      Keywords: Cost Vs Benefits; Decision Choices And Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; values And beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, And Reforms; Government Legislation; Government And Politics; Government Administration; Lawsuits And Litigation; Legal Liability; Leading Change; Mission And Purpose; Corporate Social Responsibility And Impact; Conflict And Resolution; Conflict Management; Loss; Motivation And Incentives; Perspective; Prejudice And Bias; Civil Society Or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
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      Desai, Mihir A., and Suzanne Antoniou. "The Tulsa Massacre and the Call for Reparations." Harvard Business School PowerPoint Supplement 221-064, December 2020. (Revised February 2021.)
      • December 2020 (Revised February 2021)
      • Teaching Note

      The Tulsa Massacre and the Call for Reparations

      By: Mihir A. Desai and Suzanne Antoniou
      How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government...  View Details
      Keywords: Cost Vs Benefits; Decision Choices And Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; values And beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, And Reforms; Government Legislation; Government And Politics; Government Administration; Lawsuits And Litigation; Legal Liability; Leading Change; Mission And Purpose; Corporate Social Responsibility And Impact; Conflict And Resolution; Conflict Management; Loss; Motivation And Incentives; Perspective; Prejudice And Bias; Civil Society Or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
      Citation
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      Desai, Mihir A., and Suzanne Antoniou. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Teaching Note 221-044, December 2020. (Revised February 2021.)
      • December 2020
      • Case

      Tokio Marine Group (A)

      By: David J. Collis and Akiko Kanno
      Tokio Marine, Japan's leading insurance company, has spent nearly two decades building a global footprint in different insurance businesses around the world. As the company becomes majority non-domestic it has to make a choice of what organisation structure to adopt to...  View Details
      Keywords: Organisational Design; Culture; values; Global Strategy; Organizational Structure; Organizational Culture; values And beliefs; Insurance Industry; Japan
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      Collis, David J., and Akiko Kanno. "Tokio Marine Group (A)." Harvard Business School Case 721-417, December 2020.
      • December 2020
      • Supplement

      Tokio Marine Group (B)

      By: David J. Collis and Akiko Kanno
      Updates the Tokio Marine A case by providing information on the organisation structure adopted by the Japanese insurance firm as it moved to integrate its global operations, along with changes in HR policies that sought to balance traditional Japanese practices with...  View Details
      Keywords: Organisational Design; Organization Structure; Culture; Global Strategy; Organizational Design; Organizational Structure; Organizational Culture; values And beliefs; Human Resources; Insurance Industry; Japan
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      Collis, David J., and Akiko Kanno. "Tokio Marine Group (B)." Harvard Business School Supplement 721-418, December 2020.
      • November 2020
      • Case

      The 1,000-Year Plan: Lee Kum Kee and Sustaining a Family Culture

      By: Lauren Cohen, Dawn H. Lau and Billy Chan
      The Lee family, whose Hong Kong-based Lee Kum Kee company has established itself as a legend within the Chinese and Asian sauce world, sets out to create a daring new vision of what family legacy means. With the family business having been established in 1888, and by...  View Details
      Keywords: Family Business; Mission And Purpose; values And beliefs; Business And Community Relations; Organizational Structure; Strategic Planning
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      Cohen, Lauren, Dawn H. Lau, and Billy Chan. "The 1,000-Year Plan: Lee Kum Kee and Sustaining a Family Culture." Harvard Business School Case 221-047, November 2020.
      • 2020
      • Working Paper

      Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation

      By: Benjami Lockwood, Afras Y. Sial and Matthew C. Weinzierl
      Economists typically check the robustness of their results by comparing them across plausible ranges of parameter values and model structures. A preferable approach to robustness—for the purposes of policymaking and evaluation—is to design policy that takes these...  View Details
      Keywords: Optimal Taxation; Robust Optimization; Taxation; Income; Policy; Design
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      Lockwood, Benjami, Afras Y. Sial, and Matthew C. Weinzierl. "Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation." NBER Working Paper Series, No. 28098, November 2020.
      • October 2020 (Revised February 2021)
      • Case

      The Tulsa Massacre and the Call for Reparations

      By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan
      How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government...  View Details
      Keywords: Cost Vs Benefits; Decision Choices And Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; values And beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, And Reforms; Government Legislation; Government And Politics; Government Administration; Lawsuits And Litigation; Legal Liability; Leading Change; Mission And Purpose; Corporate Social Responsibility And Impact; Conflict And Resolution; Conflict Management; Loss; Motivation And Incentives; Perspective; Prejudice And Bias; Civil Society Or Community; Social Issues; Tulsa; Oklahoma; United States
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      Desai, Mihir A., Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Case 221-039, October 2020. (Revised February 2021.)
      • 2020
      • Working Paper

      Work Values Shape the Relationship Between Stress and (Un)Happiness

      By: George Ward, Hanne Collins, Michael I. Norton and Ashley V. Whillans
      While global wealth has risen over the past few decades, this has not translated into a less stressful life for most people. In fact, stress has risen for people worldwide. Across six studies— including large-scale survey data from over 150 countries—we show that the...  View Details
      Keywords: Workplace; Work Culture; Stress; Employment; values And beliefs; Happiness
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      Ward, George, Hanne Collins, Michael I. Norton, and Ashley V. Whillans. "Work Values Shape the Relationship Between Stress and (Un)Happiness." Harvard Business School Working Paper, No. 21-044, September 2020.
      • September 2020
      • Case

      &pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

      By: Francesca Gino and Jeffrey Huizinga
      &Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees. ...  View Details
      Keywords: Agility; Crisis; Culture; values; Health Pandemics; Crisis Management; Leadership; Organizational Culture; values And beliefs
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      Gino, Francesca, and Jeffrey Huizinga. "&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges." Harvard Business School Case 921-017, September 2020.
      • September 2020 (Revised November 2020)
      • Supplement

      Student Success at Georgia State University (B)

      By: Michael W. Toffel, Robin Mendelson and Julia Kelley
      This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving...  View Details
      Keywords: Education; Higher Education; Learning; Curriculum And Courses; Demographics; Diversity; Ethnicity; Income; Race; values And beliefs; Leadership; Goals And Objectives; Measurement And Metrics; Operations; Organizations; Mission And Purpose; Organizational Culture; Outcome Or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth And Poverty; Equality And Inequality; Technology; Technology Platform; Education Industry; Atlanta
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      Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised November 2020.)
      • September 2020 (Revised September 2020)
      • Case

      Hitachi Rail Limited (A)

      By: David J. Collis, Akiko Kanno and Nobuo Sato
      Hitachi must decide whether to make a British executive, who has successfully built its European rail business from scratch, head of its global rail division even though the bulk of revenues for the unit still come from Japan. The case describes, the history of Hitachi...  View Details
      Keywords: Global Strategy; Leadership; values And beliefs; Human Resources; Globalized Firms And Management; Organizational Structure; Rail Industry; Japan
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      Collis, David J., Akiko Kanno, and Nobuo Sato. "Hitachi Rail Limited (A)." Harvard Business School Case 721-364, September 2020. (Revised September 2020.)
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      Are you looking for?

      Values & Beliefs: Articles, Research, & Case Studies on Values & Beliefs– HBS Working Knowledge
      Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
      Sacred versus Pseudo-sacred Values: How People Cope with Taboo Trade-Offs
      → Search All HBS Web
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