Faculty & Research

Publications

Publications

Filter Results : (698) Arrow Down

Show Results For

Tools Remove Tools →

Page 1 of 698 Results →

Are you looking for?

Rock Tools
New Venture Competition Sponsors & Partners Calendar Updates Business Track Social Enterprise Track Winners & Success Stories Resources Faqs Business...
Social Enterprise Tools
New Venture Competition Sponsors & Partners Calendar Updates Business Track Social Enterprise Track Winners & Success Stories Resources Faqs Social...
→ Search All HBS Web
  • Spring 2021
  • Article

Building Cities' Collaborative Muscle
By: Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo and Santiago Pulido-Gomez
The most pressing social problems facing cities today require multiagency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems by breaking down silos to build up cities.  View Details
Keywords: Collaboration; Cross-sector Collaboration; City; Governance; Problems And Challenges; Cooperation
Related
  • March 2021
  • Technical Note

Competitive Strategy in International Construction
By: John D. Macomber and Emrah Ergelen
Construction of buildings and infrastructure is one of the largest industries in the world in terms of volume. It is also one of the most physically risky, financially uncertain, and politically impacted. The industry is highly fragmented since there are few economies...  View Details
Keywords: Construction; Infrastructure; Construction; Strategy; Marketing Strategy; Construction Industry
Related
  • February 2021
  • Case

Enterprise Agility at Komerční Banka
By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick
In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified long term goals for the bank’s progress. To do so, he began to shift the bank to an agile organizational structure. The case describes the bank’s transformation, including the timeline for each...  View Details
Keywords: Agile; Agility; Transformation; Business Organization; Business Headquarters; Management Analysis, tools, And Techniques; Management Systems; Banking Industry; Czech Republic
Related
  • February 15, 2021
  • Article

How Real Sales Learning Happens: In the Flow of Work
By: Yuchun Lee, Mark Magnacca and Frank V. Cespedes
Most learning in sales is through peer learning in task-specific contexts, and the effects are cumulative because modeling behavior is a big driver of how salespeople develop. This is very different from the experience in most training seminars, especially if the...  View Details
Related
  • February 03, 2021
  • Article

Reimagining the Balanced Scorecard for the ESG Era
By: Robert S. Kaplan and David McMillan
Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining...  View Details
Keywords: Esg (environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business And Stakeholder Relations
Related
  • February 2021
  • Article

Assessment of Electronic Health Record Use Between U.S. and Non-U.S. Health Systems
By: A Jay Holmgren, Lance Downing, David W. Bates, Tait D. Shanafelt, Arnold Milstein, Christopher Sharp, David Cutler, Robert S. Huckman and Kevin A. Schulman
Importance: Understanding how the electronic health record (EHR) system changes clinician work, productivity, and well-being is critical. Little is known regarding global variation in patterns of use.
Objective: To provide insights into which EHR...  View Details
Keywords: Electronic Health Records; Health Care And Treatment; Online Technology; Health Industry; Information Technology Industry
Related
  • February 2021
  • Article

Health Care Measurements That Improve Patient Outcomes
By: Robert S. Kaplan, Lara Jehi, Clifford Y. Ko, Andrea Pusic and Mary Witkowski
This article describes the challenges and solutions in determining whether a patient’s treatment has been successful. Such an assessment depends on multiple factors, including the patient’s pretreatment status; the qualifications of personnel performing the treatment;...  View Details
Keywords: Outcomes Measurement; Health Care And Treatment; Outcome Or Result; Measurement And Metrics
Related
  • 2021
  • Working Paper

Exclusive Dealing and Entry by Competing Two-Sided Platforms
By: Christian Chica, Kenneth Chuk and Jorge Tamayo
We study competition between horizontally differentiated platforms offering exclusive and non-exclusive contracts to one side of the market (content providers). The introduction of non-exclusive contracts in addition to exclusive contracts softens the competition for...  View Details
Keywords: Two Sided Markets; Multi-homing
Related
  • January 2021
  • Case

Anodot: Autonomous Business Monitoring
By: Antonio Moreno and Danielle Golan
Autonomous business monitoring platform Anodot leveraged machine learning to providing real-time alerts regarding business anomalies. Anodot’s solution was used in various industries in order to primarily monitor business health, such as revenue and payments, product...  View Details
Keywords: Technology Platform; Online Technology; Knowledge Sharing; Information Management; Sales; Value Creation; Product Positioning; Israel
Related
  • Winter 2021
  • Article

Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation
By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding...  View Details
Keywords: Social Media; Bargaining; 3d Negotiation; Negotiation; Conflict And Resolution
Related
  • Winter 2021
  • Article

Trust: The Foundation of Leadership
By: Frances Frei and Anne Morriss
The authors contend that if leadership is about empowering others, in your presence and your absence, then trust is the emotional framework that allows that service to be freely exchanged. Based on their experiences advising individuals and organizations, their basic...  View Details
Keywords: Trustworthiness; Authenticity; Empathy; Trust; Leadership; Competency And Skills; Behavior
Related
  • 2021
  • Working Paper

No-fault Default, Chapter 11 Bankruptcy, and Financial Institutions
By: Robert C. Merton and Richard T. Thakor
This paper analyzes the costs and benefits of a no-fault-default debt structure as an alternative to the typical bankruptcy process. We show that the deadweight costs of bankruptcy can be avoided or substantially reduced through no-fault-default debt, which permits a...  View Details
Related
  • 2020
  • Working Paper

Algorithm-Augmented Work Performance and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience...  View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience And Expertise; Decision Making; Performance
Related
  • December 2020 (Revised February 2021)
  • Case

IBM Watson at MD Anderson Cancer Center
By: Shane Greenstein, Mel Martin and Sarkis Agaian
After discovering that their cancer diagnostic tool, designed to leverage the cloud computing power of IBM Watson, needed greater integration into the clinical processes at the MD Anderson Cancer Center, the development team had difficult choices to make. The Oncology...  View Details
Keywords: Decision Making; Innovation Strategy; Knowledge Management; Knowledge Use And Leverage; Operations; Failure; Technology; Information Technology; Software; Health Care And Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
Related
  • 2020
  • Tool

Time Smart: Tools for Reclaiming Your Time and Living a Happier Life
By: Ashley V. Whillans
There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less...  View Details
Keywords: Time And Wellbeing; Time-as Money; Time Management; Happiness; Well-being
Related
  • Article

Want to See the Future of Digital Health Tools? Look to Germany
By: Ariel Dora Stern, Henrik Matthies, Julia Hagen, Jan B. Brönneke and Jörg F. Debatin
A new law will make it easier to introduce and determine the benefits of new tools. Perhaps its most important provisions are its formalization of “prescribable applications,” which include standard software, SaaS, and mobile as well as browser-based apps, and the...  View Details
Keywords: Health Care And Treatment; Transformation; Online Technology; Technological Innovation; Germany
Related
  • Article

Value of New Performance Information in Healthcare: Evidence from Japan
By: Susanna Gallani, Takehisa Kajiwara and Ranjani Krishnan
Mandatory measurement and disclosure of outcome measures are commonly used policy tools in healthcare. The effectiveness of such disclosures relies on the extent to which the new information produced by the mandatory system is internalized by the healthcare...  View Details
Keywords: Value Of Information; Feedback; Patient Satisfaction; Healthcare; Health Care And Treatment; Satisfaction; Information; Measurement And Metrics; Performance Improvement
Related
  • October 2020
  • Technical Note

Organizational Reinvention
By: Ryan Raffaelli
This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby organizations respond to changes in the environment that threaten their core business model, technologies,...  View Details
Keywords: Innovation And Strategy; Leadership And Change Management; Organizational Ambidexterity; Exploration And Exploitation; Innovation And Management; Innovation Leadership; Leading Change; Technology Adoption; Change Management; Organizational Change And Adaptation
Related
  • October 2020
  • Article

Comparative Statics for Size-Dependent Discounts in Matching Markets
By: David Delacretaz, Scott Duke Kominers and Alexandru Nichifor
We prove a natural comparative static for many-to-many matching markets in which agents’ choice functions exhibit size-dependent discounts: reducing the extent to which some agent discounts additional partners leads to improved outcomes for the agents on the other side...  View Details
Keywords: Size-dependent Discounts; Path-independence; Respect For Improvements; Market Design; Mathematical Methods
Related
  • October 2020
  • Article

Peer Influence on Trade Credit
By: Daniel Gyimah, Michael Machokoto and Anywhere (Siko) Sikochi
We examine the influence of peer firms on trade credit policies of listed firms in the United States. We posit and find evidence that firms mimic their peers in formulating trade credit policies. The findings are more pronounced for firms in highly competitive product...  View Details
Keywords: Trade Credit; Peer Effects; Product Market Competition; Trade; Credit; Policy; Competition
Related

Are you looking for?

Rock Tools
New Venture Competition Sponsors & Partners Calendar Updates Business Track Social Enterprise Track Winners & Success Stories Resources Faqs Business...
Social Enterprise Tools
New Venture Competition Sponsors & Partners Calendar Updates Business Track Social Enterprise Track Winners & Success Stories Resources Faqs Social...
→ Search All HBS Web