Filter Results
:
(45)
Show Results For
-
All HBS Web
(397)
- Faculty Publications (45)
Show Results For
-
All HBS Web
(397)
- Faculty Publications (45)
Page 1 of
45
Results
→
- October 2022
- Article
Amplification in the Evaluation of Multiple Emotional Expressions over Time
By: Amit Goldenberg, Jonas Schöne, Zi Huang, Timothy D. Sweeny, Desmond C. Ong, Timothy Brady, Maria M. Robinson, David Levari, Jamil Zaki and James J. Gross
Social interactions are dynamic and unfold over time. To make sense of social interactions, people must aggregate sequential information into summary, global evaluations. But how do people do this? Here, to address this question, we conducted nine studies (N = 1,583)...
View Details
Goldenberg, Amit, Jonas Schöne, Zi Huang, Timothy D. Sweeny, Desmond C. Ong, Timothy Brady, Maria M. Robinson, David Levari, Jamil Zaki, and James J. Gross. "Amplification in the Evaluation of Multiple Emotional Expressions over Time." Nature Human Behaviour 6, no. 10 (October 2022): 1408–1416.
- October 2022
- Article
Revisiting Extraversion and Leadership Emergence: A Social Network Churn Perspective
By: Blaine Landis, Jon M. Jachimowicz, Dan J. Wang and Robert W. Krause
One of the classic relationships in personality psychology is that extraversion is associated with emerging as an informal leader. However, recent findings raise questions about the longevity of extraverted individuals as emergent leaders. Here, we adopt a social...
View Details
Keywords:
Extraversion;
Social Networks;
Emergent Leadership;
Leadership Development;
Personal Characteristics;
Perception
Landis, Blaine, Jon M. Jachimowicz, Dan J. Wang, and Robert W. Krause. "Revisiting Extraversion and Leadership Emergence: A Social Network Churn Perspective." Journal of Personality and Social Psychology 123, no. 4 (October 2022): 811–829.
- August 2022
- Case
Atlanta Ransomware Attack (A)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at...
View Details
Keywords:
Crime and Corruption;
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Ethics;
Values and Beliefs;
Government and Politics;
Government Administration;
Information Technology;
Cybersecurity;
Information Management;
Leadership;
Management;
Crisis Management;
Management Teams;
Negotiation;
Risk and Uncertainty;
Social Psychology;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Society;
Public Administration Industry;
United States;
Georgia (state, US);
Atlanta
- August 2022
- Supplement
Atlanta Ransomware Attack (B)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at...
View Details
Keywords:
Crime and Corruption;
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Ethics;
Values and Beliefs;
Government and Politics;
Government Administration;
Information Technology;
Cybersecurity;
Information Management;
Leadership;
Management;
Crisis Management;
Management Teams;
Negotiation;
Risk and Uncertainty;
Social Psychology;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Society;
Public Administration Industry;
United States;
Atlanta;
Georgia (state, US)
- May 2022
- Article
How Status of Research Papers Affects the Way They Are Read and Cited
By: Misha Teplitskiy, Eamon Duede, Michael Menietti and Karim R. Lakhani
Although citations are widely used to measure the influence of scientific works, research shows that many citations serve rhetorical functions and reflect little-to-no influence on the citing authors. If highly cited papers disproportionately attract rhetorical...
View Details
Keywords:
Metrics;
Influence;
Status;
Citations;
Science;
Measurement and Metrics;
Research;
Perception
Teplitskiy, Misha, Eamon Duede, Michael Menietti, and Karim R. Lakhani. "How Status of Research Papers Affects the Way They Are Read and Cited." Research Policy 51, no. 4 (May 2022).
- 2022
- Article
Alleviating Time Poverty Among the Working Poor: A Pre-Registered Longitudinal Field Experiment
By: A.V. Whillans and Colin West
Poverty entails more than a scarcity of material resources—it also involves a shortage of time. To examine the causal benefits of reducing time poverty, we conducted a longitudinal feld experiment over six consecutive weeks in an urban slum in Kenya with a sample of...
View Details
Keywords:
Time;
Subjective Well Being;
Administrative Costs;
Friction;
Poverty;
Well-being;
Money;
Perception;
Kenya
Whillans, A.V., and Colin West. "Alleviating Time Poverty Among the Working Poor: A Pre-Registered Longitudinal Field Experiment." Art. 719. Scientific Reports 12 (2022).
- November 2021
- Article
People Overestimate the Self-Presentation Costs of Deadline Extension Requests
By: Ashley V. Whillans, Jaewon Yoon and Grant Donnelly
Across five studies (N = 4,151), we investigate a novel barrier that prevents people from making personally beneficial requests: the overestimation of self-presentation costs. Even when deadlines are easily adjustable, people are less likely to request an extension and...
View Details
Keywords:
Extension Request;
Help Request;
Task Deadlines;
Self-presentation;
Meta-perceptions;
Time Management;
Behavior;
Perception
Whillans, Ashley V., Jaewon Yoon, and Grant Donnelly. "People Overestimate the Self-Presentation Costs of Deadline Extension Requests." Art. 104253. Journal of Experimental Social Psychology (November 2021).
- December 10, 2021
- Editorial
Go Ahead and Ask for More Time on That Deadline
By: A.V. Whillans
Unrealistic deadlines don’t help anyone—and yet more often than not, employees avoid asking for extensions even when they know more time would help them do a better job. Through a series of studies with more than 4,000 working adults, the author illustrates how despite...
View Details
Whillans, A.V. "Go Ahead and Ask for More Time on That Deadline." Harvard Business Review Digital Articles (December 10, 2021).
- Working Paper
A (Dynamic) Investigation of Stereotypes, Belief-Updating, and Behavior
By: Katherine B. Coffman, Paola Ugalde Araya and Basit Zafar
Many decisions—such as what educational or career path to pursue—are dynamic in nature, with individuals receiving feedback at one point in time and making decisions later. Using a controlled experiment, with two sessions one week apart, we analyze the dynamic effects...
View Details
Keywords:
Feedback;
Beliefs;
Stereotypes;
Self-assessment;
Gender Gap;
Performance;
Perception;
Gender;
Decision Making;
Behavior
Coffman, Katherine B., Paola Ugalde Araya, and Basit Zafar. "A (Dynamic) Investigation of Stereotypes, Belief-Updating, and Behavior." NBER Working Paper Series, No. 29382, October 2021.
- October 2021
- Article
Communicating Resource Scarcity and Interpersonal Connection
By: Grant E. Donnelly, Anne V. Wilson, Ashley V. Whillans and Michael I. Norton
Consumers often cite insufficient time or money as an excuse for rejecting social invitations. We explore the effectiveness of these excuses in preserving interpersonal relationships. Six studies—including perceptions of couples planning their wedding—demonstrate that...
View Details
Keywords:
Time;
Interpersonal Relationships;
Communication;
Money;
Relationships;
Interpersonal Communication
Donnelly, Grant E., Anne V. Wilson, Ashley V. Whillans, and Michael I. Norton. "Communicating Resource Scarcity and Interpersonal Connection." Journal of Consumer Psychology 31, no. 4 (October 2021): 726–745.
- September 17, 2021
- Article
AI Can Help Address Inequity—If Companies Earn Users' Trust
By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a...
View Details
Keywords:
Artificial Intelligence;
Algorithmic Bias;
Technological Innovation;
Perception;
Diversity;
Equality and Inequality;
Trust;
AI and Machine Learning
Zhang, Shunyuan, Kannan Srinivasan, Param Singh, and Nitin Mehta. "AI Can Help Address Inequity—If Companies Earn Users' Trust." Harvard Business Review Digital Articles (September 17, 2021).
- Article
Are They Useful? The Effects of Performance Incentives on the Prioritization of Work Versus Personal Ties
By: Julia Hur, Alice Lee-Yoon and Ashley V. Whillans
Most working adults report spending very little time with friends and family. The current research explores the aspects of work that encourage employees to spend less time with personal ties. We show that incentive systems play a critical role in shaping how people...
View Details
Keywords:
Rewards;
Performance Incentives;
Social Relationships;
Instrumentality;
Time Allocation;
Performance;
Motivation and Incentives;
Relationships;
Time Management
Hur, Julia, Alice Lee-Yoon, and Ashley V. Whillans. "Are They Useful? The Effects of Performance Incentives on the Prioritization of Work Versus Personal Ties." Organizational Behavior and Human Decision Processes 165 (July 2021): 103–114. (Shared Authorship.)
- Article
Creating Firm Disclosures
By: Amir Amel-Zadeh, Alexandra Scherf and Eugene F. Soltes
Managers expend significant time and effort preparing disclosures about firm performance and strategy. Although prior literature has explored how variation in the style and presentation of disclosures impacts investors' perceptions of firms, little is known about how...
View Details
Keywords:
Disclosure;
Earnings Conference Call;
Field Study;
MD&A;
Textual Analysis;
Corporate Disclosure
Amel-Zadeh, Amir, Alexandra Scherf, and Eugene F. Soltes. "Creating Firm Disclosures." Journal of Financial Reporting 4, no. 2 (Fall 2019): 1–31.
- August 2019 (Revised April 2021)
- Case
Zillow Offers: Winning Online Real Estate 2.0
By: Luis Viceira, Marco Di Maggio and Allison Ciechanover
Founded in 2005, Zillow had become the leading online real estate and home-related marketplace. The brand was recognized as a trusted resource for players in the real estate market, providing information and transparency on home prices. Revenue, which was historically...
View Details
Keywords:
Real Estate;
Corporate Culture;
Intermediation;
Brokerage;
Startup;
Evaluating Business Investments;
Property;
Information Technology;
Business Model;
Expansion;
Business Startups;
Real Estate Industry;
Media and Broadcasting Industry;
United States
Viceira, Luis, Marco Di Maggio, and Allison Ciechanover. "Zillow Offers: Winning Online Real Estate 2.0." Harvard Business School Case 220-021, August 2019. (Revised April 2021.)
- April 4, 2019
- Article
Why We Don't Ask for More Time on Deadlines (But Probably Should)
By: Jaewon Yoon, A.V. Whillans and Grant Donnelly
Deadlines are one of the biggest sources of stress in the workplace. Yet, many are flexible: Your manager might ask you to submit a proposal for a long-term project by Friday, but not plan to look at it until Tuesday. Could asking for more time (when we need it) be a...
View Details
Yoon, Jaewon, A.V. Whillans, and Grant Donnelly. "Why We Don't Ask for More Time on Deadlines (But Probably Should)." Harvard Business Review (website) (April 4, 2019).
- 2022
- Working Paper
A Preference for Revision Absent Objective Improvement
By: Ximena Garcia-Rada, Leslie K. John, Ed O’Brien and Michael I. Norton
From downloading never-ending updates to tracking ever-newer releases, consumers today are surrounded by revised offerings that purport to have improved upon what was previously available. Although revising things often makes them better, the current research reveals...
View Details
Keywords:
Product Change;
Versioning;
Expectancy Effects;
Heuristics;
Intuitive Processing;
Product Marketing;
Change;
Perception;
Consumer Behavior
Garcia-Rada, Ximena, Leslie K. John, Ed O’Brien, and Michael I. Norton. "A Preference for Revision Absent Objective Improvement." Harvard Business School Working Paper, No. 19-087, February 2019. (Revised February 2022. Revise and resubmit, Journal of Marketing Research.)
- 2019
- Article
Preferences for Experienced Versus Remembered Happiness
By: Cassie Mogilner and Michael I. Norton
Consider two types of happiness: one experienced on a moment-to-moment basis, the other a reflective evaluation where people feel happy looking back. Though researchers have measured and argued the merits of each, we inquired into which happiness people say they want....
View Details
Keywords:
Well-being;
Life Satisfaction;
Experience;
Retrospective;
Time;
Happiness;
Satisfaction;
Welfare;
Perception
Mogilner, Cassie, and Michael I. Norton. "Preferences for Experienced Versus Remembered Happiness." Journal of Positive Psychology 14, no. 2 (2019): 244–251.
- 2019
- Working Paper
Communicating Resource Scarcity
By: Grant E. Donnelly, Anne Wilson, A.V. Whillans and Michael I. Norton
The development and maintenance of interpersonal relationships require investments of both money and time—resources that are often limited in supply, but in great demand. Indeed, consumers are regularly asked to dedicate their money and time to social engagements, and...
View Details
Donnelly, Grant E., Anne Wilson, A.V. Whillans, and Michael I. Norton. "Communicating Resource Scarcity." Harvard Business School Working Paper, No. 19-066, January 2019.
- 2019
- Working Paper
It Doesn't Hurt to Ask (for More Time): Employees Often Overestimate the Interpersonal Costs of Extension Requests
By: Jaewon Yoon, Grant Donnelly and Ashley V. Whillans
Setting deadlines can improve productivity. Yet, miscalibrated deadlines are a major source of stress, undermining employees’ health and happiness. An effective strategy to maximize the benefits of deadlines while minimizing the costs could be to set task deadlines and...
View Details
Yoon, Jaewon, Grant Donnelly, and Ashley V. Whillans. "It Doesn't Hurt to Ask (for More Time): Employees Often Overestimate the Interpersonal Costs of Extension Requests." Harvard Business School Working Paper, No. 19-064, January 2019. (Revised August 2019.)
- Article
Business, Governments and Political Risk in South Asia and Latin America since 1970
By: G. Jones and Rachael Comunale
This article contributes to the literature on political risk in business and economic history by examining both new perspectives (risk encountered by companies domestically, rather than risk for foreign investors) and new settings (emerging markets economies in Latin...
View Details
Keywords:
Political Risk;
Emerging Market;
Bribery;
Business & Government Relations;
Turbulence;
Violence;
Risk and Uncertainty;
Emerging Markets;
Crime and Corruption;
Business and Government Relations;
Business History;
India;
Latin America
Jones, G., and Rachael Comunale. "Business, Governments and Political Risk in South Asia and Latin America since 1970." Australian Economic History Review 58, no. 3 (November 2018): 233–264.