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All HBS Web
(3,055)
- Faculty Publications (487)
- October 2011
- Exercise
Energy Necklace Sculpture Challenge: Leader-1 Instructions
By: Joshua D. Margolis and Anthony J. Mayo
Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge.
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- October 2011
- Exercise
Energy Necklace Sculpture Challenge: Leader-2 Instructions
By: Joshua D. Margolis and Anthony J. Mayo
Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge.
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- September 2011 (Revised October 2014)
- Case
Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)
By: Michael Tushman and David Kiron
In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new...
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Keywords:
Change Management;
Technological Innovation;
Leading Change;
Product Launch;
Organizational Change and Adaptation;
Organizational Structure;
Information Technology Industry
Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)." Harvard Business School Case 412-036, September 2011. (Revised October 2014.)
- August 2011 (Revised October 2014)
- Case
High Wire Act: Credit Suisse and Contingent Capital (A)
By: Clayton S. Rose and Aldo Sesia
Late in 2010, Credit Suisse CEO Brady Dougan and his team closed in on the decision of whether or not to issue contingent capital, which Swiss regulators would require by 2019. There were a number of substantial issues facing Dougan and his team, including whether...
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Keywords:
Financial Institutions;
Capital Markets;
Financial Crisis;
Decision Choices and Conditions;
Leadership;
International Finance;
Financial Liquidity;
Risk and Uncertainty;
Competitive Strategy;
Financial Services Industry;
Switzerland
Rose, Clayton S., and Aldo Sesia. "High Wire Act: Credit Suisse and Contingent Capital (A)." Harvard Business School Case 312-007, August 2011. (Revised October 2014.)
- Forthcoming
- Chapter
Organizational Sustainability: Organization Design and Senior Leadership to Enable Strategic Paradox
By: Wendy K. Smith, Marianne W. Lewis and Michael L. Tushman
Smith, Wendy K., Marianne W. Lewis, and Michael L. Tushman. "Organizational Sustainability: Organization Design and Senior Leadership to Enable Strategic Paradox." Chap. 61 in The Oxford Handbook of Positive Organizational Scholarship, by Kim S. Cameron and Gretchen M. Spreitzer, 798–810. Oxford Library of Psychology. Oxford University Press, 2011.
- 2011
- Book
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work
By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steve J. Kramer. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press, 2011.
- May 2011 (Revised June 2011)
- Case
The Crisis at Tyco - A Director's Perspective
By: Suraj Srinivasan and Aldo Sesia
In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and...
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Keywords:
Management Teams;
Reputation;
Governing and Advisory Boards;
Crisis Management;
Accounting Audits;
Problems and Challenges;
Risk Management;
Finance;
Managerial Roles;
Lawsuits and Litigation;
Service Industry;
United States
Srinivasan, Suraj, and Aldo Sesia. "The Crisis at Tyco - A Director's Perspective." Harvard Business School Case 111-035, May 2011. (Revised June 2011.)
- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and...
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Keywords:
Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- April 2011 (Revised April 2015)
- Case
Cipla 2011
By: Rohit Deshpande, Sandra J. Sucher and Laura Winig
Dr. Yusuf Hamied, head of the Indian pharma and generics manufacturing company Cipla, is weighing options for how to continue to support the global fight against HIV/AIDS while positioning his company for growth in a changing regulatory landscape.
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Keywords:
Leadership;
Leading Change;
Leadership Style;
Management Teams;
Governance Compliance;
Corporate Strategy;
Pharmaceutical Industry
Deshpande, Rohit, Sandra J. Sucher, and Laura Winig. "Cipla 2011." Harvard Business School Case 511-050, April 2011. (Revised April 2015.)
- 2011
- Working Paper
Embracing Paradox
By: Michael Tushman, Wendy K. Smith and Andy Binns
Trying to resolve the paradox between innovation and the core business only weakens the CEO and dooms the company. Exceptional leaders embrace tensions associated with exploiting prior strategies even as they explore into the future.
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Keywords:
Cash Flow;
Innovation Strategy;
Leadership;
Management Teams;
Resource Allocation;
Conflict of Interests;
Business Strategy
Tushman, Michael, Wendy K. Smith, and Andy Binns. "Embracing Paradox." Harvard Business School Working Paper, No. 11-110, April 2011.
- February 2011 (Revised December 2012)
- Case
The Ford Fiesta
By: John Deighton and Leora Kornfeld
Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image...
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Keywords:
Advertising Campaigns;
Digital Marketing;
Leadership;
Goals and Objectives;
Brands and Branding;
Marketing Strategy;
Product Launch;
Market Entry and Exit;
Standards;
Auto Industry
Deighton, John, and Leora Kornfeld. "The Ford Fiesta." Harvard Business School Case 511-117, February 2011. (Revised December 2012.) (request a courtesy copy.)
- February 2011
- Case
Rebecca S. Halstead: Steadfast Leadership
By: Boris Groysberg and Deborah Bell
Reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The case profiles her leadership style and...
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Keywords:
Working Conditions;
Groups and Teams;
Competitive Strategy;
Personal Development and Career;
Organizational Culture;
Personal Characteristics;
Leadership Style;
Gender;
Power and Influence
Groysberg, Boris, and Deborah Bell. "Rebecca S. Halstead: Steadfast Leadership." Harvard Business School Case 411-050, February 2011.
- February 2011 (Revised April 2012)
- Case
PepsiCo Peru Foods: More than Small Potatoes
The regional head of supply chain for PepsiCo South America Foods and his team had worked for 10 years to realize their dream of creating an agricultural research center in Peru that could provide more productive and healthier varieties of potatoes for the Frito-Lay...
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Keywords:
Food;
Supply Chain;
Planning;
Growth and Development Strategy;
Leading Change;
Agriculture and Agribusiness Industry;
Peru
Kanter, Rosabeth M., Rakesh Khurana, Rajiv Lal, and Matthew Bird. "PepsiCo Peru Foods: More than Small Potatoes." Harvard Business School Case 311-083, February 2011. (Revised April 2012.)
- 2011
- Working Paper
Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor
By: Faaiza Rashid and Amy C. Edmondson
This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study...
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Keywords:
Interpersonal Communication;
Leadership;
Business Processes;
Groups and Teams;
Risk and Uncertainty;
Trust;
Construction Industry;
United States
Rashid, Faaiza, and Amy C. Edmondson. "Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor." Harvard Business School Working Paper, No. 11-089, February 2011.
- January 2011
- Case
Shar Matin (A)
By: David A. Thomas and Elisa Farri
The head of the subsidiary of a US company faced the decision to present an aggressive growth plan despite his CFO's lack of support.
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Keywords:
Business Subsidiaries;
Decision Choices and Conditions;
Globalized Firms and Management;
Leadership;
Growth and Development Strategy;
Management Teams;
United States
Thomas, David A., and Elisa Farri. "Shar Matin (A)." Harvard Business School Case 411-082, January 2011.
- January – February 2011
- Article
Are You a Good Boss-Or a Great One?
By: Linda A. Hill and Kent Lineback
Private moments of doubt and fear come even to managers who have spent years on the job. Any number of events can trigger them: an initiative is going poorly; you get a lukewarm performance review; your new assignment is daunting. HBS professor Linda Hill and executive...
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Keywords:
Leadership;
Growth and Development Strategy;
Management Analysis, Tools, and Techniques;
Personal Development and Career;
Groups and Teams;
Power and Influence;
Social and Collaborative Networks
Hill, Linda A., and Kent Lineback. "Are You a Good Boss-Or a Great One?" Harvard Business Review 89, nos. 1-2 (January–February 2011).
- 2011
- Book
Being the Boss: The 3 Imperatives for Becoming a Great Leader
By: Linda A. Hill and Kent Lineback
You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and...
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Keywords:
Management;
Leadership;
Management Skills;
Employee Relationship Management;
Personal Development and Career;
Groups and Teams;
Social and Collaborative Networks
Hill, Linda A., and Kent Lineback. Being the Boss: The 3 Imperatives for Becoming a Great Leader. Harvard Business Review Press, 2011.
- 2011
- Chapter
Developing an Effective Organization: Intervention Method, Empirical Evidence, and Theory
By: Michael Beer
The field of organization development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a platform...
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Keywords:
Learning;
Corporate Governance;
Leadership Development;
Growth and Development Strategy;
Management Teams;
Organizational Design;
Performance Effectiveness;
Research;
Alignment;
Theory;
Value
Beer, Michael. "Developing an Effective Organization: Intervention Method, Empirical Evidence, and Theory
." In Research in Organizational Change and Development. Vol. 19, edited by Richard Woodman, William Pasmore, and Abraham B. (Rami) Shani, 1–54. Emerald Group Publishing, 2011.
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give...
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Keywords:
Standards;
Interests;
Decision Making;
Behavior;
Value;
Groups and Teams;
Performance Expectations;
Organizational Culture;
Leadership;
Business Cycles;
Forecasting and Prediction;
Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- December 2010
- Supplement
Rackspace Hosting (2000)
By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy.
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Keywords:
Customer Focus and Relationships;
Planning;
Organizational Change and Adaptation;
Service Delivery;
Strategy;
Finance;
Information Technology Industry
Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.