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Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
- January 2021
- Case
Egon Zehnder: Beyond Search?
By: Ashish Nanda and Margaret Cross
In 2019, Egon Zehnder chair Jill Ader and CEO Edilson Camara faced a critical question: how should the global executive search firm approach its burgeoning advisory service offering? Since 2003, the firm’s advisory practice had grown as a conglomeration of grassroots...
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Nanda, Ashish, and Margaret Cross. "Egon Zehnder: Beyond Search?" Harvard Business School Case 721-430, January 2021.
- 2020
- Chapter
Luxury Tourism and Environmentalism
By: G. Jones
This chapter examines the evolution of luxury tourism and its environmental impact. Whilst mass tourism is widely seen as environmentally damaging, the impact of luxury tourism is nuanced. During the first stage of the growth in the nineteenth century, the numbers of...
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Keywords:
Luxury Consumption;
Environmentalism;
Tourism;
Green Business;
Luxury;
History;
Ethics;
Globalization;
Environmental Management;
Business History;
Tourism Industry;
Antarctica;
Latin America;
North And Central America;
Europe;
switzerland;
Chile;
Costa Rica;
Africa;
Kenya
Jones, G. "Luxury Tourism and Environmentalism." Chap. 31 in The Oxford Handbook of Luxury Business, edited by Pierre-Yves Donzé, Véronique Pouillard, and Joanne Roberts. Oxford, UK: Oxford University Press, 2020. Electronic.
- Fall 2020
- Article
Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa
Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from...
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Wheeler, Michael A. "Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa." Negotiation Journal 36, no. 4 (Fall 2020): 471–487.
- 2020
- Chapter
An Archetype for Outsiders in Technology Commercialization
By: Shane Greenstein
Greenstein, Shane. "An Archetype for Outsiders in Technology Commercialization." In Historical Studies in Computing, Information, and Society: Insights from the Flatiron Lectures, edited by William Aspray, 137–172. Cham, Switzerland: Springer, 2020.
- November 2019
- Case
Rechargeable Batteries, 2017: Gigafactory Wars in the Offing?
By: John R. Wells and Benjamin Weinstock
In 2017, the global market for rechargeable lithium-ion (Li-ion) batteries was 126 gigawatt-hours (GWh) valued at $37 billion, growing by $10 billion in two years. Once confined largely to consumer electronics and appliances, the rapid increase in demand was spurred by...
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Keywords:
Batteries;
Rechargeable Batteries;
Lithium-ion;
Lithium-ion Batteries;
Electric Vehicle;
Electric Vehicles;
Energy Entrepreneurship;
Energy Markets;
Energy Storage;
Battery;
Demand Uncertainty;
Demand Forecasting;
Supply & Demand;
Supply And Demand;
Capacity Planning;
Tesla;
Technological And Scientific Innovation;
Technological Change;
Technology Change;
Technology Commercialization;
Policy;
Policy Change;
Subsidies;
Power/energy;
Power Grid;
Energy Policy;
Developing Markets;
Alevo;
Samsung;
Lg Chem;
Catl;
Northvolt;
General Motors;
Energy;
Entrepreneurship;
Technological Innovation;
Commercialization;
Policy;
Demand And Consumers;
Forecasting And Prediction;
Supply And Industry;
Emerging Markets;
Competitive Strategy;
China
- 2019
- Book
Operations in an Omnichannel World
By: Santiago Gallino and Antonio Moreno
The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much larger fraction of sales is affected by online channels in...
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Keywords:
Omnichannel;
Omnichannel Retail;
Retail;
Operations;
Operations;
Management;
Supply Chain Management;
Business Model;
Organizational Change And Adaptation
Gallino, Santiago, and Antonio Moreno, eds. Operations in an Omnichannel World. Vol. 8, Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- 2019
- Chapter
Whether Weather Matters: Impact of Exogenous Factors on Customers' Channel Choice
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Whether Weather Matters: Impact of Exogenous Factors on Customers' Channel Choice." In Operations in an Omnichannel World. Vol. 8, edited by Santiago Gallino and Antonio Moreno, 235–261. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- 2019
- Chapter
Agent Pricing in the Sharing Economy: Evidence from Airbnb
By: Jun Li, Antonio Moreno and Dennis Zhang
Li, Jun, Antonio Moreno, and Dennis Zhang. "Agent Pricing in the Sharing Economy: Evidence from Airbnb." Chap. 20 in Sharing Economy: Making Supply Meet Demand. Vol. 6, edited by Ming Hu, 485–504. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- 2019
- Chapter
Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity
By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Gurvich, Itai, Martin Lariviere, and Antonio Moreno. "Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity." Chap. 12 in Sharing Economy: Making Supply Meet Demand. Vol. 6, edited by Ming Hu, 249–278. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- 2019
- Introduction
Operations in an Omnichannel World
By: Antonio Moreno and Santiago Gallino
Moreno, Antonio, and Santiago Gallino. "Operations in an Omnichannel World." Introduction to Operations in an Omnichannel World. Vol. 8, edited by Santiago Gallino and Antonio Moreno, 1– 11. Springer Series in Supply Chain Management. Cham, Switzerland: Springer, 2019.
- September 2019
- Article
Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008
By: Ryan Raffaelli
In 1983, 14 years after the introduction of the battery-powered quartz watch, mechanical watches and the Swiss watchmakers who built them were predicted to be obsolete (Landes, 1983). Unexpectedly, however, by 2008 the Swiss mechanical watchmaking industry had...
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Keywords:
Technology Reemergence;
Technology Cycles;
Cognition And Market Redefinition;
Legacy Technology Trajectories;
Technology;
Demand And Consumers;
Organizational Change And Adaptation;
Identity;
Change;
Consumer Products Industry;
switzerland
Raffaelli, Ryan. "Technology Reemergence: Creating New Value for Old Technologies in Swiss Mechanical Watchmaking, 1970-2008." Administrative Science Quarterly 64, no. 3 (September 2019): 576–618.
- February 2019
- Article
Pettiness in Social Exchange
By: Tami Kim, Ting Zhang and Michael I. Norton
We identify and document a novel construct—pettiness, or intentional attentiveness to trivial details—and examine its (negative) implications in interpersonal relationships and social exchange. Seven studies show that pettiness manifests across different types of...
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Kim, Tami, Ting Zhang, and Michael I. Norton. "Pettiness in Social Exchange." Journal of Experimental Psychology: General 148, no. 2 (February 2019): 361–373.
- November 2018
- Case
Swissgrid: Enterprise Risk Management in a Digital Age
By: Robert S. Kaplan and Anette Mikes
Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European...
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Keywords:
Enterprise Risk Management;
Energy Transmission;
Risk And Uncertainty;
Risk Management;
Energy;
Energy Industry;
Utilities Industry;
switzerland
Kaplan, Robert S., and Anette Mikes. "Swissgrid: Enterprise Risk Management in a Digital Age." Harvard Business School Case 119-045, November 2018.
- November 2018
- Case
Sportradar (A): From Data to Storytelling
By: Ramon Casadesus-Masanell, Karen Elterman and Oliver Gassmann
In 2013, the Swiss sports data company Sportradar debated whether to expand from its core business of data provision to bookmakers into sports media products. Sports data was becoming a commodity, and in the future, sports leagues might reduce their dependence on...
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Keywords:
Sports Data;
Data;
Sport;
Sportradar;
Football;
Soccer;
Gambling;
Betting;
Betting Markets;
Statistics;
Odds;
Live Data;
Bookmakers;
Betradar;
Visualization;
Integrity;
Monitoring;
Gaming;
Streaming;
2013;
St.gallen;
Algorithm;
Mathematical Modeling;
Carsten Koerl;
Betandwin;
Bwin;
Wagering;
Probability;
Sports;
Data And Data Sets;
Mathematical Methods;
Games, Gaming, And Gambling;
Transition;
Strategy;
Media;
Sports Industry;
Technology Industry;
Information Technology Industry;
Media And Broadcasting Industry;
Europe;
switzerland;
Asia;
Austria;
Germany;
England
Casadesus-Masanell, Ramon, Karen Elterman, and Oliver Gassmann. "Sportradar (A): From Data to Storytelling." Harvard Business School Case 719-429, November 2018.
- July 2018 (Revised March 2019)
- Teaching Note
Hilti (A): Fleet Management?
By: Ramon Casadesus-Masanell and Jan Rivkin
This Teaching Note accompanies the case HBS No. 718-419, “Hilti (A): Fleet Management.” It provides guidelines for class discussion, as well as a board plan and transcripts of the associated videos, Hilti Fleet Management Video Supplements.
The associated case... View Details
The associated case... View Details
Keywords:
Business Model Innovation;
Total Customer Value;
Innovation;
Inventions;
Business Models;
Value Chains;
Transformations;
Focusing On Customers;
Business Model;
Restructuring;
Transformation;
Customer Value And Value Chain;
Decision Making;
Customer Focus And Relationships;
Customer Relationship Management;
Construction;
Innovation And Invention;
Leasing;
Strategy;
Liechtenstein;
switzerland;
Europe
- April 2018 (Revised April 2020)
- Case
Coco Chanel: From Fashion Icon to Nazi Agent
By: Geoffrey Jones and Emily Grandjean
This case describes the career of the iconic French fashion designer Coco Chanel who created a transformational business during the first half of the 20th century. Beginning in her early adulthood, Chanel leveraged relationships with acquaintances, friends, and...
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Keywords:
Business History;
Biography;
Entrepreneurship;
Relationships;
Brands And Branding;
Ethics;
Fashion Industry;
Apparel And Accessories Industry
Jones, Geoffrey, and Emily Grandjean. "Coco Chanel: From Fashion Icon to Nazi Agent." Harvard Business School Case 318-139, April 2018. (Revised April 2020.)
- February 2018 (Revised June 2018)
- Case
Uruguay: Facing the 21st Century
By: Sophus A. Reinert, Michael Chu and Carin-Isabel Knoop
In the fall of 2017, self-made business leader Edgardo Novick pondered his campaign to be elected President of Uruguay, “the Switzerland of Latin America.” Inspired by populist revolts against the status quo observable worldwide, Novick hoped he could ride popular...
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Keywords:
Uruguay;
Edgardo Novick;
Business Cycles;
Macroeconomics;
Geographic Location;
Government And Politics;
Wealth And Poverty;
Economic Slowdown And Stagnation;
Globalization;
Pulp And Paper Industry;
Agriculture And Agribusiness Industry;
Uruguay
Reinert, Sophus A., Michael Chu, and Carin-Isabel Knoop. "Uruguay: Facing the 21st Century." Harvard Business School Case 318-019, February 2018. (Revised June 2018.)
- February 2018
- Case
Stealing Time: America's Disruption of the Swiss Watch Industry
By: Eric Van den Steen and Aaron Stark
After years of growth, the Swiss watch industry faced an existential crisis. Exports to the U.S., their primary market, had dropped by more than two thirds over the past five years. Swiss watches were being disrupted by high-quality and affordable American products....
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Van den Steen, Eric, and Aaron Stark. "Stealing Time: America's Disruption of the Swiss Watch Industry." Harvard Business School Case 718-500, February 2018.
- December 2017
- Teaching Note
KKR, Ringier Digital, and the Acquisition of Scout24 Switzerland
By: Josh Lerner
Teaching Note for HBS No. 816-059.
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- August 2017 (Revised May 2019)
- Case
Hilti (A): Fleet Management?
By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
This case explores the strategic decision-making process of premium power tools manufacturer Hilti in 1999, when the company was considering implementing a fleet management system in the construction industry. Fleet management would involve a shift from selling power...
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Keywords:
Hilti;
Business Model Innovation;
Bmi;
Fleet Management;
Decision-making;
Implementation;
Power Tools Industry;
Business Model;
Restructuring;
Transformation;
Transition;
Customer Value And Value Chain;
Customer Focus And Relationships;
Construction;
Innovation And Invention;
Leasing;
Strategy;
Decision Making;
Construction Industry;
switzerland;
Liechtenstein;
Germany;
Austria;
Europe;
United States;
Asia;
Brazil;
China;
Latin America;
North America;
Africa;
Japan;
Hong Kong
Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti (A): Fleet Management?" Harvard Business School Case 718-419, August 2017. (Revised May 2019.)
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Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...