Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results : (176) Arrow Down
Filter Results : (176) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (393)
    • Faculty Publications  (176)

    Show Results For

    • All HBS Web  (393)
      • Faculty Publications  (176)

      Selection And Staffing Remove Selection And Staffing →

      Page 1 of 176 Results →

      Are you looking for?

      Selection & Staffing: Articles, Research, & Case Studies on Selection & Staffing– HBS Working Knowledge
      Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
      MOD Pizza: A Winning Recipe?
      → Search All HBS Web
      • January 2021
      • Article

      Sales Hiring Is Hard to Do (Don't Make It Harder)

      By: Frank V. Cespedes
      In the aggregate, hiring in sales is more expensive than many companies’ cap-ex decisions. But it rarely gets the same attention and companies fail to deal with challenges inherent in sales hiring. Unlike many other business functions, there is no easily identified...  View Details
      Keywords: Salesforce Management; selection And staffing; Human Resources
      Citation
      Read Now
      Related
      Cespedes, Frank V. "Sales Hiring Is Hard to Do (Don't Make It Harder)." Top Sales Magazine (January 2021), 38–39.
      • December 24, 2020
      • Article

      How Businesses Can Find 'Hidden Workers'

      By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
      Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021,...  View Details
      Keywords: Health Pandemics; Employees; selection And staffing
      Citation
      Find at Harvard
      Register to Read
      Related
      Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
      • November 2020
      • Case

      Truebird—An AlleyCorp Venture

      By: Shikhar Ghosh and Shweta Bagai
      In December 2018, Kevin Ryan and Wendy Tsu faced an important decision – to finalize the CEO candidate for Truebird, an innovative, automated coffee café concept. Like many of AlleyCorp and Ryan’s companies, Truebird started with the observation of an unmet need – an...  View Details
      Keywords: Startup; Hiring; staffing; Recruiting; Business Ventures; Finance; Leadership; Management Skills; Management Teams; Jobs And Positions; Job Interviews; Human Resources; Recruitment; selection And staffing; Technology Industry; Food And Beverage Industry; United States
      Citation
      Educators
      Related
      Ghosh, Shikhar, and Shweta Bagai. "Truebird—An AlleyCorp Venture." Harvard Business School Case 821-030, November 2020.
      • November–December 2020
      • Article

      Rethinking the On-Demand Workforce

      By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
      As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal...  View Details
      Keywords: Talent Acquisition; Platforms; Skilled Labor Recruitment; Gig Economy; Talent And Talent Management; selection And staffing; Online Technology; Strategy
      Citation
      Find at Harvard
      Related
      Fuller, Joseph B., Manjari Raman, Allison Bailey, and Nithya Vaduganathan. "Rethinking the On-Demand Workforce." Harvard Business Review 98, no. 6 (November–December 2020): 96–103.
      • July 2020
      • Article

      Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain

      By: Carolyn Deller and Tatiana Sandino
      We examine how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s circumstances. Our research site, a U.S. retail chain, switched from a decentralized hiring model (hiring by...  View Details
      Keywords: Control; selection; Decentralization; Company Values; Retail Chains; Employees; selection And staffing; Local Range; Business Headquarters; Decision Making
      Citation
      Find at Harvard
      Related
      Deller, Carolyn, and Tatiana Sandino. "Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain." Accounting Review 95, no. 4 (July 2020): 173–198.
      • June 2020
      • Case

      MOD Pizza: A Winning Recipe? (Abridged)

      By: Boris Groysberg, John D. Vaughan and Matthew Preble
      This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015...  View Details
      Keywords: Entrepreneurship; Employees; Employee Relationship Management; selection And staffing; Leadership; Growth And Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility And Impact; Mission And Purpose; Service Industry; Food And Beverage Industry; United States
      Citation
      Educators
      Purchase
      Related
      Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe? (Abridged)." Harvard Business School Case 420-118, June 2020.
      • May 2020
      • Teaching Note

      Chem-Ecol

      By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
      Dahra Allen acquired Chem-Ecol, a machine oil recycling business, for C$13.3 million in December of 2012. Allen decided to hire a sales director and the case discussion largely focuses on selecting the sales director from her short-list of five candidates. During the...  View Details
      Keywords: Salesforce Management; selection And staffing; Sales; Performance Improvement; Canada
      Citation
      Related
      Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "Chem-Ecol." Harvard Business School Teaching Note 220-084, May 2020.
      • 2020
      • Working Paper

      Hunting for Talent: Firm-Driven Labor Market Search in America

      By: Rembrand Koning, Sharique Hasan and Ines Black
      Research suggests that increased digitization of the labor market combined with the changing demand for skill has altered the job-search process. In this article, we argue that these changes have led to increased investments in firm-driven search for talent (or...  View Details
      Keywords: Hiring; Referrals; Outbound Recruiting; Labor Markets; selection And staffing; Networks; Recruitment; Strategy; United States
      Citation
      SSRN
      Read Now
      Related
      Koning, Rembrand, Sharique Hasan, and Ines Black. "Hunting for Talent: Firm-Driven Labor Market Search in America." SSRN Working Paper Series, No. 3576498, April 2020.
      • March 2020
      • Supplement

      People Analytics at Teach For America (B)

      By: Jeffrey T. Polzer and Julia Kelley
      This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, situated one year after the A case, Managing Director Michael Metzger must decide how to apply his team's predictive models generated from the previous year’s data.  View Details
      Keywords: Analytics; Human Resource Management; Data; Workforce; Hiring; Talent Management; Forecasting; Predictive Analytics; Organizational Behavior; Recruiting; Data And Data Sets; Forecasting And Prediction; Recruitment; selection And staffing; Talent And Talent Management
      Citation
      Purchase
      Related
      Polzer, Jeffrey T., and Julia Kelley. "People Analytics at Teach For America (B)." Harvard Business School Supplement 420-086, March 2020.
      • February 2020
      • Case

      Leading Change in Talent at L'Oréal

      By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
      Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful...  View Details
      Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency And Skills; Experience And Expertise; Talent And Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms And Management; Human Resources; Employees; Recruitment; Retention; selection And staffing; Innovation And Management; Jobs And Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices And Processes; Marketing; Brands And Branding; Product Marketing; Organizations; Organizational Change And Adaptation; Organizational Structure; Personal Development And Career; Planning; Strategic Planning; Problems And Challenges; Networks; Social Psychology; Attitudes; Power And Influence; Social And Collaborative Networks; Business Strategy; Advertising Industry; Beauty And Cosmetics Industry; Consumer Products Industry; France; Paris
      Citation
      Educators
      Purchase
      Related
      Ramarajan, Lakshmi, Vincent Dessain, and Emer Moloney. "Leading Change in Talent at L'Oréal." Harvard Business School Case 420-106, February 2020.
      • February 2020
      • Case

      Drift: The First Sales Hire

      By: Mark Roberge
      David Cancel and Elias Torres, the co-founders of Drift, scaled their business to thousands of users and hundreds of thousands in revenue. However, they were falling short of the annual revenue target they communicated to the board of directors. Having scaled the...  View Details
      Keywords: Entrepreneurship; Growth Management; Salesforce Management; selection And staffing
      Citation
      Educators
      Purchase
      Related
      Roberge, Mark. "Drift: The First Sales Hire." Harvard Business School Case 820-103, February 2020.
      • 3 Feb 2020
      • Interview

      Lou Shipley: [How to Build a Culture of Enablement]

      By: Lou Shipley
      This episode of Reveal brings Lou Shipley, investor, lecturer, and previous CEO of Black Duck Security. Lou details sales enablement's role in delivering sales excellence and an effective new hire onboarding experience.  View Details
      Keywords: Hiring; Company Culture; Sales; selection And staffing; Organizational Culture
      Citation
      Related
      "Lou Shipley: [How to Build a Culture of Enablement]." Reveal: The Revenue Intelligence Podcast, Gong.io, February 3, 2020.
      • November 2019
      • Supplement

      Kids & Company: Entering the U.S.

      By: Boris Groysberg, Sarah Mehta and Matthew Preble
      This video supplement pairs with “Kids & Company: Entering the U.S.” (case no. 418011). It contains eight individual clips that range in length from 5 to 12 minutes. Instructors can use the videos, either in whole or in part, as an additional teaching...  View Details
      Keywords: Early Childhood Education; Strategy; Growth And Development Strategy; Growth Management; Business Strategy; Competitive Strategy; Competitive Advantage; Expansion; Leadership; Marketing; Product Marketing; Brands And Branding; Service Delivery; Service Operations; Product Design; Product Development; Cross-cultural And Cross-border Issues; selection And staffing; Customer Focus And Relationships; Entrepreneurship; Service Industry; Canada; United States
      Citation
      Purchase
      Related
      Groysberg, Boris, Sarah Mehta, and Matthew Preble. "Kids & Company: Entering the U.S." Harvard Business School Multimedia/Video Supplement 420-704, November 2019.
      • October 2019
      • Case

      GRIT Fitness

      By: Lynda M. Applegate and Olivia Hull
      In December 2018, GRIT Fitness was a growing chain of boutique fitness studios offering a variety of workout classes, including weightlifting, high intensity interval training, and cardio dance. With 400 members and three Dallas studios, CEO Brittani Rettig believed...  View Details
      Keywords: Entrepreneurship; Business Startups; Mission And Purpose; Corporate Strategy; Customer Focus And Relationships; Forecasting And Prediction; Business Plan; Trends; Experience And Expertise; Talent And Talent Management; Training; Health; selection And staffing; Leadership Style; Leadership Development; Management Style; Management Teams; Brands And Branding; Organizational Culture; Organizational Structure; Motivation And Incentives; Sports; Competition; Diversification; Expansion; Value Creation; Health Industry; Sports Industry; Texas
      Citation
      Educators
      Purchase
      Related
      Applegate, Lynda M., and Olivia Hull. "GRIT Fitness." Harvard Business School Case 820-016, October 2019.
      • October 2019 (Revised August 2020)
      • Case

      The Predictive Index

      By: Lynda M. Applegate and James Weber
      Mike Zani and Daniel Muzquiz needed to decide next steps to create a new category in the human resources consulting industry and scale their company.
      Zani and Muzquiz, serial entrepreneurs, acquired Predictive Index in 2014. Previously, as clients of the...  View Details
      Keywords: Human Resources; selection And staffing; Talent And Talent Management; Recruitment; Corporate Entrepreneurship; Venture Capital; Change Management; Disruptive Innovation; Market Platforms; Growth And Development Strategy; Consulting Industry; Service Industry; United States
      Citation
      Educators
      Purchase
      Related
      Applegate, Lynda M., and James Weber. "The Predictive Index." Harvard Business School Case 820-034, October 2019. (Revised August 2020.)
      • October 2019 (Revised February 2020)
      • Case

      Thermax—Changing of the Guard

      By: Christina R. Wing and Inakshi Sobti
      Thermax is an engineering company in India that provides integrated solutions in energy, environment, and chemicals. The Aga family along with family trusts owns 62% of the company. Post a restructuring exercise in 2000, Thermax transforms itself from a small family...  View Details
      Keywords: Family Business; Transformation; Business Conglomerates; Strategy; Management Succession; selection And staffing; Organizational Culture
      Citation
      Educators
      Purchase
      Related
      Wing, Christina R., and Inakshi Sobti. "Thermax—Changing of the Guard." Harvard Business School Case 620-043, October 2019. (Revised February 2020.)
      • October 2019
      • Case

      Engaging the Nationwide Workforce

      By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
      Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this...  View Details
      Keywords: Talent And Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; selection And staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change And Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
      Citation
      Educators
      Purchase
      Related
      Bernstein, Ethan S., Jessica Gover, and Sarah Mehta. "Engaging the Nationwide Workforce." Harvard Business School Case 420-036, October 2019.
      • October 2019 (Revised October 2020)
      • Case

      Nehemiah Mfg. Co.: Providing a Second Chance

      By: Michael Chu, Brian Trelstad and John Masko
      In 2009, Dan Meyer and Richard Palmer, two veterans of the fast-moving consumer goods (FMCG) industry, founded Nehemiah Manufacturing to build FMCG brands while providing jobs to Cincinnati, Ohio’s beleaguered urban core. Two years later, the pair made their first...  View Details
      Keywords: Social Entrepreneurship; Retention; selection And staffing; Employment; Human Capital; Growth Management; Brands And Branding; Social Marketing; Mission And Purpose; Prejudice And Bias; City; Urban Scope; Consumer Products Industry; Manufacturing Industry; Ohio; United States
      Citation
      Educators
      Purchase
      Related
      Chu, Michael, Brian Trelstad, and John Masko. "Nehemiah Mfg. Co.: Providing a Second Chance." Harvard Business School Case 320-008, October 2019. (Revised October 2020.)
      • September 2019 (Revised October 2019)
      • Case

      Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

      By: Linda A. Hill, Eric Mankin and Emily Tedards
      After a successful inaugural year, Burunda Prince, the Managing Director of Comcast’s startup business accelerator The Farm, was getting ready for an eventful 2019. Comcast was America's largest cable and internet service provider, having built a profitable business...  View Details
      Keywords: Innovation; Accelerator; Entrepreneur; Startup; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Women; African Americans; Leadership; Innovation And Invention; Entrepreneurship; Business Startups; Management; Diversity; selection And staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
      Citation
      Educators
      Purchase
      Related
      Hill, Linda A., Eric Mankin, and Emily Tedards. "Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)." Harvard Business School Case 420-057, September 2019. (Revised October 2019.)
      • September 2019 (Revised October 2019)
      • Case

      Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

      By: Linda A. Hill and Eric Mankin
      In 2017, Bill Connors, the President of Comcast’s Central Division, launched a startup accelerator in Comcast’s new Atlanta Regional headquarters. Comcast was America's largest cable and internet service provider, having built a profitable business bundling television...  View Details
      Keywords: Innovation; Entrepreneur; Startup; Accelerator; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Leadership; Innovation And Invention; Entrepreneurship; Business Startups; Diversity; selection And staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
      Citation
      Educators
      Purchase
      Related
      Hill, Linda A., and Eric Mankin. "Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)." Harvard Business School Case 420-056, September 2019. (Revised October 2019.)
      • 1
      • 2
      • …
      • 8
      • 9
      • →

      Are you looking for?

      Selection & Staffing: Articles, Research, & Case Studies on Selection & Staffing– HBS Working Knowledge
      Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
      MOD Pizza: A Winning Recipe?
      → Search All HBS Web
      ǁ
      Campus Map
      Harvard Business School
      Soldiers Field
      Boston, MA 02163
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College