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    • All HBS Web  (198)
      • Faculty Publications  (23)

      Race And Ethnicity Remove Race And Ethnicity →

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      Business ownership: by gender, race and ethnicity
      Where can I find data on U.S. businesses by gender, race, and ethnicity? U.S. Census Bureau: The Survey of Business Owners (SBO) provides the only...
      Pew Research Center: Race and Ethnicity | Pew Research Center: Race & Ethnicity | Baker Library | Bloomberg Center | Harvard Business School
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      • September 2020
      • Technical Note

      Algorithmic Bias in Marketing

      By: Ayelet Israeli and Eva Ascarza
      This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples are organized around the 4 P’s of marketing – promotion, price, place and product—characterizing the marketing...  View Details
      Keywords: Algorithmic Data; Race And Ethnicity; Promotion; "marketing Analytics"; Marketing And Society; Big Data; Privacy; Data-driven Management; Data Analysis; Data Analytics; E-commerce Strategy; E-commerce; Discrimination; Targeting; Targeted Advertising; Pricing Algorithms; Ethical Decision Making; Customer Heterogeneity; Marketing; Race; Ethnicity; Gender; Diversity; Prejudice and Bias; Marketing Communications; Data and Data Sets; Analysis; Decision Making; Ethics; Customer Relationship Management; Retail Industry; Apparel and Accessories Industry; United States
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      Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Technical Note 521-020, September 2020.
      • September 2020
      • Teaching Note

      Algorithmic Bias in Marketing

      By: Ayelet Israeli and Eva Ascarza
      Teaching Note for HBS No. 521-020. This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples are organized around the 4 P’s of marketing – promotion, price, place and...  View Details
      Keywords: Marketing; Race; Ethnicity; Gender; Diversity; Prejudice and Bias; Decision Making; Ethics; Customer Relationship Management; Retail Industry; Technology Industry; Apparel and Accessories Industry; United States
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      Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Teaching Note 521-035, September 2020.
      • September 2020 (Revised November 2020)
      • Supplement

      Student Success at Georgia State University (B)

      By: Michael W. Toffel, Robin Mendelson and Julia Kelley
      This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving...  View Details
      Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Technology; Technology Platform; Education Industry; Atlanta
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      Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised November 2020.)
      • September 2020 (Revised November 2020)
      • Case

      Student Success at Georgia State University (A)

      By: Michael W. Toffel, Robin Mendelson and Julia Kelley
      Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African...  View Details
      Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Technology; Technology Platform; Education Industry; Atlanta
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      Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised November 2020.)
      • March 2020 (Revised August 2020)
      • Case

      Culture at Google

      By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
      Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of...  View Details
      Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Technology; Search Technology; Web; Hardware; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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      Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
      • 2019
      • Book

      Race, Work, and Leadership: New Perspectives on the Black Experience

      By: Laura Morgan Roberts, Anthony J. Mayo and David A. Thomas
      Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing?...  View Details
      Keywords: Race And Ethnicity; Diversity Management; Inclusion; Leader Selection; Race; Ethnicity; Diversity; Leadership; Leadership Development; Employment
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      Roberts, Laura Morgan, Anthony J. Mayo, and David A. Thomas, eds. Race, Work, and Leadership: New Perspectives on the Black Experience. Boston, MA: Harvard Business Review Press, 2019.
      • 2019
      • Chapter

      Why a Chapter on Race, Work, and Leadership?

      By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee
      In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience.  View Details
      Keywords: Race And Ethnicity; Race; Ethnicity; Diversity; Leadership
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      Morgan Roberts, Laura, Anthony J. Mayo, and Serenity Lee. "Why a Chapter on Race, Work, and Leadership?" Chap. 1 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 1–21. Boston, MA: Harvard Business Review Press, 2019.
      • April 2019 (Revised April 2019)
      • Case

      The Rohingya Refugee: Past, Genocide, Future

      By: Reshmaan N. Hussam
      In August 2017, the Myanmar military commenced a brutal pogrom of the Rohingya minority in Rakhine State, Myanmar. The genocidal campaign marked the most recent and decisive of a series of ethnic cleansing efforts fueled by contention around race, religion, and...  View Details
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      Hussam, Reshmaan N. "The Rohingya Refugee: Past, Genocide, Future." Harvard Business School Case 719-068, April 2019. (Revised April 2019.)
      • March 2019
      • Supplement

      Gender and Free Speech at Google (B)

      By: Nien-hê Hsieh and Sarah Mehta
      In November 2018, 20,000 Google employees participated in a walkout to protest the company’s decision to grant a $90 million exit package to a former executive accused of sexual misconduct. The case explores organizers’ demands and asks how the company’s senior leaders...  View Details
      Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California
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      Hsieh, Nien-hê, and Sarah Mehta. "Gender and Free Speech at Google (B)." Harvard Business School Supplement 319-085, March 2019.
      • March 2019 (Revised June 2019)
      • Supplement

      Gender and Free Speech at Google (C)

      By: Nien-hê Hsieh and Sarah Mehta
      This case reveals Google’s response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, “Gender and Free Speech at Google” (318-085) and (319-085).  View Details
      Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California
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      Hsieh, Nien-hê, and Sarah Mehta. "Gender and Free Speech at Google (C)." Harvard Business School Supplement 319-097, March 2019. (Revised June 2019.)
      • 2020
      • Working Paper

      Strict ID Laws Don't Stop Voters: Evidence from a U.S. Nationwide Panel, 2008–2018

      By: Enrico Cantoni and Vincent Pons
      U.S. states increasingly require identification to vote – an ostensive attempt to deter fraud that prompts complaints of selective disenfranchisement. Using a difference-in-differences design on a 1.6-billion-observations panel dataset, 2008–2018, we find that the laws...  View Details
      Keywords: Voting; Identity; Laws and Statutes; Outcome or Result; United States
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      Cantoni, Enrico, and Vincent Pons. "Strict ID Laws Don't Stop Voters: Evidence from a U.S. Nationwide Panel, 2008–2018." NBER Working Paper Series, No. 25522, February 2019. (Revised March 2020. Revise and resubmit requested, The Quarterly Journal of Economics.)
      • January–February 2019
      • Article

      Who Loses When a Team Wins? Better Performance Increases Racial Bias

      By: Letian Zhang
      Although it is well known that organizational and team performance influences strategic decision-making, little is known about its impact on ascriptive inequality. This study proposes a performance effect on racial bias: higher team performance reduces managers’...  View Details
      Keywords: Discrimination; Race And Ethnicity; Performance Feedback; Nba; Prejudice and Bias; Race; Ethnicity; Performance; Sports
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      Zhang, Letian. "Who Loses When a Team Wins? Better Performance Increases Racial Bias." Organization Science 30, no. 1 (January–February 2019): 40–50.
      • Spring 2017
      • Article

      Globalizing Latin American Beauty

      By: G. Jones
      This article discusses the growth over time of the beauty industry in Latin America and its bias towards celebrating whiter rather than darker skin. Although alleged Latin American fascination with beauty is regularly ascribed to culture, Latin sensuousness, and...  View Details
      Keywords: Latin America; Race And Ethnicity; Globalization; Race; Ethnicity; Prejudice and Bias; Beauty and Cosmetics Industry; Latin America
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      Jones, G. "Globalizing Latin American Beauty." ReVista: Harvard Review of Latin America 16, no. 3 (Spring 2017): 10–14.
      • July–August 2013
      • Article

      Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals

      By: Kathleen L. McGinn and Katherine L. Milkman
      We investigate the role of workgroup sex and race composition on the career mobility of professionals in "up-or-out" organizations. We develop a nuanced perspective on the potential career mobility effects of workgroup demography by integrating the social...  View Details
      Keywords: Professional Service Firms; Race And Ethnicity; Ethnicity; Race; Personal Development and Career; Gender; Legal Services Industry
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      McGinn, Kathleen L., and Katherine L. Milkman. "Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals." Organization Science 24, no. 4 (July–August 2013): 1041–1060.
      • Fall 2011
      • Article

      Leveraging Tribal Sovereignty for Economic Opportunity: A Strategic Negotiations Perspective

      By: Gavin Clarkson and James K. Sebenius
      Indian tribes and U.S. states often find themselves at the bargaining table, often negotiating "compacts" to govern gaming operations on tribal lands. The operational success of the Pequot gaming operation in Connecticut, Foxwoods, and the substantial revenue shared...  View Details
      Keywords: Strategy; Ethnicity; Negotiation Tactics; Race; Social Issues; Relationships; Government and Politics; Economics; United States
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      Clarkson, Gavin, and James K. Sebenius. "Leveraging Tribal Sovereignty for Economic Opportunity: A Strategic Negotiations Perspective." Missouri Law Review 76, no. 4 (Fall 2011): 1045–1112.
      • July 2011
      • Case

      Shifting the Diversity Climate: The Sodexo Solution

      By: David A. Thomas and Stephanie J. Creary
      This case profiles the evolution of Sodexo's diversity initiative. Diversity became a key priority for Sodexo, North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services...  View Details
      Keywords: Diversity; Business Strategy; Globalization; Management Teams; Gender; Race; Ethnicity; Age; Food and Beverage Industry; North America; Washington (state, US)
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      Thomas, David A., and Stephanie J. Creary. "Shifting the Diversity Climate: The Sodexo Solution." Harvard Business School Case 412-020, July 2011.
      • 2010
      • Working Paper

      Will I Stay or Will I Go?: Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

      By: Kathleen L. McGinn and Katherine L Milkman
      We develop an integrated theory of the social identity mechanisms linking workgroup sex and race composition across levels with individual turnover. Building on social identity research, we theorize that social cohesion (Tyler, 1999; Hogg and Terry, 2000) and social...  View Details
      Keywords: Competition; Ethnicity; Race; Groups and Teams; Identity; Resignation and Termination; Gender; Cooperation
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      McGinn, Kathleen L., and Katherine L Milkman. "Will I Stay or Will I Go? Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover." Harvard Business School Working Paper, No. 10-066, February 2010.
      • June 2009
      • Case

      The Rise of President Barack Hussein Obama

      By: David A. Thomas, Laura Morgan Roberts and Stephanie Creary
      This case profiles President Barack Hussein Obama's rise to the presidency as an "improbable candidate." The case illustrates the ways in which he overcame criticism from those who questioned his credibility and his values, and skepticism from those who were unsure...  View Details
      Keywords: Ethnicity; Race; Political Elections; Leadership; Personal Development and Career; Creativity; Trust
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      Thomas, David A., Laura Morgan Roberts, and Stephanie Creary. "The Rise of President Barack Hussein Obama." Harvard Business School Case 409-115, June 2009.
      • November 2008 (Revised January 2017)
      • Case

      Maggie Lena Walker and the Independent Order of St. Luke

      By: Anthony Mayo and Shandi Onise Smith
      As America struggled to regain its balance in the aftermath of the American Civil War, Maggie Lena Walker did her best to actively effect change by finding solutions to the social and economic problems facing blacks and especially black women. Taking charge of the...  View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Ethnicity; Race; Social Entrepreneurship; Personal Development and Career; Welfare; Business and Community Relations; Gender; Banks and Banking
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      Mayo, Anthony, and Shandi Onise Smith. "Maggie Lena Walker and the Independent Order of St. Luke." Harvard Business School Case 409-057, November 2008. (Revised January 2017.)
      • November 2007
      • Case

      Differences at Work: Jason (A)

      By: Sandra J. Sucher and Rachel Gordon
      Jason is a member of his firm's recruiting team, which has a mandate to create a more diverse workforce. When the group decides to interview a candidate based on the candidate's race, Jason wonders whether they made the right decision and how, in general, diversity...  View Details
      Keywords: Decisions; Ethnicity; Job Interviews; Race; Recruitment; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (A)." Harvard Business School Case 408-016, November 2007.
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      Are you looking for?

      Business ownership: by gender, race and ethnicity
      Where can I find data on U.S. businesses by gender, race, and ethnicity? U.S. Census Bureau: The Survey of Business Owners (SBO) provides the only...
      Pew Research Center: Race and Ethnicity | Pew Research Center: Race & Ethnicity | Baker Library | Bloomberg Center | Harvard Business School
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