Performance Appraisals - Publications - Faculty & Research

2018
Working Paper

Do You Value My Values? The Benefits of Integrating Corporate Social Responsibility into the Performance Appraisal Process

By: Lakshmi Ramarajan, Daniel A. Brown and Julie Battilana

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July–August 2015
Article

The Secret of Singapore: Why Cuba Should Look to Lee Kuan Yew's Thriving City-State for Economic Inspiration

Between 1965 and 1991, Singapore grew at an astonishing compound annual growth rate of nearly 14%. Critics of the island's performance accused its celebrated leader, Lee Kuan Yew, of thinly veiled tendencies toward communism and authoritarianism; they argued that the... View Details

Keywords: Economic Models; Communism; Economic Policy; Economic Reform; Angel Investors; Authoritarianism; Economic Systems; Economy; Policy; Government and Politics; Singapore; Cuba

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May 2014
Case

WeaveTech: High Performance Change

By: Michael Beer and Paul Swiercz

WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details

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April 2013
Case

Southfield Packaging

By: Michael Beer and Alisa Zalosh

Southfield Packaging provides packaging materials and services to medical device manufacturers. The case examines the relationship between a corporate vice president, Mark Sanders, and one of his direct reports, Regional Manager Frank Belby. Sanders' preparation for... View Details

Keywords: Rank and Position; Performance Evaluation; Problems and Challenges; Management Teams; Medical Devices and Supplies Industry; Distribution Industry; Service Industry

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July – August 2008
Article

Making Diverse Teams Click

By: Jeffrey T. Polzer

High interpersonal congruence-meaning alignment between team members' self-assessments and their appraisals of one another-improves the performance of diverse teams. And 360-degree feedback can help. View Details

Keywords: Groups and Teams; Alignment; Performance Evaluation; Diversity

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2008
Chapter

Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

By: Jeffrey T. Polzer and Heather M. Caruso

We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details

Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence

Citation

January 1997
Background Note

Conducting a Performance Appraisal Interview

By: Michael Beer

Discusses typical problems experienced by managers in conducting performance appraisal interviews. The underlying causes of these problems are analyzed and ideas are presented that might help managers overcome these problems. A rewritten version of an earlier note. View Details

Keywords: Compensation and Benefits; Managerial Roles; Performance Evaluation; Problems and Challenges

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October 1995 (Revised January 2002)
Background Note

Managing Performance

By: John J. Gabarro and Linda A. Hill

Encourages managers to think critically about how to prepare for and give a performance appraisal interview. Presents frameworks for evaluating subordinates' work and suggestions for coaching them. View Details

Keywords: Performance Evaluation; Framework

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October 1995
Supplement

Orientation for Viewing the Cranfield-Kearney Performance Appraisal Interview

By: John J. Gabarro and Linda A. Hill

Presents the background information to watching the video reenactment of the Cranfield-Kearney Performance Appraisal Interview. View Details

Keywords: Interpersonal Communication; Compensation and Benefits; Performance; Motivation and Incentives

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March 1995
Case

Donald Salter Communications, Inc.

By: Stuart C. Gilson and Jeremy Cott

A new CEO is hired to manage the turnaround of a family-owned newspaper publisher. In a departure from previous management, he implements a new compensation scheme that explicitly ties executive pay to market-value-based measures of firm performance. Because the... View Details

Keywords: Family Business; Transformation; Asset Management; Wages; Balanced Scorecard; Family Ownership; Motivation and Incentives; Valuation; Journalism and News Industry

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February 1995
Case

Old Colony Associates, The

By: John J. Gabarro and Andrew P. Burtis

The first case in a four-part case series that outlines the events leading up to a performance appraisal interview. Describes the background of the company. A rewritten version of an earlier case. View Details

Keywords: Performance Evaluation; Business Processes

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February 1995
Case

James Cranfield

By: John J. Gabarro and Andrew P. Burtis

Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. A rewritten version of an earlier case. View Details

Keywords: Performance Evaluation; Attitudes; Perspective; Emotions

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February 1995
Case

Eugene Kearney (A)

By: John J. Gabarro and Andrew P. Burtis

Describes the events leading up to an actual performance appraisal interview--the views, opinions, and attitudes of the subordinates who are to be interviewed. A rewritten version of an earlier case. View Details

Keywords: Performance Evaluation; Attitudes; Perspective; Rank and Position

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1992
Chapter

Making Performance Appraisal Work

By: M. Beer

Keywords: Performance Evaluation

Citation

1987
Chapter