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All HBS Web
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- Faculty Publications (4,862)
- 2006
- Working Paper
The Limits of Authority: Motivation versus Coordination
This paper studies the effects of open disagreement on motivation and coordination. It shows how, in the presence of differing priors, motivation and coordination impose conflicting demands on the allocation of authority, leading to a trade-off between the... View Details
Keywords:
Decisions;
Governance Controls;
Organizational Culture;
Agency Theory;
Conflict and Resolution;
Motivation and Incentives
Van den Steen, Eric J. "The Limits of Authority: Motivation versus Coordination." Sloan School of Management Working Paper, No. 4626-06, January 2006. (Available at SSRN.)
- December 2005 (Revised January 2007)
- Case
Ben & Jerry's: Preserving Mission & Brand within Unilever
By: James E. Austin and James Quinn
In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer...
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Keywords:
Brands and Branding;
Problems and Challenges;
Mergers and Acquisitions;
Mission and Purpose;
Social Enterprise;
Management Teams;
Governing and Advisory Boards;
Value Creation;
Corporate Governance;
Employee Relationship Management;
Food and Beverage Industry;
Agriculture and Agribusiness Industry;
Retail Industry;
United States
Austin, James E., and James Quinn. "Ben & Jerry's: Preserving Mission & Brand within Unilever." Harvard Business School Case 306-037, December 2005. (Revised January 2007.)
- December 2005 (Revised March 2007)
- Case
Leerink Swann & Co.: Creating Competitive Advantage
By: Boris Groysberg and Andrew N. McLean
In the spring of 2005, CEO Jeff Leerink has called a meeting of the executive committee to formulate Leerink Swann's growth strategy over the next five years so that it accomplishes three goals: expand into a new business, reinforce the firm's legacy businesses, and...
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Keywords:
Banks and Banking;
Human Resources;
Leadership Style;
Growth and Development Strategy;
Organizational Culture;
Alignment;
Competitive Strategy;
Competitive Advantage;
Expansion
Groysberg, Boris, and Andrew N. McLean. "Leerink Swann & Co.: Creating Competitive Advantage." Harvard Business School Case 406-060, December 2005. (Revised March 2007.)
- 2005
- Working Paper
Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations
By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input...
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Keywords:
Prejudice and Bias;
Working Conditions;
Knowledge Management;
Attitudes;
Organizational Culture
Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
- 2005
- Dissertation
Voluntary Environmental Management Initiatives: Smoke Signals or Smoke Screens?
Toffel, Michael W. "Voluntary Environmental Management Initiatives: Smoke Signals or Smoke Screens?" Diss., University of California, Berkeley, December 2005. (Winner of Academy of Management. Social Issues in Management Division. Best Dissertation Award presented by Academy of Management. Nominated for Academy of Management. Organizations and Natural Environment Division. Best Dissertation Award presented by Academy of Management. 2005.)
- November 2005 (Revised December 2005)
- Case
County Department of Public Health: Organizing for Emergency Preparedness and Response
By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health...
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Keywords:
Information Technology;
Change Management;
Crisis Management;
Health Care and Treatment;
Infrastructure;
Public Administration Industry;
Health Industry;
United States
Applegate, Lynda M., Ajay Vinze, and Minu Ipe. "County Department of Public Health: Organizing for Emergency Preparedness and Response." Harvard Business School Case 806-089, November 2005. (Revised December 2005.)
- November 2005 (Revised July 2009)
- Case
Cutter & Buck (A)
By: William A. Sahlman and Victoria Winston
Only three short months into her new position as CEO of publicly traded golf apparel manufacturer Cutter & Buck, Fran Conley discovers accounting irregularities that call into question the reliability of this company's financial statements. Working closely with her...
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Keywords:
Financial Statements;
Crime and Corruption;
Corporate Disclosure;
Governing and Advisory Boards;
Lawsuits and Litigation;
Organizational Change and Adaptation;
Going Public
Sahlman, William A., and Victoria Winston. "Cutter & Buck (A)." Harvard Business School Case 806-028, November 2005. (Revised July 2009.)
- November 2005 (Revised November 2007)
- Case
Tad O'Malley: December 2004
By: G. Felda Hardymon, Josh Lerner, Ann Leamon and Sean Klimczak
Tad O'Malley, a second-year student at Harvard Business School, must choose among three offers from private equity firms. Each firm presents a unique combination of history, culture, and compensation. Traces Tad's strategy in obtaining these offers and lets students...
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Keywords:
Private Equity;
Compensation and Benefits;
Job Offer;
Negotiation Tactics;
Organizational Culture;
Personal Development and Career
Hardymon, G. Felda, Josh Lerner, Ann Leamon, and Sean Klimczak. "Tad O'Malley: December 2004." Harvard Business School Case 806-024, November 2005. (Revised November 2007.)
- November 2005 (Revised March 2006)
- Case
Genentech - Capacity Planning
By: Daniel C. Snow, Steven C. Wheelwright and Alison Berkley Wagonfeld
While facilitating a complex clinical approval process over the next two to three years for a family of new cancer drugs, Genentech must develop a long-term capacity plan for a major class of new cancer products. Adding to the complexity and uncertainty is the fact...
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Keywords:
Factories, Labs, and Plants;
Growth and Development Strategy;
Management Style;
Management Teams;
Time Management;
Product;
Product Development;
Business Processes;
Performance Capacity;
Planning;
Risk and Uncertainty;
Complexity;
Pharmaceutical Industry
Snow, Daniel C., Steven C. Wheelwright, and Alison Berkley Wagonfeld. "Genentech - Capacity Planning." Harvard Business School Case 606-052, November 2005. (Revised March 2006.)
- November 2005
- Case
Michael Ovitz and The Walt Disney Company (A)
By: Jay W. Lorsch and Alexis Chernak
Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested, Ovitz engaged in negotiations with Michael Eisner, CEO of The Walt Disney Co., in the summer of 1995...
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Keywords:
Corporate Governance;
Management Teams;
Selection and Staffing;
Negotiation;
Organizational Culture
Lorsch, Jay W., and Alexis Chernak. "Michael Ovitz and The Walt Disney Company (A)." Harvard Business School Case 406-065, November 2005.
- November 2005 (Revised May 2007)
- Case
Leading Change at Simmons (A)
By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff
Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement...
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Keywords:
Organizational Change and Adaptation;
Motivation and Incentives;
Leading Change;
Employee Relationship Management;
Manufacturing Industry;
Consumer Products Industry;
United States
Casciaro, Tiziana E., Amy C. Edmondson, Stacy McManus, and Kate Roloff. "Leading Change at Simmons (A)." Harvard Business School Case 406-046, November 2005. (Revised May 2007.)
- November 2005 (Revised March 2007)
- Case
Leadership Development at Goldman Sachs
By: Boris Groysberg, Scott A. Snook and David Lane
In November 1999, 11 of Goldman Sachs' finest gathered to put the final touches on a revolutionary leadership development plan. Following Goldman's explosive growth during the 1990s and its eventual IPO in 1999, a diverse group of leaders from across the firm were...
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Keywords:
Initial Public Offering;
Leadership Development;
Growth and Development Strategy;
Management Skills;
Organizational Design;
Planning
Groysberg, Boris, Scott A. Snook, and David Lane. "Leadership Development at Goldman Sachs." Harvard Business School Case 406-002, November 2005. (Revised March 2007.)
- November 2005
- Case
Playgrounds and Performance: Results Management at KaBOOM! (A)
By: Herman B. Leonard, Marc J. Epstein and Laura Winig
KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying...
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Keywords:
Governing and Advisory Boards;
Growth and Development Strategy;
Social Enterprise;
Performance Evaluation;
Management Systems;
Design;
Construction Industry
Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
- October 2005 (Revised October 2006)
- Case
Infosys (A): Strategic Human Resource Management
By: Thomas J. DeLong, Jaya Tandon and Ganesh Rengaswamy
Hema Ravichandar, head of human resources, was given a new and aggressive milestone to reach: ensure Infosys is on the Top 10 lists of both Best Performing Companies and Best Employers by 2007. No large organization had ever been able to achieve this distinction...
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Keywords:
Business Growth and Maturation;
Transition;
Cost;
Human Resources;
Employee Relationship Management;
Problems and Challenges;
Competitive Strategy;
Information Technology Industry
DeLong, Thomas J., Jaya Tandon, and Ganesh Rengaswamy. "Infosys (A): Strategic Human Resource Management." Harvard Business School Case 406-010, October 2005. (Revised October 2006.)
- October 2005 (Revised September 2006)
- Case
Sapient Corporation (Abridged)
By: Rakesh Khurana and Joel Podolny
Describes the start-up, growth, organizational design, and operations over the first 10 years of a professional services firm. Focuses on the creative use of organizational purpose and values as an integral part of strategy and alignment of organizational activities.
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Keywords:
Leadership;
Organizational Culture;
Change Management;
Human Resources;
Entrepreneurship;
Growth and Development Strategy;
Business Growth and Maturation;
Operations;
Business Processes;
Management Analysis, Tools, and Techniques;
Service Industry
Khurana, Rakesh, and Joel Podolny. "Sapient Corporation (Abridged)." Harvard Business School Case 406-058, October 2005. (Revised September 2006.)
- October 2005 (Revised June 2007)
- Case
Apollo Hospitals--First-World Health Care at Emerging-Market Prices
By: Felix Oberholzer-Gee, Tarun Khanna and Carin-Isabel Knoop
The Apollo Hospitals Group, one of Asia's premier health care organizations, had come to rival the best health care organizations on the globe. Apollo offered advanced medical procedures, such as cardiac surgery using the beating heart technique, at very high levels of...
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Keywords:
Vertical Integration;
Decision Choices and Conditions;
Health Care and Treatment;
Global Strategy;
Developing Countries and Economies;
Health Industry;
Thailand;
United States;
India
Oberholzer-Gee, Felix, Tarun Khanna, and Carin-Isabel Knoop. "Apollo Hospitals--First-World Health Care at Emerging-Market Prices." Harvard Business School Case 706-440, October 2005. (Revised June 2007.)
- October 2005 (Revised February 2006)
- Case
Reactivity: A Case of Re-Invention
By: Myra M. Hart and Sylvia Sensiper
By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future...
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- October 2005 (Revised January 2006)
- Case
Augusta National Golf Club Controversy, The (A)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
The prestigious Augusta National Golf Club's secret membership is widely believed to exclude women. When feminist advocate Martha Burk receives a mysterious list of "members," she must decide how best to use this information in her efforts to crack the glass ceiling....
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Keywords:
Partners and Partnerships;
Attitudes;
Decision Making;
Problems and Challenges;
Business and Stakeholder Relations;
Gender;
Non-Governmental Organizations;
Communication Strategy;
Sports Industry
Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "Augusta National Golf Club Controversy, The (A)." Harvard Business School Case 306-029, October 2005. (Revised January 2006.)
- October 2005
- Class Lecture
Creating Customer-Centric Cultures: Lessons from High-Performance Organizations (FSS)
By: Rohit Deshpande
Deshpande, Rohit. "Creating Customer-Centric Cultures: Lessons from High-Performance Organizations (FSS)." Harvard Business School Class Lecture 306-057, October 2005.