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Publications

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    • Faculty Publications  (107)

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    • All HBS Web  (4,189)
      • Faculty Publications  (107)

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      The Hidden Vulnerabilities of Open Source Software
      Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a...
      The Hidden Vulnerabilities of Open Source Software
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      • Winter 2021
      • Article

      Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation

      By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
      While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding...  View Details
      Keywords: Social Media; Bargaining; 3d Negotiation; Negotiation; Conflict And Resolution
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      Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
      • 2020
      • Article

      Why Congress Should Invest in Open-Source Software

      By: Frank Nagle
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      Nagle, Frank. "Why Congress Should Invest in Open-Source Software." Brookings TechStream (October 13, 2020).
      • September 2020
      • Case

      Algramo

      By: Michael Chu, Monica Silva and Mariana Cal
      Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores...  View Details
      Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With Fmcgs To Meet Esg Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals And Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
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      Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020.
      • September 2020
      • Teaching Note

      Miami's Tech Future (D): Developing New Leadership

      By: Rosabeth Moss Kanter and Joyce J. Kim
      Traditional establishment leadership of Miami is increasingly challenged by a rising millennial generation that is more diverse and brings more innovative and entrepreneurial “outside-the-building” approaches, including impatience for change. Leadership succession is...  View Details
      Keywords: Leaders; Leadership; Civic Innovation; Change; Change Leadership; Startup; Diversity; Scaling And Growth; Jurisdictional Disputes; Communication; Community Impact; Community Relations; Leading Change; Leadership; Diversity; Demographics; Entrepreneurship; Business And Community Relations; Miami; Florida
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      Kanter, Rosabeth Moss, and Joyce J. Kim. "Miami's Tech Future (D): Developing New Leadership." Harvard Business School Teaching Note 321-047, September 2020.
      • August 2020
      • Article

      Strategies for Managing the Privacy Landscape

      By: Ramon Casadesus-Masanell and Andres Hervas-Drane
      Firms use consumer personal information to improve their products and services. Personal information is open to misuse, however, and when exploited for undesired or unexpected purposes reduces consumer’s trust in the firm and their willingness to provide personal...  View Details
      Keywords: Consumer Privacy; Privacy Threats; Strategy Framework; Strategy Interactions; Customers; Information; Management; Strategy; Technology Industry
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      Casadesus-Masanell, Ramon, and Andres Hervas-Drane. "Strategies for Managing the Privacy Landscape." Long Range Planning 53, no. 4 (August 2020).
      • June 2020 (Revised July 2020)
      • Case

      TraceTogether

      By: Mitchell B. Weiss and Sarah Mehta
      By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s...  View Details
      Keywords: Covid-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation And Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Technology; Mobile Technology; Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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      Weiss, Mitchell B., and Sarah Mehta. "TraceTogether." Harvard Business School Case 820-111, June 2020. (Revised July 2020.)
      • 2020
      • Working Paper

      Open Source Software and Global Entrepreneurship

      By: Nataliya Langburd Wright, Frank Nagle and Shane Greenstein
      Does more activity in open source lead to more entrepreneurial activity and, if so, how much, and in what direction? This study measures how participation on the GitHub open source platform affects the founding of new ventures globally. We estimate these effects using...  View Details
      Keywords: Open Source Software; Github; Software; Entrepreneurship; Global Range; Development Economics
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      Wright, Nataliya Langburd, Frank Nagle, and Shane Greenstein. "Open Source Software and Global Entrepreneurship." Harvard Business School Working Paper, No. 20-139, June 2020. (Revised July 2020.)
      • June 24, 2020
      • Article

      Wolfgang Puck on Leading His Restaurants Through the Pandemic

      By: Boris Groysberg
      Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also...  View Details
      Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change And Adaptation; Safety
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      Groysberg, Boris. "Wolfgang Puck on Leading His Restaurants Through the Pandemic." Harvard Business Review (website) (June 24, 2020).
      • 2020
      • Article

      Why Do User Communities Matter for Strategy?

      By: Sonali K. Shah and Frank Nagle
      In this essay, we explore how strategic management research and practice could benefit from considering the benefits and challenges obtainable through working with user communities. User communities represent a unique organizing structure for the exchange of ideas and...  View Details
      Keywords: User Communities; Innovation; Open Source; Collaboration; Cooperative Strategy; Knowledge Sharing; Strategy; Collaborative Innovation And Invention
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      Shah, Sonali K., and Frank Nagle. "Why Do User Communities Matter for Strategy?" Special Issue on Open Innovation. Strategic Management Review 1, no. 2 (2020): 305–353.
      • 2020
      • Article

      The Hidden Vulnerabilities of Open Source Software

      By: Frank Nagle and Jennifer L. Hoffman
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      Nagle, Frank, and Jennifer L. Hoffman. "The Hidden Vulnerabilities of Open Source Software." Harvard Business School Working Knowledge (February 24, 2020).
      • 2020
      • White Paper

      Vulnerabilities in the Core: Preliminary Report and Census II of Open Source Software

      By: Frank Nagle, Jessica Wilkerson, James Dana and Jennifer L. Hoffman
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      Nagle, Frank, Jessica Wilkerson, James Dana, and Jennifer L. Hoffman. "Vulnerabilities in the Core: Preliminary Report and Census II of Open Source Software." Linux Foundation Core Infrastructure Initiative, Linux Foundation, February 2020.
      • 2020
      • Working Paper

      How Competition Affects Contributions to Open Source Platforms: Evidence from OpenStreetMap and Google Maps

      By: Abhishek Nagaraj and Henning Piezunka
      Open source platforms often face competition from commercial alternatives and yet we lack an understanding of whether and how commercial competition affects contributions to open source platforms. We study how contributions to OpenStreetMap, a widely-used open source...  View Details
      Keywords: Open Source Platforms; Contributions; Competitive Entry; Impact; Multi-sided Platforms; Competition
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      Nagaraj, Abhishek, and Henning Piezunka. "How Competition Affects Contributions to Open Source Platforms: Evidence from OpenStreetMap and Google Maps." Working Paper, February 2020.
      • 2020
      • Working Paper

      Market Segmentation Trees

      By: Ali Aouad, Adam Elmachtoub, Kris Ferreira and Ryan McNellis
      As more commerce and media consumption are being conducted online, a wealth of new opportunities are emerging for personalized advertising. We propose a general methodology, Model Trees for Personalization (MTP), for tackling a broad class of personalized...  View Details
      Keywords: Decision Trees; Computational Advertising; Market Segmentation; Online Advertising; Customization And Personalization; Segmentation; Decision Making
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      Aouad, Ali, Adam Elmachtoub, Kris Ferreira, and Ryan McNellis. "Market Segmentation Trees." Working Paper, January 2020.
      • 2019
      • Article

      Overcoming Cultural Resistance to Open Source Innovation

      By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
      Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
      Design/methodology/approach: Discussion related to observation, experience and case studies...  View Details
      Keywords: Open Source Innovation; Organizational Culture; Organizational Change And Adaptation; Business Model; Technological Innovation; Collaborative Innovation And Invention
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      Winsor, John, Jin Hyun Paik, Michael Tushman, and Karim R. Lakhani. "Overcoming Cultural Resistance to Open Source Innovation." Strategy & Leadership 47, no. 6 (2019): 28–33.
      • September 2019 (Revised September 2020)
      • Case

      SOFWERX: Innovation at U.S. Special Operations Command (Abridged)

      By: Herman Leonard, Mitch Weiss, Jin Hyun Paik and Kerry Herman
      James "Hondo" Geurts, the Acquisition Executive for U.S. Special Operations Command was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. Overseeing acquisitions in one of the...  View Details
      Keywords: Open Innovation; Crowdsourcing; Prototyping; Navy; Entrepreneurship; Public Equity; Innovation And Invention; Innovation Leadership; Acquisition; Organizational Change And Adaptation; Public Administration Industry; United States
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      Leonard, Herman, Mitch Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command (Abridged)." Harvard Business School Case 820-047, September 2019. (Revised September 2020.)
      • 2019
      • Working Paper

      The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

      By: Hila Lifshitz - Assaf and Frank Nagle
      Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as...  View Details
      Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Software; open source Distribution; Performance Productivity
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      Lifshitz - Assaf, Hila, and Frank Nagle. "The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work." Working Paper, April 2019.
      • 2019
      • Working Paper

      Why Do User Communities Matter for Strategy?

      By: Sonali K. Shah and Frank Nagle
      User communities represent a unique organizing structure for the exchange of ideas and knowledge. They are organizations composed primarily of users working collaboratively, voluntarily, and with minimal oversight to freely and openly develop and exchange knowledge...  View Details
      Keywords: Strategic Management; Knowledge Sharing; Collaborative Innovation And Invention; Organizations; Knowledge Use And Leverage; Strategy
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      Shah, Sonali K., and Frank Nagle. "Why Do User Communities Matter for Strategy?" Harvard Business School Working Paper, No. 19-126, June 2019.
      • 2019
      • Book

      Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

      By: Karen G. Mills
      Fintech, Small Business & the American Dream describes the needs of small businesses for capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been...  View Details
      Keywords: Fintech; Big Data; Data; Technology; Artificial Intelligence; Great Recession; Regulation; Policy; Innovation; Banks; Lending; Loans; Access To Capital; American Dream; Community Banking; Small Business Administration; Entrepreneur; Government; Public Policy; Api; Policy Making; Small Business; Financing And Loans; Technological Innovation; Financial Crisis; Banks And Banking; Governing Rules, Regulations, And Reforms; Policy; United States
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      Mills, Karen G. Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity. Palgrave Macmillan, 2019.
      • March 2019
      • Teaching Note

      Numenta: Inventing and (or) Commercializing AI

      By: David B. Yoffie
      This teaching notes accompanies the Numenta case, HBS No. 716-469. The focus is how to scale a new artificial intelligence technology, how to build a platform and overcome chicken-or-the-egg problems, and how to utilize open source software and licensing.  View Details
      Keywords: Artificial Intelligence; Strategy; Technology; Technological Innovation; Commercialization
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      Yoffie, David B. "Numenta: Inventing and (or) Commercializing AI." Harvard Business School Teaching Note 719-462, March 2019.
      • 2019
      • Working Paper

      Government Technology Policy, Social Value, and National Competitiveness

      By: Frank Nagle
      This study seeks to better understand the impact that government technology procurement regulations have on social value and national competitiveness. To do this, it examines the impact of a change in France’s technology procurement policy that required government...  View Details
      Keywords: Social Value; Competitiveness; Government Administration; Technology; Acquisition; Policy; Value
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      Nagle, Frank. "Government Technology Policy, Social Value, and National Competitiveness." Harvard Business School Working Paper, No. 19-103, March 2019.
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      Are you looking for?

      The Hidden Vulnerabilities of Open Source Software
      Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a...
      The Hidden Vulnerabilities of Open Source Software
      → Search All HBS Web
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