Publications
Publications
Show Results For
-
All HBS Web
(82)
- Faculty Publications (3)
Ocado
→
Page 1 of
3
Results
Are you looking for?
Skip to content The HBS Digital Initiative brings together perspectives across disciplines to help people understand how technology is transforming...
- January 2021 (Revised May 2021)
- Case
Ocado Group: Ready for the Future
By: Jose B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords:
Growth and Development;
Innovation and Invention;
Innovation and Management;
Innovation Strategy;
Innovation Leadership;
Strategy;
Disruption;
Disruptive Innovation;
Online Technology;
Consumer Behavior;
Crisis Management;
Customer Value and Value Chain;
Food and Beverage Industry;
Retail Industry;
Consumer Products Industry;
Agriculture and Agribusiness Industry;
Technology Industry;
United Kingdom;
United States;
Europe
- January–February 2020
- Article
Competing in the Age of AI
By: Marco Iansiti and Karim R. Lakhani
Today’s markets are being reshaped by a new kind of firm—one in which artificial intelligence (AI) runs the show. This cohort includes giants like Google, Facebook, and Alibaba, and growing businesses such as Wayfair and Ocado. Every time we use their services, the...
View Details
- December 2015 (Revised February 2016)
- Case
Ocado
By: José Alvarez, David E. Bell and Damien McLoughlin
In 2015, U.K.-based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a highly automated...
View Details
Keywords:
Ocado;
Grocery;
Retail;
Online Grocery;
Supermarket;
Delivery Models;
Service Models;
United Kingdom;
Technology;
Operations Management;
Market Platforms;
Competition;
Online Technology;
Service Operations;
Service Delivery;
Supply Chain;
Marketing;
Retail Industry;
Food and Beverage Industry;
United Kingdom