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- June 29, 2022
- Other Article
Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation
By: Michael Luca, Ginger Zhe Jin and Daniel Martin
Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy...
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- May 2022
- Article
Complex Disclosure
By: Ginger Zhe Jin, Michael Luca and Daniel Martin
We present evidence that unnecessarily complex disclosure can result from strategic incentives to shroud information. In our lab experiment, senders are required to report their private information truthfully, but can choose how complex to make their reports. We find...
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- Article
The Deception Spiral: Corporate Obfuscation Leads to Perceptions of Immorality and Cheating Behavior
By: D.M. Markowitz, M. Kouchaki, J.T. Hancock and F. Gino
In four studies, we evaluated how corporate misconduct relates to language patterns, perceptions of immorality, and unethical behavior. First, we analyzed nearly 190 codes of conduct from S&P 500 manufacturing companies and observed that corporations with ethics...
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- Spring 2018
- Article
The ‘Moral Effect’ of Legalized Lawlessness:: Violence in Britain’s Twentieth Century Empire
From 1930s Palestine to Kenya in the years following World War II, systematized violence shaped and defined much of Britain’s twentieth-century empire. Liberal authoritarianism, and with it the “moral effect” that coercion had upon colonial subjects, gave rise to the...
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- May 31, 2016
- Article
Memories of Unethical Actions Become Obfuscated over Time
By: Maryam Kouchaki and Francesca Gino
Despite our optimistic belief that we would behave honestly when facing the temptation to act unethically, we often cross ethical boundaries. This paper explores one possibility for why people engage in unethical behavior over time by suggesting that memory for their...
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- 2010
- Book
Buy-In: Saving Your Good Idea from Getting Shot Down
By: John P. Kotter and Lorne A. Whitehead
You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,...
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