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    • All HBS Web  (101)
      • Faculty Publications  (11)

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      • May 2022
      • Case

      From GOP to NFT: Anthony Scaramucci and the Launch of Flatter NFT

      By: Lauren Cohen, Richard Ryffel and Grace Headinger
      Anthony Scaramucci, Managing Director of SkyBridge Capital, considered whether he should officially greenlight the launch of SkyBridge’s own NFT platform — Flatter NFT. He had led the investment firm to push first into Bitcoin and then Ethereum to make SkyBridge a...  View Details
      Keywords: Business Startup; Fintech; Technology; Cryptocurrency; Web3; Business Startups; Volatility; Decision Making; Entertainment; Entrepreneurship; Investment; Strategic Planning; Adoption; Competitive Advantage; Technology Adoption; Finance; Currency; Banking Industry; Financial Services Industry; Technology Industry; New York (city, NY)
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      Cohen, Lauren, Richard Ryffel, and Grace Headinger. "From GOP to NFT: Anthony Scaramucci and the Launch of Flatter NFT." Harvard Business School Case 222-085, May 2022.
      • 2022
      • Working Paper

      Consumer Reviews and Regulation: Evidence from NYC Restaurants

      By: Chiara Farronato and Georgios Zervas
      We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp. Among all dimensions that regulators monitor through mandated restaurant inspections, we...  View Details
      Keywords: Restaurants; Reviews; Hygiene; Yelp; Regulation; Food; Governing Rules, Regulations, and Reforms; Consumer Behavior
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      Farronato, Chiara, and Georgios Zervas. "Consumer Reviews and Regulation: Evidence from NYC Restaurants." NBER Working Paper Series, No. 29715, February 2022.
      • March 2020
      • Case

      Aereo

      By: Thomas R. Eisenmann and Jacey Taft
      Aereo aimed to disrupt television program distribution by providing consumers access to local broadcast TV programming using offsite antennas, cloud-based DVRs, and an Internet connection. With Aereo, consumers could “cut the cord” and avoid the high cost of a cable TV...  View Details
      Keywords: Entrepreneurship; Failure; Lawsuits and Litigation; Internet and the Web; Media; Entertainment and Recreation Industry; United States
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      Eisenmann, Thomas R., and Jacey Taft. "Aereo." Harvard Business School Case 820-043, March 2020.
      • October 2017 (Revised November 2017)
      • Case

      NYC311

      By: Constantine E. Kontokosta, Mitchell Weiss, Christine Snively and Sarah Gulick
      Joe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the mayor’s deputies: “Are some communities being underserved by 311? How do we know we are hearing from the right people?” Founded...  View Details
      Keywords: New York City; NYC; 311; NYC311; Big Data; Equal Access; Bias; Data Analysis; Public Entrepreneurship; Urban Informatics; Predictive Analytics; Chief Data Officer; Data Analytics; Cities; City Leadership; Analytics and Data Science; Analysis; Prejudice and Bias; Entrepreneurship; Public Sector; City; Public Administration Industry; New York (city, NY)
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      Kontokosta, Constantine E., Mitchell Weiss, Christine Snively, and Sarah Gulick. "NYC311." Harvard Business School Case 818-056, October 2017. (Revised November 2017.)
      • October 2016 (Revised October 2017)
      • Case

      Phipps Houses and the Future of Affordable Housing in NYC

      By: V. Kasturi Rangan and Lisa A. Chase
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      Rangan, V. Kasturi, and Lisa A. Chase. "Phipps Houses and the Future of Affordable Housing in NYC." Harvard Business School Case 517-036, October 2016. (Revised October 2017.)
      • July 2011 (Revised July 2011)
      • Teaching Note

      Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: TN Day 1 and Day 2

      By: Joseph L. Bower
      Teaching Note for 311032 and 311033.  View Details
      Keywords: Leadership
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      Bower, Joseph L. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: TN Day 1 and Day 2." Harvard Business School Teaching Note 312-024, July 2011. (Revised July 2011.)
      • August 2010 (Revised July 2012)
      • Case

      Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1

      By: Joseph L. Bower and Sonja Ellingson Hout
      Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 1 of the two case series focuses on the steps taken by Klein over his eight year tenure. Supplementary...  View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1." Harvard Business School Case 311-032, August 2010. (Revised July 2012.)
      • August 2010 (Revised July 2012)
      • Supplement

      Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2

      By: Joseph L. Bower and Sonja Ellingson Hout
      Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance. Day 2 focuses on Klein as a strategist, organization builder and driver of performance. Supplementary...  View Details
      Keywords: Organizational Change and Adaptation; Leading Change; Organizational Structure; Corporate Strategy; Education; Performance Improvement; Public Administration Industry; Education Industry
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      Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2." Harvard Business School Supplement 311-033, August 2010. (Revised July 2012.)
      • December 2009
      • Article

      Strategy-proofness versus Efficiency in Matching with Indifferences: Redesigning the NYC High School Match

      By: Atila Abdulkadiroglu, Parag A. Pathak and Alvin E. Roth
      The design of the New York City (NYC) High School match involved tradeoffs among efficiency, stability, and strategy-proofness that raise new theoretical questions. We analyze a model with indifferences—ties—in school preferences. Simulations with field data and the...  View Details
      Keywords: Decision Choices and Conditions; Secondary Education; Marketplace Matching; Performance Efficiency; Mathematical Methods; Motivation and Incentives; Strategy; Balance and Stability
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      Abdulkadiroglu, Atila, Parag A. Pathak, and Alvin E. Roth. "Strategy-proofness versus Efficiency in Matching with Indifferences: Redesigning the NYC High School Match." American Economic Review 99, no. 5 (December 2009). (AER links to access the Appendix and Downloadable Data Set.)
      • 2007
      • Working Paper

      Strategy-proofness versus Efficiency in Matching with Indifferences: Redesigning the NYC High School Match

      By: Atila Abdulkadiroglu and Alvin E. Roth
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      Abdulkadiroglu, Atila, Parag A. Pathak, and Alvin E. Roth. "Strategy-proofness versus Efficiency in Matching with Indifferences: Redesigning the NYC High School Match." Harvard Business School Working Paper, No. 07-076, April 2007.
      • January 1997 (Revised December 1999)
      • Case

      OXO International

      By: H. Kent Bowen, Marilyn Matis and Sylvie Ryckebusch
      OXO, a kitchen tools and gadgets company, was started by a businessman who had 30 years of experience in the housewares industry. With his wife and son as founders, he creates a new niche in the gadgets industry for high-end gourmet stores. The company has headquarters...  View Details
      Keywords: Entrepreneurship; Supply Chain Management; Production; Design; Ownership; Business Startups; Acquisition; Consumer Products Industry; Asia; New York (city, NY); Connecticut
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      Bowen, H. Kent, Marilyn Matis, and Sylvie Ryckebusch. "OXO International." Harvard Business School Case 697-007, January 1997. (Revised December 1999.)
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