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All HBS Web
(1,097)
- Faculty Publications (221)
- January 2007 (Revised August 2007)
- Case
Fulton County School System: Implementing the Balanced Scorecard
By: Robert S. Kaplan and Monica Nah Lee
Illustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and...
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Keywords:
Education;
Governance;
Leadership;
Balanced Scorecard;
Performance Improvement;
Strategy;
Education Industry
Kaplan, Robert S., and Monica Nah Lee. "Fulton County School System: Implementing the Balanced Scorecard." Harvard Business School Case 107-029, January 2007. (Revised August 2007.)
- 18 Dec 2006
- Other Presentation
Maine Competitiveness: Moving to a New Economic Development Model
This presentation draws on ideas from Professor Porter's articles and books, in articular, The Competitive Advantage of Nations (The Free Press, 1990), "Clusters and the New Competitive Agenda for Companies and Governments" in On Competition (Harvard Business School...
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Porter, Michael E. "Maine Competitiveness: Moving to a New Economic Development Model." Maine Competitiveness Caucus, Maine State Legislature, Augusta, ME, December 18, 2006.
- 28 Nov 2006
- Other Presentation
Singapore Competitiveness: A Nation in Transition
This presentation draws on ideas from Professor Porter's books and articles, in particular, "Building the Microeconomic Foundations of Prosperity," in The Global Competitiveness Report 2006-07(World Economic Forum, 2006); "Clusters and the New Competitive Agenda for...
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Porter, Michael E. "Singapore Competitiveness: A Nation in Transition." Institute for Strategy and Competitiveness, Singapore, November 28, 2006.
- 14 Nov 2006
- Other Presentation
Competitiveness and Economic Development: Where Does Texas Stand?
This presentation draws on ideas from Professor Porter's articles and books, in articular, The Competitive Advantage of Nations (The Free Press, 1990), "Clusters and the New Competitive Agenda for Companies and Governments" in On Competition (Harvard Business School...
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Porter, Michael E. "Competitiveness and Economic Development: Where Does Texas Stand?" Texas Economic Summit, San Antonio, TX, November 14, 2006.
- September 2006 (Revised May 2008)
- Supplement
Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)
By: V. Kasturi Rangan, Brooke Barton and Ezequiel Reficco
Engaging local stakeholders and building strong relations has become a strategic imperative for multinational firms in the often politically charged mining, oil, and gas sectors. For BHP Billiton, the world's second largest mining company, its Tintaya copper mine in...
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Rangan, V. Kasturi, Brooke Barton, and Ezequiel Reficco. "Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)." Harvard Business School Supplement 507-030, September 2006. (Revised May 2008.)
- September 2006
- Article
The Speed of Learning in Noisy Games: Partial Reinforcement and the Sustainability of Cooperation
By: Yoella Bereby-Meyer and Alvin E. Roth
In an experiment, players ability to learn to cooperate in the repeated prisoners dilemma was substantially diminished when the payoffs were noisy, even though players could monitor one anothers past actions perfectly. In contrast, in one-time play against a succession...
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Bereby-Meyer, Yoella, and Alvin E. Roth. "The Speed of Learning in Noisy Games: Partial Reinforcement and the Sustainability of Cooperation." American Economic Review 96, no. 4 (September 2006): 1029–1042.
- July 2006 (Revised August 2007)
- Case
Charles Veillon, S.A. (A)
By: Lynn S. Paine and Aldo Sesia
The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the labor practices of its suppliers. A particular concern is avoiding child labor and other forms of workplace coercion....
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Paine, Lynn S., and Aldo Sesia. "Charles Veillon, S.A. (A)." Harvard Business School Case 307-002, July 2006. (Revised August 2007.)
- February 2006 (Revised November 2012)
- Case
Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (A)
By: V. Kasturi Rangan, Brooke Barton and Ezequiel Reficco
Located in the highlands of Peru, the Tintaya copper mine has long been a source of intense conflict between local community members and mine operators. The mine, which was owned and managed first by the Peruvian state and later by BHP Billiton, stands on 2,300...
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Keywords:
Developing Countries and Economies;
Multinational Firms and Management;
Agreements and Arrangements;
Corporate Social Responsibility and Impact;
Business and Community Relations;
Non-Governmental Organizations;
Conflict Management;
Mining Industry;
Australia;
Peru
Rangan, V. Kasturi, Brooke Barton, and Ezequiel Reficco. "Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (A)." Harvard Business School Case 506-023, February 2006. (Revised November 2012.)
- 21 Oct 2005
- Other Presentation
In Search of a Competitive Identity: Towards A Competitiveness Agenda for Colombia
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2005-06, (World...
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Porter, Michael E. "In Search of a Competitive Identity: Towards A Competitiveness Agenda for Colombia." Institute for Strategy and Competitiveness, Cartagena, Columbia, October 21, 2005.
- 29 Jun 2005
- Other Presentation
Chile’s Competitiveness: Where Does the Country Stand?
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2004, (World Economic...
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Porter, Michael E. "Chile’s Competitiveness: Where Does the Country Stand?" Institute for Strategy and Competitiveness, Santiago, Chile, June 29, 2005.
- December 2004 (Revised October 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron (A)
Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier...
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Keywords:
Adaptation;
Success;
Business Model;
Business History;
Growth Management;
Governance Controls;
Innovation and Management;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (A)." Harvard Business School Case 905-048, December 2004. (Revised October 2005.)
- December 2004 (Revised October 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron (B)
Presents a brief historical overview of Enron's rise, its strategic successes and failures, the evolution of its business model, and the organizational processes relied upon by Enron's management to drive and monitor the business. A rewritten version of an earlier...
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Keywords:
Transition;
Risk Management;
Management Practices and Processes;
Success;
Business Model;
Strategy;
Business History;
Governance Controls;
Innovation and Management;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron (B)." Harvard Business School Case 905-049, December 2004. (Revised October 2005.)
- March 2004
- Article
Inflation, Inflation Variability, and Corruption
By: Miguel Braun and Rafael Di Tella
We present a model where agents can inflate the cost of goods needed to start an investment project and inflation variability increases monitoring costs. We show that inflation variability can lead to higher corruption and lower investment. We document a positive...
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Braun, Miguel, and Rafael Di Tella. "Inflation, Inflation Variability, and Corruption." Economics & Politics 16, no. 1 (March 2004).
- 27 Feb 2004
- Other Presentation
The Competitive Advantage of Regions
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2001,...
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Porter, Michael E. "The Competitive Advantage of Regions." Columbus Partnership Retreat, John F. Kennedy School of Government, Cambridge, MA, February 27, 2004.
- 18 Nov 2003
- Lecture
Microeconomic Foundations of Competitiveness—A New Agenda for International Aid Institutions
This presentation draws on ideas from Professor Porter’s books and articles, in particular, "Building the Microeconomic Foundations of Prosperity," in The Global Competitiveness Report 2003-04 (World Economic Forum, 2003); "Clusters and the New Competitive...
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Keywords:
Economics
Porter, Michael E. "Microeconomic Foundations of Competitiveness—A New Agenda for International Aid Institutions." Lecture at the Leadership Team Workshop, United Nations Development Programme (UNDP), New York City, NY, United States, November 18, 2003.
- October 2003 (Revised April 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron
Presents an historical overview of Enron's rise and fall and summarizes what is currently known about (1) the evolution of Enron's business model, (2) the organizational processes Enron officials relied on to drive and monitor the business, (3) emergent behavior...
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Keywords:
Business Model;
Behavior;
Governing and Advisory Boards;
Success;
Transformation;
Failure;
Business Processes;
Energy Industry;
United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron." Harvard Business School Case 904-036, October 2003. (Revised April 2005.)
- 13 May 2003
- Other Presentation
The Competitive Advantage of Regions
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2001,...
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Porter, Michael E. "The Competitive Advantage of Regions." Indiana Leadership Summit, Indianapolis, IN, May 13, 2003.
- May 2003
- Background Note
Customer Management Strategy in Business Markets
By: Das Narayandas
Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, monitoring the health of customer relations, and linking the vendors' customer management effort to...
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Keywords:
Customer Focus and Relationships;
Customer Relationship Management;
Decision Making;
Networks;
Customization and Personalization;
Manufacturing Industry
Narayandas, Das. "Customer Management Strategy in Business Markets." Harvard Business School Background Note 503-060, May 2003.
- March 2003
- Background Note
Monitoring the Health of Customer Relationships
By: Das Narayandas
Discusses the role of satisfaction and loyalty measurement in monitoring the health of customer relationships.
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- February 2003
- Background Note
Leading Teams
This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams...
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Keywords:
Communication;
Decision Making;
Leadership;
Managerial Roles;
Performance Effectiveness;
Groups and Teams
Polzer, Jeffrey T. "Leading Teams." Harvard Business School Background Note 403-094, February 2003.