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Publications

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  • All HBS Web  (146)
    • Faculty Publications  (38)

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    • All HBS Web  (146)
      • Faculty Publications  (38)

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      Information Session in Minneapolis
      Join us to learn more about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA...
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      • November 2020
      • Case

      Community-First Public Safety

      By: Mitchell B. Weiss and Sarah Mehta
      How many police officer positions to fund? In August 2020, the question facing St. Paul Mayor Melvin Carter, which might have seemed routine to another mayor at another time in another place, was anything but. A pandemic had rendered the city some $19-$34 million short...  View Details
      Keywords: Race; Law Enforcement; Governance; Decision Making; Public Administration Industry; United States; Minnesota; Saint Paul
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      Weiss, Mitchell B., and Sarah Mehta. "Community-First Public Safety." Harvard Business School Case 821-005, November 2020.
      • March 2020
      • Case

      Minneapolis Star Tribune

      By: Joseph L. Bower, Elizabeth Hansen and Michael Norris
      In the summer of 2019, Mike Klingensmith, CEO of the Minneapolis Star Tribune, the Twin Cities metro region’s largest newspaper, reviewed subscription trends and plans for future experimentation. The newspaper industry across the U.S. had suffered a steep decline for...  View Details
      Keywords: Financial Performance; Industry Evolution; Business Earnings; Organizational Change And Adaptation; Strategic Planning; Journalism And News Industry; Minnesota
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      Bower, Joseph L., Elizabeth Hansen, and Michael Norris. "Minneapolis Star Tribune." Harvard Business School Case 920-302, March 2020.
      • November 2017
      • Teaching Note

      Reinventing Best Buy

      By: John R. Wells and Gabriel Ellsworth
      Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales....  View Details
      Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth And Maturation; Business Model; For-profit Firms; Customer Focus And Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, And Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms And Management; Business History; Cost; Selection And Staffing; Reports; Technological Innovation; Job Cuts And Outsourcing; Human Capital; Leading Change; Business Or Company Management; Goals And Objectives; Growth And Development; Growth And Development Strategy; Management Teams; Brands And Branding; Product Marketing; Consumer Behavior; Demand And Consumers; Media; Distribution; Order Taking And Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change And Adaptation; Public Ownership; Problems And Challenges; Programs; Groups And Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment And Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; minneapolis; Saint Paul; St. Paul
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      Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Teaching Note 718-442, November 2017.
      • January 2017
      • Supplement

      Medtronic: Making the Big Leap Forward (B)

      By: William W. George and Monica Baraldi
      On December 1, 2014, Medtronic announced that it had completed a $17 billion bond sale to finance the Covidien acquisition, officially completed on January 26, 2015. Medtronic’s legal headquarters moved to Ireland, while its operational headquarters remained in...  View Details
      Keywords: Acquisition; Medtronic; Covidien; Mission; Tax Inversion; Business Strategy; Leadership; Mergers And Acquisitions; Integration; Pharmaceutical Industry; Republic Of Ireland; Europe; Minnesota; United States
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      George, William W., and Monica Baraldi. "Medtronic: Making the Big Leap Forward (B)." Harvard Business School Supplement 317-074, January 2017.
      • 2016
      • Conference Paper

      A New Categorization of the U.S. Economy: The Role of Supply Chain Industries in Performance

      By: Mercedes Delgado and Karen G. Mills
      Supply chains have been an important part of the discussion of the American economy. However, this discussion has lacked an empirical definition of who are the suppliers and this has limited our understanding of their role in national performance. This paper introduces...  View Details
      Keywords: Supply Chain Categorization,; Economics; Corporate Entrepreneurship; Service Industry; North And Central America
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      Delgado, Mercedes, and Karen G. Mills. "A New Categorization of the U.S. Economy: The Role of Supply Chain Industries in Performance." Paper presented at the Industry Studies Association, Minneapolis, MN, May 2016.
      • March 2016 (Revised May 2018)
      • Case

      Reinventing Best Buy

      By: John R. Wells and Gabriel Ellsworth
      On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast...  View Details
      Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth And Maturation; Business Model; For-profit Firms; Customer Focus And Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, And Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms And Management; Business History; Cost; Selection And Staffing; Reports; Technological Innovation; Job Cuts And Outsourcing; Human Capital; Leading Change; Business Or Company Management; Goals And Objectives; Growth And Development; Growth And Development Strategy; Management Teams; Brands And Branding; Product Marketing; Consumer Behavior; Demand And Consumers; Media; Distribution; Order Taking And Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change And Adaptation; Public Ownership; Problems And Challenges; Programs; Groups And Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment And Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; minneapolis; Saint Paul; St. Paul
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      Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
      • 29 Sep 2014
      • Other Presentation

      Reshaping Regional Economic Development: Clusters and Regional Strategy

      By: Michael E. Porter
      Professor Michael Porter delivered a keynote speech at Mapping the Midwest's Future, a conference held in Minneapolis and hosted by the University of Minnesota that officially launched the new U.S. Cluster Mapping tool. His presentation focused on U.S. competitiveness...  View Details
      Keywords: Clusters; Regional Strategy; Industry Clusters; Economics; minneapolis; United States
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      Porter, Michael E. "Reshaping Regional Economic Development: Clusters and Regional Strategy." Mapping the Midwest's Future, Institute for Strategy and Competitiveness and University of Minnesota, Humphrey School of Public Affairs, Minneapolis, MN, September 29, 2014.
      • 25 Nov 2013
      • Other Presentation

      Future of Healthcare Delivery

      By: Michael E. Porter
      Keywords: Health
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      Porter, Michael E. "Future of Healthcare Delivery." Medtronic, Minneapolis, MN, November 25, 2013.
      • Oct 2013
      • Talk

      What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors

      By: Michael W. Toffel
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      Toffel, Michael W. "What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors." Supply Chain and Operations Department Seminar, University of Minnesota, Carlson School of Management, Minneapolis, MN, United States, October 2013.
      • June 24, 2012
      • Article

      Leaders' Character More Important Than Resumes

      By: Bill George
      Keywords: Leadership; Leadership
      Citation
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      George, Bill. "Leaders' Character More Important Than Resumes." Star Tribune (Minneapolis) (June 24, 2012).
      • May 19, 2012
      • Article

      Bill George: Speaking Out Against the Marriage Amendment

      By: Bill George
      Citation
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      George, Bill. "Bill George: Speaking Out Against the Marriage Amendment." Star Tribune (Minneapolis) (May 19, 2012).
      • April 14, 2012
      • Article

      Greatest Generation is Passing Local Leadership Torch

      By: Bill George
      Keywords: Leadership; Leadership
      Citation
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      George, Bill. "Greatest Generation is Passing Local Leadership Torch." Star Tribune (Minneapolis) (April 14, 2012).
      • January 7, 2012
      • Article

      What Minnesota can Learn from Germany

      By: Bill George
      Keywords: Leadership; Leadership
      Citation
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      George, Bill. "What Minnesota can Learn from Germany." Star Tribune (Minneapolis) (January 7, 2012).
      • January 7, 2012
      • Article

      What Minnesota Can Learn from Germany

      By: Bill George
      Keywords: Learning; Minnesota; Germany
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      George, Bill. "What Minnesota Can Learn from Germany." Star Tribune (Minneapolis) (January 7, 2012).
      • November 2011 (Revised February 2012)
      • Case

      Greater Minneapolis-St. Paul: Building on a Diversified Base

      By: William W. George
      Since the 1970s, the Minneapolis-St. Paul metropolitan region (MSP) had outpaced the nation in job creation and income per capita. MSP's diversified base of industry clusters had enabled the region to adapt to economic downturns and an exodus of major corporate...  View Details
      Keywords: Industry Clusters; Employment; Organizations; Transformation; Economic Slowdown And Stagnation; minneapolis; Saint Paul
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      George, William W. "Greater Minneapolis-St. Paul: Building on a Diversified Base." Harvard Business School Case 412-074, November 2011. (Revised February 2012.)
      • November 19, 2011
      • Article

      Extraordinary Collaboration Can Rebuild Minnesota Miracle

      By: Bill George
      Keywords: Cooperation; Minnesota
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      George, Bill. "Extraordinary Collaboration Can Rebuild Minnesota Miracle." Star Tribune (Minneapolis) (November 19, 2011).
      • November 2011 (Revised February 2012)
      • Case

      Greater Minneapolis-St. Paul: Building on a Diversified Base (Abridged)

      By: William W. George
      Keywords: Economic Growth; Competition; minneapolis; Saint Paul
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      George, William W. "Greater Minneapolis-St. Paul: Building on a Diversified Base (Abridged)." Harvard Business School Case 412-088, November 2011. (Revised February 2012.)
      • May 16, 2011
      • Article

      Take a Close Look at the New Generation of Corporate Leaders

      By: Bill George
      Keywords: Leadership
      Citation
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      George, Bill. "Take a Close Look at the New Generation of Corporate Leaders." Star Tribune (Minneapolis) (May 16, 2011).
      • April 2011
      • Case

      Daniel Kim's Dilemma (A)

      By: Bill George and Natalie Kindred
      Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two...  View Details
      Keywords: Ethics; Fairness; Corporate Accountability; Emotions; Behavior; Leadership Style; Governing And Advisory Boards; Corporate Disclosure
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      George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (A)." Harvard Business School Case 411-009, April 2011.
      • April 2011
      • Supplement

      Daniel Kim's Dilemma (B)

      By: Bill George and Natalie Kindred
      Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two...  View Details
      Keywords: Ethics; Venture Capital; Revenue; Governance Controls; Governing And Advisory Boards; Management Style; Personal Development And Career; Problems And Challenges; Behavior
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      George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (B)." Harvard Business School Supplement 411-054, April 2011.
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