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U.S. Competitiveness FAQ About the Project Research Faculty Forum Media Coverage Research Middle Skills The demand for “middle-skills” jobs—those...
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college...
- December 24, 2020
- Article
How Businesses Can Find 'Hidden Workers'
By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021,...
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Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
- July 2020 (Revised January 2021)
- Case
Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil
By: Geoffrey Jones and Yazeed Al-Rashed
This case describes the business career of Calouste Gulbenkian, a skilled intermediary who was able to secure 5 per cent of a vast oil concession covering much of the Middle East that was signed in 1928. Gulbenkian was an ethnic Armenian born in the Ottoman Empire,...
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Keywords:
Oil;
Globalization;
Energy Sources;
History;
Biography;
Energy Industry;
Turkey;
Central Asia;
middle East
Jones, Geoffrey, and Yazeed Al-Rashed. "Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil." Harvard Business School Case 321-003, July 2020. (Revised January 2021.)
- February 2018 (Revised May 2019)
- Case
CEWD: Closing the Skills Gap
By: William Kerr, Michael Norris and Manjari Raman
In 2018, Ann Randazzo, executive director of the Center for Energy Workforce Development (CEWD) is assessing the organization’s performance since its 2006 founding. Founded to address an imminent retirement bubble of middle skills workers in the utilities industry,...
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Keywords:
Workforce Development;
Industry Cooperation;
Skills Gap;
Middle Skills;
Training;
Strategic Planning;
Competency And skills;
Utilities Industry;
United States
Kerr, William, Michael Norris, and Manjari Raman. "CEWD: Closing the Skills Gap." Harvard Business School Case 818-081, February 2018. (Revised May 2019.)
- 2017
- Report
Room to Grow: Identifying New Frontiers for Apprenticeships
By: Joseph B. Fuller and Matthew Sigelman
In the United States, apprentices are employed in just 27 occupations, mostly in skilled, physical trades. An analysis of job postings data shows that extending apprenticeships to more occupations provides an opportunity to expand employment and close the middle skills...
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Keywords:
Employment;
Training;
Competency And skills;
Personal Development And Career;
United States
Fuller, Joseph B., and Matthew Sigelman. "Room to Grow: Identifying New Frontiers for Apprenticeships." Report, November 2017. (Published by Burning Glass Technologies and Harvard Business School, Managing the Future of Work.)
- February 2016
- Teaching Note
Akın Öngör's Journey
By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
The case of Akın Öngör's Journey describes a highly successful former CEO with stellar leadership skills, who transformed a bank in Turkey into one of the world's best, steered it to contribute to his country's social agenda, influenced business practices of other...
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- December 2015 (Revised April 2019)
- Case
Chicken Republic
By: Jose Alvarez and Natalie Kindred
Deji Akinyanju, founder of Nigerian fast-food chain Chicken Republic, and Ayo Oduntan, founder of an integrated Nigerian poultry operation (Amo Byng Group), are among a growing cadre of skilled food-industry entrepreneurs for whom the opportunities to serve the...
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Keywords:
Poultry;
Chicken;
Value Chain;
Emerging Market;
Chicken Republic;
Amo Byng;
Doreo Partners;
Babban Gona;
Reform;
Mint;
Qsr;
Quick Serve Restaurant;
Fast Food;
Corruption;
Growth;
Leadership;
Food;
Customer Value And Value Chain;
Supply Chain;
Infrastructure;
Animal-based Agribusiness;
Entrepreneurship;
Emerging Markets;
Crime And Corruption;
Governance;
Growth And Development;
Agriculture And Agribusiness Industry;
Nigeria;
Africa
Alvarez, Jose, and Natalie Kindred. "Chicken Republic." Harvard Business School Case 516-052, December 2015. (Revised April 2019.)
- November 2015 (Revised May 2016)
- Case
Aspiring Minds
By: Karim R. Lakhani, Marco Iansiti and Christine Snively
By 2015, India-based employment assessment and certification provider Aspiring Minds had helped facilitate over 300,000 job matches through its assessment tools. Aspiring Minds' flagship product, the Aspiring Minds Computer Adaptive Test (AMCAT), used machine learning...
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Keywords:
Technology;
Strategy;
Higher Education;
Technological Innovation;
Employment;
Technology Industry;
India;
China
Lakhani, Karim R., Marco Iansiti, and Christine Snively. "Aspiring Minds." Harvard Business School Case 616-013, November 2015. (Revised May 2016.)
- 2014
- Report
Bridge the Gap: Rebuilding America's Middle Skills
By: Joseph B. Fuller, Jennifer Burrowes, Manjari Raman, Dan Restuccia and Alexis Young
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms...
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Keywords:
Business Or Company Management;
Human Capital;
Education;
Competency And skills;
Macroeconomics;
United States
Fuller, Joseph B., Jennifer Burrowes, Manjari Raman, Dan Restuccia, and Alexis Young. "Bridge the Gap: Rebuilding America's Middle Skills." Report, U.S. Competitiveness Project, Harvard Business School, November 2014. (This report was authored jointly by Accenture, Burning Glass Technologies, and Harvard Business School.)
- 2014
- Report
An Economy Doing Half Its Job: Findings of Harvard Business School's 2013–14 Survey on U.S. Competitiveness
By: Michael E. Porter and Jan Rivkin
In 2013–14, Harvard Business School (HBS) conducted its third alumni survey on U.S. competitiveness. Our report on the findings focuses on a troubling divergence in the American economy: large and midsize firms have rallied strongly from the Great Recession, and highly...
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Porter, Michael E., and Jan Rivkin. "An Economy Doing Half Its Job: Findings of Harvard Business School's 2013–14 Survey on U.S. Competitiveness." Report, Harvard Business School, September 2014. (With contributions from Joseph B. Fuller, Allen S. Grossman, Rosabeth Moss Kanter, and Kevin W. Sharer.)
- Article
Political Skill: Explaining the Effects of Nonnative Accent on Managerial Hiring and Entrepreneurial Investment Decisions
By: Laura Huang, Marcia Frideger and Jone L. Pearce
We propose and test a new theory explaining glass-ceiling bias against nonnative speakers as driven by perceptions that nonnative speakers have weak political skill. Although nonnative accent is a complex signal, its effects on assessments of the speakers' political...
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Keywords:
Spoken Communication;
Prejudice And Bias;
Competency And skills;
Selection And Staffing;
Entrepreneurship;
Investment;
Decisions
Huang, Laura, Marcia Frideger, and Jone L. Pearce. "Political Skill: Explaining the Effects of Nonnative Accent on Managerial Hiring and Entrepreneurial Investment Decisions." Journal of Applied Psychology 98, no. 6 (November 2013): 1005–1017.
- September 2012 (Revised September 2015)
- Case
Doing Business in India
By: Andy Zelleke, Felix Oberholzer-Gee and Saloni Chaturvedi
The case is set in August 2012—a time when India was undergoing policy stasis as several key reforms were stalled and the government faced allegations of misallocation of coal production licenses. The first part of the case provides a brief background on India's...
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- August 2011 (Revised May 2012)
- Case
Haier: Taking a Chinese Company Global in 2011
By: Tarun Khanna, Krishna G. Palepu and Phillip Andrews
In 2011, Haier, China's leading appliance manufacturer, had over $20 billion in worldwide sales and had just been named the leading refrigerator manufacturer worldwide. Describes Haier's rise over three decades from a defunct refrigerator factory in China's Qingdao...
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Keywords:
Business Growth And Maturation;
Global Strategy;
Expansion;
Diversification;
Emerging Markets;
Consumer Products Industry;
Manufacturing Industry;
China
Khanna, Tarun, Krishna G. Palepu, and Phillip Andrews. "Haier: Taking a Chinese Company Global in 2011." Harvard Business School Case 712-408, August 2011. (Revised May 2012.)
- 2004
- Case
Learning to Manage with Data in Duval County Public Schools: Lake Shore Middle School (A)
By: Allen Grossman, James P. Honan and Caroline Joan King
- 2004
- Case
Learning to Manage with Data in Duval County Public Schools: Lake Shore Middle School (B)
By: Allen Grossman, James P. Honan and Caroline Joan King
- 2004
- Teaching Note
Learning to Manage with Data in Duval County Public Schools: Lake Shore Middle School (A) and (B) Case Series, Teaching Note
By: Allen Grossman, James P. Honan and Caroline Joan King
- Article
Enfranchisement of Service Workers
By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1....
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Keywords:
Motivation And Incentives;
Franchise Ownership;
Employees;
Compensation And Benefits;
Service Industry;
Japan;
United States
Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
- Teaching Interest
Senior Executive Leadership Program - Middle East (SELPME)
By: Stefan H. Thomke
Change is everywhere in the Middle East today, as many countries seek to diversify their economies and encourage new industries. While the region's complexity includes distinct political and economic conditions in each country in addition to an uncertain global... View Details
Are you looking for?
U.S. Competitiveness FAQ About the Project Research Faculty Forum Media Coverage Research Middle Skills The demand for “middle-skills” jobs—those...
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college...