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All HBS Web
(6,275)
- Faculty Publications (1,580)
- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew...
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Keywords:
Motivation and Incentives;
Managerial Roles;
Retention;
Employees;
Performance Improvement;
Recruitment;
Problems and Challenges;
Compensation and Benefits;
Food and Beverage Industry;
Service Industry;
Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
- October 1985
- Supplement
CompuServe (C)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe.
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Heskett, James L. "CompuServe (C)." Harvard Business School Supplement 386-096, October 1985.
- October 1985 (Revised November 1986)
- Supplement
CompuServe (D)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job as CEO at CompuServe.
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Heskett, James L. "CompuServe (D)." Harvard Business School Supplement 386-097, October 1985. (Revised November 1986.)
- October 1985 (Revised November 1986)
- Supplement
CompuServe (E)
By: James L. Heskett
Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe.
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Heskett, James L. "CompuServe (E)." Harvard Business School Supplement 386-098, October 1985. (Revised November 1986.)
- August 1985
- Case
CML Group, Inc.: Going Public (C)
Contains a description of some issues confronting management of CML Group. They have decided to go public, have selected an underwriting team, and must make final decisions about the size, composition and pricing of the issue. Because stock prices have fallen since the...
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Keywords:
Initial Public Offering;
Going Public;
Problems and Challenges;
Consumer Products Industry;
Retail Industry
Sahlman, William A. "CML Group, Inc.: Going Public (C)." Harvard Business School Case 286-009, August 1985.
- 01 Aug 1985
- Conference Presentation
The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management
By: R. M. Kanter
Kanter, R. M. "The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management." Paper presented at the American Sociological Association Annual Meeting, Washington, DC, August 01, 1985. (Reprintings include: Human Resource Management, vol. 25 (Winter 1986); The Nature of Work: Sociological Perspectives, edited by K.T. Erikson and S.P. Vallas. New Haven: Yale University Press, 1990; Creative Personnel Practices, edited by J.N. Matzer. Washington, D.C.: International City Management Association, 1988.)
- May 1985 (Revised November 1990)
- Case
Spinnaker Software Corp.
Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to...
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Keywords:
Decisions;
Borrowing and Debt;
Insolvency and Bankruptcy;
Profit;
Growth and Development;
Growth and Development Strategy;
Problems and Challenges;
Software;
Information Technology Industry
Stevenson, Howard H. "Spinnaker Software Corp." Harvard Business School Case 385-252, May 1985. (Revised November 1990.)
- January 1985
- Background Note
The Challenges, Motivations & Mentalities of MNC Management
Bartlett, Christopher A. "The Challenges, Motivations & Mentalities of MNC Management." Harvard Business School Background Note 385-250, January 1985.
- October 1984
- Background Note
Goals: The Problem of Balancing Multiple Constituencies
By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Goals: The Problem of Balancing Multiple Constituencies." Harvard Business School Background Note 385-187, October 1984.
- November 1983 (Revised October 1989)
- Case
Procter & Gamble Europe: Vizir Launch
Describes P&G's expansion in Europe, including the development of a strong country subsidiary management, responsive to local market differences. The launch of a new product presents strategic and organizational challenges as P&G considers making this their first...
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Keywords:
Business Subsidiaries;
Trade;
Business or Company Management;
Growth and Development Strategy;
Product Launch;
Emerging Markets;
Organizational Design;
Problems and Challenges;
Expansion;
Europe
Bartlett, Christopher A. "Procter & Gamble Europe: Vizir Launch." Harvard Business School Case 384-139, November 1983. (Revised October 1989.)
- October 1983
- Article
Measuring Manufacturing Performance: A New Challenge for Management Accounting Research
By: Robert S. Kaplan
Kaplan, Robert S. "Measuring Manufacturing Performance: A New Challenge for Management Accounting Research." Accounting Review 58 (October 1983): 686–705.
- April 1981 (Revised January 1997)
- Case
Corning Glass Works: The Z-Glass Project
By: Kim B. Clark
Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix...
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Keywords:
Decisions;
Production;
Problems and Challenges;
Conflict Management;
Performance Productivity;
Factories, Labs, and Plants;
Groups and Teams;
Consumer Products Industry;
Manufacturing Industry;
United States
Clark, Kim B. "Corning Glass Works: The Z-Glass Project." Harvard Business School Case 681-091, April 1981. (Revised January 1997.)
- April 1981 (Revised March 1993)
- Case
General Electric: Strategic Position--1981
By: Francis Aguilar and Richard G. Hamermesh
Describes the introduction and evolution of General Electric's strategic planning system from the 1960s to Jack Welch's tenure. Allows discussion of the interplay of problems and circumstances to the evolution of the strategic planning system, and how Welch might use...
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Aguilar, Francis, and Richard G. Hamermesh. "General Electric: Strategic Position--1981." Harvard Business School Case 381-174, April 1981. (Revised March 1993.)
- March 1981 (Revised April 1993)
- Case
Sedalia Engine Plant (A)
By: Michael Beer
The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant.
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Keywords:
Factories, Labs, and Plants;
Employee Relationship Management;
Management Style;
Problems and Challenges;
Labor and Management Relations;
Technology Industry
Beer, Michael. "Sedalia Engine Plant (A)." Harvard Business School Case 481-148, March 1981. (Revised April 1993.)
- March 1981 (Revised April 1983)
- Case
Sedalia Engine Plant (B)
By: Michael Beer
After one year as new plant manager at a highly participatory management style plant, Denny Goble assesses his handling of various problems.
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Keywords:
Factories, Labs, and Plants;
Employee Relationship Management;
Management Style;
Problems and Challenges;
Labor and Management Relations;
Technology Industry
Beer, Michael. "Sedalia Engine Plant (B)." Harvard Business School Case 481-149, March 1981. (Revised April 1983.)
- December 1980 (Revised December 1984)
- Case
Hudepohl Brewing Co.
Presents the problem of how an established regional brewer can survive the onslaught of national breweries, some of which are being cross-subsidized by diversified parent companies. Requires detailed analysis of what operations are profitable and unprofitable for...
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Keywords:
Business Subsidiaries;
Profit;
Management Analysis, Tools, and Techniques;
Industry Growth;
Private Ownership;
Problems and Challenges;
Competition;
Diversification
Salter, Malcolm S. "Hudepohl Brewing Co." Harvard Business School Case 381-092, December 1980. (Revised December 1984.)
- 1979
- Chapter
Research Methods and Data Analysis: The Challenge of Knowing How to Do What About Why
By: T. M. Amabile and W. DeJong
- February 1978
- Case
Sierra Log Homes, Inc. (A)
Describes the history and evolution of the log home manufacturing industry, a rapidly growing embryonic industry capitalizing on the back-to-basics lifestyle changes in the United States. Focuses on one of the leading firms in the industry, but allows a discussion of...
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Keywords:
Business or Company Management;
Change Management;
Industry Structures;
Supply and Industry;
Problems and Challenges;
Business Startups;
Business Strategy;
Manufacturing Industry;
United States
Porter, Michael E. "Sierra Log Homes, Inc. (A)." Harvard Business School Case 378-195, February 1978.
- January 1977 (Revised April 1983)
- Case
Corning Glass Works: The Electronic Products Division (B)
By: Michael Beer
Focuses on the recommendations and implementation strategy made by the organizational development group for the electronic product division's problems.
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Keywords:
Business Divisions;
Growth and Development Strategy;
Organizational Change and Adaptation;
Problems and Challenges;
Adaptation
Beer, Michael. "Corning Glass Works: The Electronic Products Division (B)." Harvard Business School Case 477-073, January 1977. (Revised April 1983.)
- January 1976 (Revised June 1984)
- Case
Megalith, Inc. -- Hay Associates (A)
By: John P. Kotter
In 1969, Megalith centralized its financial and control functions. John Boyd, senior vice president for finance, hired four brilliant young managers to "bring the group out of the stone age." By 1975, this management team had created a near-perfect finance office of...
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Keywords:
Management Teams;
Compensation and Benefits;
Motivation and Incentives;
Problems and Challenges
Kotter, John P. "Megalith, Inc. -- Hay Associates (A)." Harvard Business School Case 476-107, January 1976. (Revised June 1984.)