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Publications

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    • All HBS Web  (60)
      • Faculty Publications  (4)

      Low-wage Workers Remove Low-wage Workers →

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      • 2022
      • Working Paper

      Perceived Job Difficulty Influences Unionization Support for Workers in Low-Wage Jobs

      By: Elizabeth R. Johnson and Ashley V. Whillans
      Unionization is a critical way that workers in low-wage jobs have pushed large companies to improve labor conditions. In this research, we highlight a novel factor that prevents people from supporting unionization for workers in low-wage jobs: the perceived difficulty...  View Details
      Keywords: Low-Wage Jobs; Inequality; Support For Unionization; Collective Organizing; Labor Unions; Wages; Working Conditions
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      Johnson, Elizabeth R., and Ashley V. Whillans. "Perceived Job Difficulty Influences Unionization Support for Workers in Low-Wage Jobs." Harvard Business School Working Paper, No. 23-018, August 2022.
      • 2022
      • Working Paper

      The Impact of the COVID-19 Pandemic on the Satisfaction of Workers in Low-Wage Jobs

      By: Elizabeth R Johnson and Ashley V. Whillans
      How did job satisfaction change during the pandemic for workers in low-wage jobs, and how did workers’ experiences compare to those in professional jobs? Using nationally representative survey data, we show that the pandemic increased the dissatisfaction of workers in...  View Details
      Keywords: Low-Wage Jobs; COVID-19 Pandemic; Pay; Job Satisfaction; Income Inequality; Stereotypes; Satisfaction; Compensation and Benefits; Working Conditions
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      Johnson, Elizabeth R., and Ashley V. Whillans. "The Impact of the COVID-19 Pandemic on the Satisfaction of Workers in Low-Wage Jobs." Harvard Business School Working Paper, No. 23-001, July 2022.
      • 2022
      • Article

      Values and Inequality: Prosocial Jobs and the College Wage Premium

      By: Nathan Wilmers and Letian Zhang
      Employers often recruit workers by invoking corporate social responsibility, organizational purpose, or other claims to a prosocial mission. In an era of substantial labor market inequality, commentators typically dismiss these claims as hypocritical: prosocial...  View Details
      Keywords: Corporate Social Responsibility and Impact; Equality and Inequality; Wages; Recruitment
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      Wilmers, Nathan, and Letian Zhang. "Values and Inequality: Prosocial Jobs and the College Wage Premium." American Sociological Review 87, no. 3 (2022): 415–442.
      • 2022
      • White Paper

      Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers

      By: Joseph B. Fuller and Manjari Raman
      A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by...  View Details
      Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
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      Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
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