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  • January 2013
  • Supplement

The Great East Japan Earthquake (D): Lawson's Response
By: Hirotaka Takeuchi, Victor Stone, Samer Abughannam, Sebastien D'Incau, Jonathan Driscoll, Katharine Hill and Jeffrey Reynolds
CEO Niinami Takeshi (HBS '91) stared out his corner office window as the Tokyo skyscrapers swayed and the concrete trembled. He was in the midst of the largest seismic event to hit Japan in recorded history. Lawson's managers understood earthquake response. They had...  View Details
Keywords: East Japan; Earthquake; Lawson's; Natural Disasters; Philanthropy and Charitable Giving; Japan
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  • December 2003 (Revised February 2004)
  • Case

Scott Lawson's Dilemma
By: Thomas R. Piper
The head of SysCom's test equipment division is concerned about how to answer employee and customer questions concerning the possible sale or liquidation of the division. The consequences of alternative approaches (full transparency vs. strong optimism and reassurance)...  View Details
Keywords: Business Exit or Shutdown; Interpersonal Communication; Business Divisions; Corporate Governance; Ethics; Manufacturing Industry; Technology Industry
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