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This historically focused background note highlights the role of African American Labor Leaders in both the Labor Movement and the Civil Rights...
Winner of the 2015 Phillip Taft Prize for Best Book in Labor History from Cornell University for Empire of Cotton: A Global History (Alfred A....
- September 2020
- Case
Uber at a Crossroads (2017)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its...
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Keywords:
Business Startups;
Business Model;
Customer Satisfaction;
Fairness;
Values and Beliefs;
Price;
Profit;
Revenue;
Investment;
Government Legislation;
Business History;
Compensation and Benefits;
Resignation and Termination;
Employment;
Wages;
Lawfulness;
Leadership Style;
Leading Change;
Management Style;
Market Entry and Exit;
Two-Sided Platforms;
Product Design;
Organizational Culture;
Problems and Challenges;
Attitudes;
Strategy;
Competitive Strategy;
Expansion;
Transportation Networks;
Mobile Technology;
Technology Platform;
Valuation;
Transportation Industry;
Technology Industry;
United States
- August 2020 (Revised February 2021)
- Case
Luckin Coffee (A): Caffeine-fueled Growth?
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China (by number of stores) in 2019. Unlike Starbucks stores, which were designed to be welcoming “third places” for...
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Keywords:
Business Model;
Business Earnings;
Cost;
Cost Management;
Financial Statements;
Financial Condition;
Financial Management;
Stocks;
Profit;
Revenue;
Price;
Food;
Business History;
Employment;
Brands and Branding;
Product Positioning;
Marketing Strategy;
Business Strategy;
Expansion;
Competitive Strategy;
Food and Beverage Industry;
Technology Industry;
Asia;
China
- January 2020
- Case
SK Group: Social Progress Credits
By: George Serafeim, Ethan Rouen and David Freiberg
SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000, SK was tightly knit into the fabric of Korean society. SK viewed their future success as contingent upon the strength...
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Keywords:
Impact;
Impact Investing;
Impact Measurement;
Social Value;
Social Development;
Conglomerates;
Measurement Of Purpose;
ESG;
ESG (Environmental, Social, Governance) Performance;
Capital Markets;
Innovation;
Environmental Impact;
Collaboration;
Social Enterprise;
Social and Collaborative Networks;
Social Issues;
Measurement and Metrics;
Value Creation;
Cooperation;
Environmental Sustainability;
Employment;
Accounting;
Energy Industry;
Telecommunications Industry;
Chemical Industry;
South Korea
- 2019
- Working Paper
The Great Convergence: Skill Accumulation and Mass Education in Africa and Asia, 1870-2010
By: Ewout Frankema and Marlous van Waijenburg
While human capital has gained prominence in new vintages of growth theory, economists have struggled to find the positive externalities of mass education in developing economies. We shed new light on the economic significance of the global 'schooling revolution' by...
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Keywords:
Mass Education;
Skill Premium;
History;
Human Capital;
Education;
Competency and Skills;
Labor;
Cost;
Africa;
Asia
- May 2019
- Background Note
The Gig Economy: Leasing Skills to Pay the Bills
By: Joseph Fuller, William R. Kerr and Carl Kreitzberg
This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig...
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- February 2019
- Background Note
Mexican Farmworkers in the United States
By: Forest Reinhardt and Jonathan Schlefer
This note discusses the centuries-long history and current situation of Mexican farmworkers north of the border—documented or undocumented, resident or temporary, and increasingly indigenous. The story provides the background for discussion of dilemmas facing...
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- October 2018
- Case
Safecast: Bootstrapping Human Capital to Big Data
By: Ethan Bernstein and Stephanie Marton
On March 11, 2011 at 2:46pm, a 9.1-on-the-Richter-scale, six-minute long earthquake unleashed a tsunami that ravaged the Tohoku region of Japan, damaging the Fukushima Daiichi Nuclear Power facility and releasing sufficient radioactive material into the air and ocean...
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Keywords:
Citizen Science;
Creative Commons;
Open Data;
Open Architecture;
Volunteer-based Organization;
Fukushima Daiichi Nuclear Power Facility;
311;
Nuclear;
Radiation;
Crowdsourcing;
Bgeigie;
Geiger Counters;
Kickstarter;
Sustainability;
Sustainable Business And Innovation;
Design;
Energy Generation;
Social Entrepreneurship;
Human Capital;
Innovation and Invention;
Crisis Management;
Organizational Structure;
Organizational Design;
Technology;
Business Model;
Energy Industry;
Technology Industry;
Japan;
North and Central America;
Europe
- 2020
- Working Paper
Happily Ever After: Immigration, Natives' Marriage and Fertility
By: Michela Carlana and Marco Tabellini
We study the effects of immigration on natives’ marriage, fertility, and family formation across U.S. cities between 1910 and 1930 using a shift-share design. We find that natives living in cities that received more immigrants were more likely to marry, have kids, and...
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Keywords:
Immigration;
Demography;
Urban Scope;
Household;
Employment;
History;
Outcome or Result;
United States
- March 2018 (Revised June 2018)
- Case
City Year at 30: Toward Long-Term Impact
By: Rosabeth Moss Kanter and James Weber
In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City...
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Keywords:
Education;
Service Operations;
Nonprofit Organizations;
Growth and Development Strategy;
Performance Efficiency;
Resource Allocation;
Change Management;
Social Entrepreneurship;
Middle School Education;
Secondary Education;
Philanthropy and Charitable Giving;
Human Capital;
Growth Management;
Service Delivery;
Organizational Design;
Social Enterprise;
Poverty;
United States
- January 2018 (Revised May 2018)
- Case
AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
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- June 2017 (Revised August 2018)
- Case
Goodbye IMF Conditions, Hello Chinese Capital: Zambia's Copper Industry and Africa's Break with Its Colonial Past
By: Rafael Di Tella, Vincent Pons, Sarah Mehta and David Lane
Over the past several decades, rapid growth in Chinese investment and trade has created for Africa a new development partner. China represents an alternative to U.S. and European nations whose past imperialism, resource avarice, and economic dictates—through the...
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- March 2017
- Case
Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger
By: Jan W. Rivkin and Amram Migdal
This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research...
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Keywords:
Education;
Business Education;
Curriculum and Courses;
Executive Education;
Higher Education;
Interdisciplinary Studies;
Learning;
History;
Business History;
Human Resources;
Employees;
Employee Relationship Management;
Management;
Management Analysis, Tools, and Techniques;
Organizations;
Practice;
Relationships;
Groups and Teams;
Labor and Management Relations;
Rank and Position;
Research;
Social Psychology;
Attitudes;
Behavior;
Emotions;
Motivation and Incentives;
Power and Influence;
Social and Collaborative Networks;
Status and Position;
Trust;
Society;
Social Issues;
Theory;
Education Industry;
United States;
Massachusetts;
Illinois
- February 2017 (Revised May 2018)
- Case
The Flint, Michigan Sit-Down Strike
By: Tom Nicholas, Christopher T. Stanton and Matthew Preble
For roughly six weeks between late December 1936 and February 1937, a major strike at several critical General Motors (GM) plants in Flint, Michigan, essentially halted the corporation’s U.S. production and resulted in significant gains for the nascent United...
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Keywords:
Industrial Unionism;
Craft Unionism;
Welfare Capitalism;
General Motors;
Labor;
Labor Unions;
Labor and Management Relations;
Wages;
Working Conditions;
Government Legislation;
Business History;
Business and Government Relations;
Business and Stakeholder Relations;
Business and Community Relations;
Auto Industry;
Manufacturing Industry;
Mining Industry;
Steel Industry;
United States;
Michigan
- Oct 2016
- Conference Presentation
Labor of Love: A Brief History of a Creativity Research Program
- February 2016 (Revised March 2018)
- Case
Labor, Capital, and Government: The Anthracite Coal Strike of 1902
By: David Moss and Marc Campasano
In late October 1902, President Theodore Roosevelt felt relieved after months of anxiety and uncertainty. Workers in Pennsylvania's anthracite coal industry had been on strike for five months, threatening to leave eastern cities in the cold without enough heating fuel...
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- September 2014 (Revised September 2015)
- Case
Doing Business in Morocco
By: Jill Avery, Tonia Junker and Daniela Beyersdorfer
This case examines the challenges and opportunities of doing business in Morocco. It highlights Morocco's ongoing economic transformation in the decades leading up to 2014 in the context of its historical, political, and cultural background. The case summarizes some of...
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- 2014
- Chapter
Firms and Global Capitalism
By: Geoffrey Jones
This chapter forms part of the two-volume Cambridge History of Capitalism, a definitive new reference work that traces the history of capitalism from its origins to the present day. The chapter focuses on the role of business enterprises as powerful actors in...
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- April 2013
- Article
Using the Crowd as an Innovation Partner
By: Kevin J. Boudreau and Karim R. Lakhani
More and more organizations are turning to crowds for help in solving their most vexing innovation and research questions, but managers remain understandably cautious. It seems risky and even unnatural to push problems out to vast groups of strangers distributed around...
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- December 2012
- Article
Structural Impediments to African Growth? New Evidence from Real Wages in British Africa, 1880–1965
By: Ewout Frankema and Marlous van Waijenburg
Recent literature on the historical determinants of African poverty has emphasized structural impediments to African growth, such as adverse geographical conditions, weak institutions, or ethnic heterogeneity. But has African poverty been a persistent historical...
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Keywords:
Living Standards;
Real Wages;
Labor Market;
Colonial Institutions;
Economic Growth;
Wages;
History;
Africa
- 2010
- Working Paper
Peronist Beliefs and Interventionist Policies
By: Rafael Di Tella and Juan Dubra
We study the logic of Peronist interventionist polices and the beliefs that support them. Instead of a comprehensive approach, we focus on three elements. First, we study beliefs and values about the economic system present in Peron's speeches during the period...
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