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- 2020
- Working Paper
Algorithm-Augmented Work Performance and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience...
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Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work Performance and Domain Experience: The Countervailing Forces of Ability and Aversion." Harvard Business School Working Paper, No. 21-073, October 2020.
- December 2020
- Supplement
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants believe they should be addressed through reparations and have consequently continued to push the government of Tulsa to pay reparations for the massacre. In...
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Keywords:
Cost Vs Benefits;
Decision Choices And Conditions;
Decisions;
judgments;
Race;
Fairness;
Moral Sensibility;
Values And Beliefs;
Corporate Accountability;
Corporate Governance;
Policy;
Governing Rules, Regulations, And Reforms;
Government Legislation;
Government And Politics;
Government Administration;
Lawsuits And Litigation;
Legal Liability;
Leading Change;
Mission And Purpose;
Corporate Social Responsibility And Impact;
Conflict And Resolution;
Conflict Management;
Loss;
Motivation And Incentives;
Perspective;
Prejudice And Bias;
Civil Society Or Community;
Social Issues;
Welfare;
Tulsa;
Oklahoma;
United States
- December 2020
- Teaching Note
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants believe they should be addressed through reparations and have consequently continued to push the government of Tulsa to pay reparations for the massacre. In...
View Details
Keywords:
Cost Vs Benefits;
Decision Choices And Conditions;
Decisions;
judgments;
Race;
Fairness;
Moral Sensibility;
Values And Beliefs;
Corporate Accountability;
Corporate Governance;
Policy;
Governing Rules, Regulations, And Reforms;
Government Legislation;
Government And Politics;
Government Administration;
Lawsuits And Litigation;
Legal Liability;
Leading Change;
Mission And Purpose;
Corporate Social Responsibility And Impact;
Conflict And Resolution;
Conflict Management;
Loss;
Motivation And Incentives;
Perspective;
Prejudice And Bias;
Civil Society Or Community;
Social Issues;
Welfare;
Tulsa;
Oklahoma;
United States
- November 2020
- Teaching Note
Valuing Celgene's CVR
By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage...
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- November 2020
- Supplement
Valuing Celgene's CVR
By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage...
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- November 2020
- Case
Valuing Celgene's CVR
By: Benjamin C. Esty and Daniel Fisher
When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage...
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- October 2020 (Revised December 2020)
- Case
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants believe they should be addressed through reparations and have consequently continued to push the government of Tulsa to pay reparations for the massacre. In...
View Details
Keywords:
Cost Vs Benefits;
Decision Choices And Conditions;
Decisions;
judgments;
Race;
Fairness;
Moral Sensibility;
Values And Beliefs;
Corporate Accountability;
Corporate Governance;
Policy;
Governing Rules, Regulations, And Reforms;
Government Legislation;
Government And Politics;
Government Administration;
Lawsuits And Litigation;
Legal Liability;
Leading Change;
Mission And Purpose;
Corporate Social Responsibility And Impact;
Conflict And Resolution;
Conflict Management;
Loss;
Motivation And Incentives;
Perspective;
Prejudice And Bias;
Civil Society Or Community;
Social Issues;
Tulsa;
Oklahoma;
United States
Desai, Mihir A., Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Case 221-039, October 2020. (Revised December 2020.)
- August 6, 2020
- Article
It's Okay to Say 'No' to Social Events During COVID
By: Ashley V. Whillans, Annie Wilson and Tobias Schlager
As COVID turns even the most benign of social activities into risky propositions, many of us find ourselves in the uncomfortable position of rejecting our friends’ and family’s invitations to non-socially-distant activities. It can be particularly challenging to...
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Whillans, Ashley V., Annie Wilson, and Tobias Schlager. "It's Okay to Say 'No' to Social Events During COVID." Harvard Business Review Digital Articles (August 6, 2020).
- 2020
- Working Paper
When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects
By: Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan and Karim R. Lakhani
The evaluation of novel projects lies at the heart of scientific and technological innovation, and yet literature suggests that this process is subject to inconsistency and potential biases. This paper investigates the role of information sharing among experts as the...
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Keywords:
Project Evaluation;
Innovation;
Knowledge Frontier;
Negativity Bias;
Projects;
Innovation And Invention;
Information;
Diversity;
judgments
Lane, Jacqueline N., Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan, and Karim R. Lakhani. "When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects." Harvard Business School Working Paper, No. 21-007, July 2020. (Revised November 2020.)
- June 2020 (Revised October 2020)
- Case
What Went Wrong with Boeing's 737 Max?
By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines...
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Keywords:
Communication;
Communication Intention And Meaning;
Communication Strategy;
Forms Of Communication;
Announcements;
Decision Making;
Decision Choices And Conditions;
judgments;
Ethics;
Moral Sensibility;
Values And Beliefs;
Globalization;
Global Strategy;
Governance;
Corporate Accountability;
Governance Controls;
Human Resources;
Resignation And Termination;
Leadership;
Leadership Style;
Management;
Business Or Company Management;
Crisis Management;
Management Practices And Processes;
Management Skills;
Management Style;
Management Systems;
Risk Management;
Time Management;
Markets;
Demand And Consumers;
Market Platforms;
Supply And Industry;
Duopoly And Oligopoly;
Industry Structures;
Operations;
Product Development;
Organizations;
Organizational Change And Adaptation;
Organizational Culture;
Outcome Or Result;
Failure;
Success;
Planning;
Strategic Planning;
Problems And Challenges;
Relationships;
Business And Community Relations;
Business And Government Relations;
Business And Stakeholder Relations;
Risk And Uncertainty;
Safety;
Strategy;
Transportation;
Air Transportation;
Aerospace Industry;
Air Transportation Industry;
Africa;
Ethiopia;
Asia;
Indonesia;
North And Central America;
United States;
Seattle;
Chicago
George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
- 2020
- Chapter
Consensual Assessment
By: B. A. Hennessey, J. S. Mueller and T. M. Amabile
Over time, the field of creativity research has seen a gradual shift away from an almost exclusive emphasis on the creative person towards a more balanced inquiry that centers both on individual difference issues and questions about the nature of creative products and...
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Hennessey, B. A., J. S. Mueller, and T. M. Amabile. "Consensual Assessment." In Encyclopedia of Creativity. 3rd ed. Edited by Mark A. Runco and Steven R. Pritzker, 199–205. Academic Press, 2020.
- March 2020
- Article
The Role of Numbers in the Customer Journey
By: Shelle Santana, Manoj Thomas and Vicki Morwitz
At each stage in customers’ journeys, they encounter different types of numeric information that they process using different judgment strategies. Relevant numbers might include budgets, price, product attributes, product counts, product ratings, numbers in brand...
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Keywords:
Numbers;
Heuristics;
Numerical Cognition;
Pricing;
Customer Journey;
Information;
Consumer Behavior
Santana, Shelle, Manoj Thomas, and Vicki Morwitz. "The Role of Numbers in the Customer Journey." Journal of Retailing 96, no. 1 (March 2020): 138–154.
- March 2020
- Article
Is This My Group or Not? The Role of Ensemble Coding of Emotional Expressions in Group Categorization
By: Amit Goldenberg, Timothy D. Sweeny, Emmanuel Shpigel and James J. Gross
When exposed to others’ emotional responses, people often make rapid decisions as to whether these others are members of their group or not. These group categorization decisions have been shown to be extremely important to understanding group behavior. Yet, despite...
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Keywords:
Categorization;
Ensemble Coding;
Summary Statistical Perception;
Social Cognition;
Emotions;
Perception;
Groups And Teams
Goldenberg, Amit, Timothy D. Sweeny, Emmanuel Shpigel, and James J. Gross. "Is This My Group or Not? The Role of Ensemble Coding of Emotional Expressions in Group Categorization." Journal of Experimental Psychology: General 149, no. 3 (March 2020).
- 2020
- Working Paper
Memory and Representativeness
By: Pedro Bordalo, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter and Andrei Shleifer
We explore the idea that judgment by representativeness reflects the workings of episodic memory, especially interference. In a new laboratory experiment on cued recall, participants are shown two groups of images with different distributions of colors. We find that i)...
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Bordalo, Pedro, Katherine Baldiga Coffman, Nicola Gennaioli, Frederik Schwerter, and Andrei Shleifer. "Memory and Representativeness." NBER Working Paper Series, No. 25692, March 2019. (Revised January 2020.)
- November 26, 2019
- Article
Veil-of-Ignorance Reasoning Favors the Greater Good
By: Karen Huang, Joshua D. Greene and Max Bazerman
The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was...
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Huang, Karen, Joshua D. Greene, and Max Bazerman. "Veil-of-Ignorance Reasoning Favors the Greater Good." Proceedings of the National Academy of Sciences 116, no. 48 (November 26, 2019).
- 2019
- Working Paper
Veil-of-Ignorance Reasoning Favors the Greater Good
By: Karen Huang, Joshua D. Greene and Max Bazerman
The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was...
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Huang, Karen, Joshua D. Greene, and Max Bazerman. "Veil-of-Ignorance Reasoning Favors the Greater Good." Working Paper, October 2019.
- April 2019
- Article
Shooting the Messenger
By: Leslie John, Hayley Blunden and Heidi Liu
Eleven experiments provide evidence that people have a tendency to “shoot the messenger,” deeming innocent bearers of bad news unlikeable. In a preregistered lab experiment, participants rated messengers who delivered bad news from a random drawing as relatively...
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Keywords:
judgment;
Communication;
Sense-making;
Attribution;
Disclosure;
Interpersonal Communication;
Perception;
judgments;
Motivation And Incentives
John, Leslie, Hayley Blunden, and Heidi Liu. "Shooting the Messenger." Journal of Experimental Psychology: General 148, no. 4 (April 2019): 644–666.
- Article
Thin Slices of Workgroups
By: Patricia Satterstrom, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan and Marina Burke
In this paper, we explore whether perceivers can accurately assess the effectiveness of groups, how perceivers use group properties to inform their judgment, and the contextual and individual differences that allow some perceivers to be more accurate. Across seven...
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Keywords:
Group Perception;
Group Effectiveness;
Thin Slices;
Social Sensitivity;
Attentional Focus;
Groups And Teams;
Performance Effectiveness;
Perception
Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke. "Thin Slices of Workgroups." Organizational Behavior and Human Decision Processes 151 (March 2019): 104–117.
- 2019
- Working Paper
Judgment Aggregation in Creative Production: Evidence from the Movie Industry
By: Hong Luo, Jeffrey T. Macher and Michael Wahlen
This paper studies a novel, light-touch approach to aggregate judgment from a large number of industry experts on ideas that they encounter in their normal course of business. Our context is the movie industry, in which customer appeal is difficult to predict and...
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Keywords:
Judgment Aggregation;
Creativity;
Film Entertainment;
judgments;
Motion Pictures And Video Industry
Luo, Hong, Jeffrey T. Macher, and Michael Wahlen. "Judgment Aggregation in Creative Production: Evidence from the Movie Industry." Harvard Business School Working Paper, No. 19-082, January 2019. (Revised September 2019.)
- Article
Seeker Beware: The Interpersonal Costs of Ignoring Advice
Prior advice research has focused on why people rely on (or ignore) advice and its impact on judgment accuracy. We expand the consideration of advice-seeking outcomes by investigating the interpersonal consequences of advice seekers’ decisions. Across nine studies, we...
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Keywords:
Advice;
Advice Seeking;
Expertise;
Impression Management;
Wisdom Of Crowds;
Interpersonal Communication;
Relationships;
Behavior;
Experience And Expertise;
Perception;
judgments;
Outcome Or Result
Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino. "Seeker Beware: The Interpersonal Costs of Ignoring Advice." Organizational Behavior and Human Decision Processes 150 (January 2019): 83–100.