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- March 1998
- Teaching Note
Personality Types: The Myers-Briggs Type Indicator (TN)
By: David A. Thomas and Emily Heaphy
Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of...
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- March 1998
- Teaching Note
The Job Search Workshop TN
By: David A. Thomas and Emily Heaphy
An effective catalyst for the job search, this note is an opportunity for students to focus on the "next steps" of their job search. Students are introduced to a model of career decision-making, which frames their discussion and sophisticates their understanding of the...
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- January 1998 (Revised May 1999)
- Case
General Scanning, Inc. (A)
By: H. Kent Bowen, Sean McClenaghan and Charles Tillen
General Scanning, Inc. was founded by Jean Montagu and Pierre Brosens, two MIT mechanical engineers with an interest in developing innovative products based on the early application of lasers. They invented proprietary technology for laser beam positioning and scanning...
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Keywords:
Transition;
Entrepreneurship;
Management Practices and Processes;
Product Development;
Strategic Planning;
Research and Development;
Risk and Uncertainty;
Commercialization;
Manufacturing Industry
Bowen, H. Kent, Sean McClenaghan, and Charles Tillen. "General Scanning, Inc. (A)." Harvard Business School Case 698-036, January 1998. (Revised May 1999.)
- November 1997 (Revised January 2003)
- Case
Martin Smith: January 2002
By: Josh Lerner
An MBA student must choose between offers from three private equity organizations. Each organization has distinct strengths and weaknesses, and different implications for the student's career development. The case presents compensation and employment data about the...
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Keywords:
Private Equity;
Compensation and Benefits;
Analytics and Data Science;
Job Offer;
Personal Development and Career
Lerner, Josh. "Martin Smith: January 2002." Harvard Business School Case 298-076, November 1997. (Revised January 2003.)
- August 1997 (Revised June 2023)
- Case
Fabritek, 1992
Describes a large-volume automotive parts contract in a high-quality machine work company. Quality and delivery problems arise when one of the four men on the job is replaced with a high producer who cannot earn a substantial bonus because of machine interference.
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Keywords:
Machinery and Machining;
Compensation and Benefits;
Selection and Staffing;
Production;
Quality;
Manufacturing Industry
Hammond, Janice H. "Fabritek, 1992." Harvard Business School Case 698-014, August 1997. (Revised June 2023.)
- 1997
- Chapter
Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing
By: T. M. Amabile and R. Conti
Keywords:
Job Cuts and Outsourcing;
Research and Development;
Working Conditions;
Motivation and Incentives;
Creativity;
Innovation and Invention
Amabile, T. M., and R. Conti. "Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing." In Technological Innovation: Oversights and Foresights, edited by Raghu Garud, Praveen Rattan Nayyar, and Zur Baruch Shapira. New York: Cambridge University Press, 1997.
- fall 1996
- Article
Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers
By: Roger Hallowell, Leonard A. Schlesinger and Jeffrey Zornitsky
- February 1996 (Revised May 2002)
- Teaching Note
Xerox: Outsourcing Global Information Technology Resources TN
Teaching Note for (9-195-158).
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- February 1996 (Revised February 2008)
- Case
Toshiba: Ome Works
By: H. Kent Bowen, Janice H. Hammond, Sylvie Ryckebusch and Hiroshi Uchikoga
In 1995, Toshiba was the market leader in portable computer sales worldwide. This case describes the assembly of portable notebook computers in Toshiba's Ome factory in Ome, Japan, providing insights into some of the reasons for Toshiba's success. In addition to...
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Keywords:
Factories, Labs, and Plants;
Employees;
Job Design and Levels;
Production;
Hardware;
Japan
Bowen, H. Kent, Janice H. Hammond, Sylvie Ryckebusch, and Hiroshi Uchikoga. "Toshiba: Ome Works." Harvard Business School Case 696-059, February 1996. (Revised February 2008.)
- January 1996 (Revised September 2001)
- Teaching Note
General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN
Teaching Note for (9-193-144), (9-193-145), and (9-193-178).
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- Article
Nice Work if You Can Get It: The Software Industry as a Model for Tomorrow's Jobs
By: R. M. Kanter
Kanter, R. M. "Nice Work if You Can Get It: The Software Industry as a Model for Tomorrow's Jobs." American Prospect, no. 23 (Fall 1995): 52–58.
- August 1995
- Teaching Note
Xerox: Outsourcing Global Information Technology Resources TN
By: Richard L. Nolan
Teaching Note for (9-195-158).
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- June 1995
- Case
Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other
By: Rosabeth M. Kanter and Pamela A. Yatsko
In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its...
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Keywords:
Mobile and Wireless Technology;
Joint Ventures;
Change Management;
Organizational Culture;
Crisis Management;
Financial Crisis;
Job Cuts and Outsourcing;
Leadership;
Telecommunications Industry;
Manufacturing Industry;
Canada;
China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
- April 1995 (Revised October 1995)
- Case
Unemployment in France: "Priority Number One"
By: David A. Moss
Explores the problem of French unemployment on the eve of the presidential elections of 1995. Traces the development of social and economic policies under President Mitterrand and surveys leading explanations for the nation's mounting unemployment crisis. One major...
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Keywords:
Job Cuts and Outsourcing;
Employment;
Economics;
Government and Politics;
Political Elections;
Social Issues;
Wages;
France
Moss, David A. Unemployment in France: "Priority Number One". Harvard Business School Case 795-064, April 1995. (Revised October 1995.)
- April 1995 (Revised June 2002)
- Case
Xerox: Outsourcing Global Information Technology Resources
By: Lynda M. Applegate and Kevin Davis
In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to...
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Keywords:
Information Technology;
Organizational Change and Adaptation;
Job Cuts and Outsourcing;
Information Technology Industry
Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
- 1995
- Article
Dignity and Downsizing
Keywords:
Job Cuts and Outsourcing
Margolis, Joshua D. "Dignity and Downsizing." Business Ethics Forum 8 (1995): 29–35.
- winter 1995
- Article
How to Manage an IT Outsourcing Alliance
By: F. W. McFarlan and R. L. Nolan
McFarlan, F. W., and R. L. Nolan. "How to Manage an IT Outsourcing Alliance." MIT Sloan Management Review 36, no. 2 (winter 1995): 9–24.
- 1995
- Article
Managing Distrust: The Hidden Cost of Downsizing
By: D. Sull and N. Nohria
Sull, D., and N. Nohria. "Managing Distrust: The Hidden Cost of Downsizing." Business Ethics Forum 8 (1995): 73–83.
- 1995
- Article
What Downsizing Does to Creativity
By: T. M. Amabile and R. Conti
Amabile, T. M., and R. Conti. "What Downsizing Does to Creativity." Issues & Observations 15 (1995): 1–6.