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Publications

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      • Faculty Publications  (44)

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      Amazon: from a book store, to the everything store, to running the internet - Digital Innovation and Transformation
      Skip to content The HBS Digital Initiative brings together perspectives across disciplines to help people understand how technology is transforming...
      The Internet Changes Everything — Except Four Things
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      • March 2021
      • Article

      The Impact of the General Data Protection Regulation on Internet Interconnection

      By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
      The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on...  View Details
      Keywords: Personal Data; Privacy Regulation; Gdpr; Interconnection Agreements; Internet; Governing Rules, Regulations, and Reforms
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      Zhuo, Ran, Bradley Huffaker, KC Claffy, and Shane Greenstein. "The Impact of the General Data Protection Regulation on Internet Interconnection." Telecommunications Policy 45, no. 2 (March 2021).
      • 2020
      • Article

      Inconvenient Truths: Interpreting the Origins of the Internet

      By: Shane Greenstein
      A conventional economic narrative provides intellectual underpinnings for governments to subsidize research and development ("R&D") that coordinates risky research to benefit many in society. This essay compares this narrative with the origins and invention of the...  View Details
      Keywords: Lead Users; Technology Transfer; Internet; History; Analysis; Research and Development; Governance; Technology; Policy
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      Greenstein, Shane. "Inconvenient Truths: Interpreting the Origins of the Internet." Journal of Law & Innovation 3 (2020): 36–68.
      • Spring 2020
      • Article

      The Basic Economics of Internet Infrastructure

      By: Shane Greenstein
      The internet's structure and operations remain invisible to most economists. What determines the economic value of internet infrastructure and the incentives to improve it? What are the open research questions for the most salient policy issues? This article reviews...  View Details
      Keywords: Internet; Infrastructure; Operations; Economics; Value
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      Greenstein, Shane. "The Basic Economics of Internet Infrastructure." Journal of Economic Perspectives 34, no. 2 (Spring 2020): 192–214.
      • 2019
      • Working Paper

      The Impact of the General Data Protection Regulation on Internet Interconnection

      By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
      The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on...  View Details
      Keywords: Personal Data; Privacy Regulation; Gdpr; Interconnection Agreements; Internet; Governing Rules, Regulations, and Reforms; European Union
      Citation
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      Zhuo, Ran, Bradley Huffaker, KC Claffy, and Shane Greenstein. "The Impact of the General Data Protection Regulation on Internet Interconnection." NBER Working Paper Series, No. 26481, November 2019.
      • January 2019
      • Teaching Note

      GoFundMe: The Giving Layer of the Internet

      By: Scott Duke Kominers and Allison M. Ciechanover
      Teaching Note for HBS No. 818-108.  View Details
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      Kominers, Scott Duke, and Allison M. Ciechanover. "GoFundMe: The Giving Layer of the Internet." Harvard Business School Teaching Note 819-090, January 2019.
      • March 2018
      • Case

      GoFundMe: The Giving Layer of the Internet

      By: Scott Duke Kominers and Allison M. Ciechanover
      By 2017, GoFundMe is the world’s largest social fundraising platform. Gross donation volume is growing rapidly, yet the number of monthly campaign starts is relatively flat. The CEO contemplates a variety of growth initiatives.  View Details
      Keywords: Growth and Development Strategy; Expansion; Philanthropy and Charitable Giving; Technology Industry
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      Kominers, Scott Duke, and Allison M. Ciechanover. "GoFundMe: The Giving Layer of the Internet." Harvard Business School Case 818-108, March 2018.
      • March 2018
      • Case

      IBM: Watson and the Internet of Things

      By: Rajiv Lal and Scott Johnson
      IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market.  View Details
      Keywords: Ibm; Internet Of Things; Watson; Artificial Intelligence; Internet; Software; Wireless Technology; Growth and Development Strategy; Emerging Markets; Technology Industry
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      Lal, Rajiv, and Scott Johnson. "IBM: Watson and the Internet of Things." Harvard Business School Case 518-027, March 2018.
      • 2015
      • Book

      How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network

      By: Shane Greenstein
      In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from...  View Details
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      Greenstein, Shane. How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network. Princeton University Press, 2015.
      • March 2015 (Revised September 2016)
      • Technical Note

      Baidu, Alibaba, and Tencent: The Three Kingdoms of the Chinese Internet

      By: Feng Zhu and Aaron Smith
      This note provides an overview of the Chinese Internet by describing its leading three companies: Baidu, Alibaba, and Tencent (BAT). While BAT had previously focused their respective businesses on distinct sectors of the online economy—Baidu for search, Alibaba for...  View Details
      Keywords: Competition; Internet; Information Technology Industry; China
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      Zhu, Feng, and Aaron Smith. "Baidu, Alibaba, and Tencent: The Three Kingdoms of the Chinese Internet." Harvard Business School Technical Note 615-039, March 2015. (Revised September 2016.)
      • 2013
      • Working Paper

      Internet Appendix for "Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds"

      By: Adi Sunderam, Luis M. Viceira and John Y. Campbell
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      Sunderam, Adi, Luis M. Viceira, and John Y. Campbell. Internet Appendix for "Inflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds". Working Paper, 2013.
      • 2012
      • Report

      Economic Value of the Advertising-Supported Internet Ecosystem

      By: John A. Deighton and Leora Kornfeld
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      Deighton, John A., and Leora Kornfeld. "Economic Value of the Advertising-Supported Internet Ecosystem." Report, Interactive Advertising Bureau, New York, September 2012.
      • Article

      Exclusivity, Contingent Control Rights, and the Design of Internet Portal Alliances

      By: Josh Lerner and Dan Elfenbein
      We explore the relationship between exclusivity and state-contingent control rights using a sample of over 100 Internet portal alliance contracts. We find that stronger exclusivity arrangements are associated with more frequent usage of contingent control rights. For...  View Details
      Keywords: Risk and Uncertainty; Contracts; Governance Controls; Internet; Ownership
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      Lerner, Josh, and Dan Elfenbein. "Exclusivity, Contingent Control Rights, and the Design of Internet Portal Alliances." Journal of Law, Economics & Organization 28, no. 1 (April 2012): 45–76.
      • 2011
      • Chapter

      Nurturing the Accumulation of Innovations: Lessons from the Internet

      By: Shane Greenstein
      Citation
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      Greenstein, Shane. "Nurturing the Accumulation of Innovations: Lessons from the Internet." In Accelerating Energy Innovation: Insights from Multiple Sectors, edited by Rebecca Henderson and Richard G. Newell, 189–224. National Bureau of Economic Research Conference Report. University of Chicago Press, 2011.
      • June 2009
      • Supplement

      Economic Value of the Advertising Supported Internet Ecosystem, presented by Professor John Quelch, Harvard Business School

      By: John A. Quelch
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      Quelch, John A. "Economic Value of the Advertising Supported Internet Ecosystem, presented by Professor John Quelch, Harvard Business School." Harvard Business School Video Supplement 509-732, June 2009.
      • 2008
      • Chapter

      Innovation and the Evolution of Market Structure for Internet Access in the United States

      By: Shane Greenstein
      Citation
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      Greenstein, Shane. "Innovation and the Evolution of Market Structure for Internet Access in the United States." Chap. 3 in The Internet and American Business, edited by William Aspray and Paul Ceruzzi, 47–104. MIT Press, 2008.
      • July 2007 (Revised April 2008)
      • Case

      Secom: Managing Information Security in a Risky World

      By: F. Warren McFarlan, Robert D. Austin, Junko Usuba and Masako Egawa
      Examines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product line they should acquire from the largest security...  View Details
      Keywords: Information Management; Internet; Information Technology; Safety; Operations; Information Technology Industry; Service Industry; Japan
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      McFarlan, F. Warren, Robert D. Austin, Junko Usuba, and Masako Egawa. "Secom: Managing Information Security in a Risky World." Harvard Business School Case 308-015, July 2007. (Revised April 2008.)
      • Article

      Understanding Why Universal Service Obligations May Be Unnecessary: The Private Development of Local Internet Access Markets

      By: Tom Downes and Shane Greenstein
      Citation
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      Downes, Tom, and Shane Greenstein. "Understanding Why Universal Service Obligations May Be Unnecessary: The Private Development of Local Internet Access Markets." Journal of Urban Economics 62, no. 1 (July 2007): 2–26.
      • December 2006
      • Article

      Internet Companies' Growth Strategies: Determinants of Investment Intensity and Long-Term Performance

      By: T. R. Eisenmann
      Keywords: Internet; Performance; Investment; Growth and Development Strategy; Technology Industry
      Citation
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      Eisenmann, T. R. "Internet Companies' Growth Strategies: Determinants of Investment Intensity and Long-Term Performance." Strategic Management Journal 27, no. 12 (December 2006): 1183–1204.
      • March 2005
      • Article

      Towards a Competitive Arousal Model of Decision Making: A Study of Auction Fever in Live and Internet Auctions

      By: Gillian Ku, Deepak Malhotra and J. Keith Murnighan
      Keywords: Competition; Decision Making; Auctions; Online Technology
      Citation
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      Ku, Gillian, Deepak Malhotra, and J. Keith Murnighan. "Towards a Competitive Arousal Model of Decision Making: A Study of Auction Fever in Live and Internet Auctions." Organizational Behavior and Human Decision Processes 96, no. 2 (March 2005): 89–103.
      • winter 2005
      • Article

      An Experimental Analysis of Ending Rules in Internet Auctions

      By: Dan Ariely, Axel Ockenfels and A. E. Roth
      Keywords: Theory; Governing Rules, Regulations, and Reforms; Online Technology; Web; Auctions
      Citation
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      Ariely, Dan, Axel Ockenfels, and A. E. Roth. "An Experimental Analysis of Ending Rules in Internet Auctions." RAND Journal of Economics 36, no. 4 (winter 2005): 891–908.
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      Amazon: from a book store, to the everything store, to running the internet - Digital Innovation and Transformation
      Skip to content The HBS Digital Initiative brings together perspectives across disciplines to help people understand how technology is transforming...
      The Internet Changes Everything — Except Four Things
      → Search All HBS Web
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